Bethesda Senior Living Communities

What they could improve on would be Contact information for everyone that works there; Name, email, phone. Or at least the administration contacts. Maybe Schedule of activities posted on web page or bulletin board at the entrance. Bulletin board maybe somewhere already, not sure

It's a great place to be. Everyone is so friendly and accommodating. They don't do light housekeeping like I was told when I moved my mother in. Other than that...that is my only "gripe" with the facility. Pricing was the main reason we chose this facility. There is not an upcharge depending on the level of care.

The environment is very laid back, there are lots of families coming and going. The apartments are basic, but very nice. The dining experience is always busy and friendly.

My apartment, patio, and view are lovely. I had some maintenance issues which were promptly resolved. I recommend new residents get a full orientation of plans and features. I have yet to partake of most opportunities as a new resident.

These two Campuses are unlike other other senior facilities. I think Everyone should look at several if possible before deciding. They do a great job of serving a lot of people with a variety of choices. The kitchen staff are truly a pleasure to deal with. I haven't taken part of most of the activities, but that's by my choice.

Only complaint we've had was the initial turnover rate in administrative staff. It's since been more stable. We would recommend this community to other families based on our experience. We are happy with our decision to place her at Bethesda

The biggest problem we have had is with the nursing staff, promises made but not kept & there has been a big turnover in the [time frame removed] my parents have been there, with nursing staff & Dr. Prices have gone up significantly in the past [time frame removed] as well.

Ask for an additional charge list. Certain diagnosis (I.e. memory issues) require payment for med management or an additional charge for special services (i.e. daily blood pressure monitoring). There is a fee for a pet which can be waived if it is a certified comfort animal. The menu sometimes does not appear to include MDR for protein. Ask about specific services from visiting nurse practitioner or physician. Ask if music is available during chapel services. Dining services are slow due to staff inefficiency.

The staff know what's going on with the residents, which is helpful when your loved one is struggling with memory issues.

I gave 4's because there is always room for improvement! But the facility is very clean and staff are friendly.

Many of the advertised activities don't actually seem to happen. There is really only one volunteer who comes to do crafts, and if she can't make it for whatever reason, there is nothing to do

After a tour it seemed nice, clean, with helpful staff. The overall facility is very nice and clean. But the memory care wing is older and not as nice.

My LO has dementia, and although the staff were all good to her, the residents were not. They were very cognizant, mentally able, while my LO was not. She seemed to be more of a bother to the other residents. They yelled at her, told her she wasn't welcomed, told her to go live at a place with "her own people". She cried daily, knowing that they didn't want her around. While the staff were nice, they didn't help in getting the others to include her.

Better than some others I looked at. The food was only a 5 out of 10. The staff tried to help when I wasn't there. The only thing I can say is be there as much as you can. Your loved one gets better help if your around. My wife never fell out of her wheelchair while I was around, but I had to go out of town and they called my daughter in law and told her my wife had fallen 3 times out of.her wheelchair. So make your own decision.

The staff are very friendly and helpful. My grandma has a hard time seeing and tremors and they always make sure her menu is filled out at lunch and help make sure her menu sure her food is cut up for easy eating.

The facility is older, but it is in decent shape. The grounds are spacious and well tended to. The care givers are attentive and treat the residents well. The staff has responded responsibly to the cases of covid outbreaks by following all expected protocols. It has overall been a good experience for our family.

We love having mom here. I was impressed with the number of years the staff has been there when I was making the decision of where to move mom. There have been a number of staff changes, but the replacement have shown to be even better than the original staff, which I didn't think was possible. I'm not sure they can improve the food without a bigger budget. Fresh fruits and vegetables are probably too expensive. I like that they always offer a ham and cheese sandwich as an alternative or hamburger, if the meal is not to her liking. They do always have apples and oranges available.

To be honest we are probably going to have to move my mom to a skilled nursing facility. The Gardens have been good - they are good to mom and communication is good too.

The staff are some of the kindest people I have ever met. I wish there were more activities, especially in memory care, but I'm not sure any facility has great memory care activities. That's a huge challenge. but the staff is top-notch. And that's the most important thing.

Don't spend too much money on clothing or bath towels because they will disappear. Wipes adult underwear and pads will too. They were the best choice at the time.