Bethesda Senior Living Communities

Our experience with Autumn View Gardens has been a very positive one, overall! It's a very nice looking place, and the people here all seem very friendly and caring. I toured quite a few places in the area and Autumn View really stood out in terms of the level of care and service they provide. Really my only complaint is that I think the evening meals they serve could be a bit better, but other than that I've been very impressed by everything here!

We're very pleased with how things have gone at Bethesda Gardens, I'd give them high marks across the board. It's a nice looking place, and although the move-in was a bit rocky my parents seem to have settled in well. The people here are friendly and professional, and while I do think some of their admin processes leave a little to be desired, overall it is a very nice place.

All the people at Bethesda have been wonderful in helping my mother in law become part of their community. They have answered endless questions from us and my father in law and helped ease our transition.

The staff was very friendly and genuinely cared about my mother. At times responses to her needs were a little slower than we would have liked but this is an assisted living facility not a nursing home. The staff did a nice job of keeping up with her medicine. They were knowledgeable about her activities, eating habits and any concerns I had. They also made her feel welcome and part of the Autumn View community. One very nice feature is each apartment has a patio, so she could go outside easily, which was a big bonus for taking care of her dog, who lived with her there. She had a very smooth transition from her private home to Autumn View. We were very pleased with our experience.

Beautiful building, close to shopping which is important to my mom. Close to I-25, important to me. The staff was very friendly and genuine in their concern for the residents well-being. Like the fact that it is a non-profit.

Bethesda Gardens is a bright and homey living option. We enjoy the personal service, the maintenance, and the convenience of the building layout. The halls are warm and bright,and the apartments have much natural light with lovely natural views.

nice and clean, 3 wonderful meals included daily, apartment cleaning and laundry included weekly, activities and "field trips" daily, expanded package cable TV included - phone is the only thing not included but the price is very reasonable compared to other places

My father had to move into an assisted living residence quite unexpectedly. And we're we fortunate. I couldn't be happier with the facilities nd staff. He gets specialized personal care round the clock. The staff is so friendly and caring. They are always close by with their personal assistance. The activities are varied and frequent. They have worked with us to accommodate Dad with the best rooms available for his needs. What I appreciate is that we aren't nickel and dimed for every service they perform. The monthly price includes everything! No additional or hidden charges! They even take care of his medications so that aren't monthly trips to a pharmacy. They have one in-house! We couldn't be more happy with Autumn View Gardens! We would recommend it to anyone looking for a place where they know their loved ones will be taken good care of!

The option to be all inclusive is my favorite as well as the area and all the grass. The administrative staff can be rude when you go in to ask a question or get information. They don't greet when you walk in and are short with answering questions. I avoid going in there. [name removed] is the only one who isn't initially rude.

My mom is happy here. The staff is wonderful, especially her aide, [name removed]. Right now they don't have an activity director, and she misses exercise classes. They are hiring a replacement. [name removed] at the front desk is amazing. The food (which is such an important part of daily activity) doesn't have a lot of variety. Overall, thought, it's a great value and we are satisfied.

What they could improve on would be Contact information for everyone that works there; Name, email, phone. Or at least the administration contacts. Maybe Schedule of activities posted on web page or bulletin board at the entrance. Bulletin board maybe somewhere already, not sure

It's a great place to be. Everyone is so friendly and accommodating. They don't do light housekeeping like I was told when I moved my mother in. Other than that...that is my only "gripe" with the facility. Pricing was the main reason we chose this facility. There is not an upcharge depending on the level of care.

The environment is very laid back, there are lots of families coming and going. The apartments are basic, but very nice. The dining experience is always busy and friendly.

My apartment, patio, and view are lovely. I had some maintenance issues which were promptly resolved. I recommend new residents get a full orientation of plans and features. I have yet to partake of most opportunities as a new resident.

These two Campuses are unlike other other senior facilities. I think Everyone should look at several if possible before deciding. They do a great job of serving a lot of people with a variety of choices. The kitchen staff are truly a pleasure to deal with. I haven't taken part of most of the activities, but that's by my choice.

Only complaint we've had was the initial turnover rate in administrative staff. It's since been more stable. We would recommend this community to other families based on our experience. We are happy with our decision to place her at Bethesda

The biggest problem we have had is with the nursing staff, promises made but not kept & there has been a big turnover in the [time frame removed] my parents have been there, with nursing staff & Dr. Prices have gone up significantly in the past [time frame removed] as well.

Ask for an additional charge list. Certain diagnosis (I.e. memory issues) require payment for med management or an additional charge for special services (i.e. daily blood pressure monitoring). There is a fee for a pet which can be waived if it is a certified comfort animal. The menu sometimes does not appear to include MDR for protein. Ask about specific services from visiting nurse practitioner or physician. Ask if music is available during chapel services. Dining services are slow due to staff inefficiency.

The staff know what's going on with the residents, which is helpful when your loved one is struggling with memory issues.

I gave 4's because there is always room for improvement! But the facility is very clean and staff are friendly.