Best Care Senior Living LLC

The staff at The Cottages treated mom really well. Their strong point is their staff, they are friendly and there is an abundance of them. The residents there treated mom well too, they were very warm and welcoming. It was an all around good experience here.

I am very very pleased with The Hawthorne Inn. My mom is doing very well there. I really like the community. It's not too many residents there. There are four wings, and only 14 people in each wing which makes it even more wonderful. Daily exercise is offered, and they even have singers as entertainment come in weekly. It is an awesome place! Staff is top notch, very friendly and open for suggestions. They have a doctor on staff who responds very quickly to the needs of the residents.

Mom was rejected from the Windsor of Lakewood Ranch after living there for 3 years with her boyfriend of 25 yrs living next door. She is 98! she got pneumonia, in the hospital,the Windsor would not take her back unless she had rehab which we did for six weeks but it was another new place. The Windsor evaluated her twice and she was rejected twice. The Windsor is under new management with a new executive director and nurse both I found very cold and uncaring..they obviously didn't want Mom back. I was given 2 weeks discharge notice from the rehab place and the only place that would have her was the Cabot Reserve. They were warm,welcoming and Mom is getting good care. Her boyfriend who is 95 is lonely and distraught but he manage to have is daughter bring him over to visit and they sit and hold hands.Awful experience!!

Cabot Reserve is an older community but is very clean and well kept. Very friendly staff and Mom says the food is great.

I toured Superior Residences because it is close to my home. I did not like it because they had things like a set bathroom time, where they would take the residents to the bathroom at the same time rather when they have to go. it was not what we were looking for.

My friend is doing very well. She has a good environment. The community is excellent and great but they have one downfall. The director of nursing is not able to communicate with me nor follow through with doctor's order and getting some medications. I am disappointed with the way she does show concern in the residents and some of the staff follow her ways. Ellen is a brand new staff and she is very great at following through with anything. I now have a contact to communicate with.

We’ve only been there a short time. There is always room for improvement. They’re very simple. It’s not like assisted living that do all kinds of things. Their focus is different. In my own experience they work hard to help the new resident adjust.

He was only there a couple months before he received an eviction notice because he was beyond their level of care. He couldn't get out of bed by himself and they are not licensed for that as an assisted living facility. With my limited experience, I thought that the people were nice and the facility seemed fine.

The people are friendly and they focus on the care of their residents. The property is an older building but seems to be well kept and clean. My mother lives in the memory unit and requires full care. She is kept clean and well cared for overall.

Pretty much everything about them is average from what we've seen at Canopy at Walden Woods, but they have given us an all-inclusive price that's less than half of what the previous place charged. Same problems with some of the staff, laundry mix ups, etc but at a great price

I like the size. It is a smaller community. They need to improve on keeping track of residents' clothing, bedding and supplies. Communication about health issues could be better.

The meals are always hot and nice size portions. Staff is always willing to assist and answer questions timely. Activities are good and family allowed to participate.

A majority of the staff are friendly and caring towards the residents. The facility is kept fairly clean compared to other facilities of its kind. I would recommend it to others.

I think it's important to know the level of the person being placed. My mom has been declining so when I moved her into unit 3, thinking she was in the high functioning category, it didn't go well. She didn't get the care she needed because she was not in the right unit. She is doing much better, the additional staff helps a lot and they are really great! The Admin staff are easy to talk to and the staff in general are really great. The food is really good!!

Keep in mind that they specialize in dementia/alz. Only one nurse on duty 6-2pm M-F for entire facility. Activities were great and important to her. Constantly change in staff including director.

There doing there job.My mom seems a little better than when I watched her.She don't care for the food most times but she is picky.I picked the place because it was the cheapest.My mom has little money and if Veterans don't pay soon I will have to pay the difference it's crazy they take 3-4 months to approve.If the rent was any higher mom would still be living with me. So I'm glad if she stays in good shape with them.She goes on walks and I'm glad she knows where her room is located.

Overall it was ok. There was never total neglect, but we feel one overnight aid was not sufficient since there were always residents walking around. And we were there quite a bit, sometimes late into the night. We rarely witnessed bed checks even though they were to be checked every two hours. We asked if they kept a log of the bed checks but was told no. Facility was always clean. Front staff was always friendly, and most of the aids, but there were times the aids would just sit watching TV when the residents needed attention, such as changing soiled underwear or clothing. Many times staff could not be found and had to hunt, found them all gathered in the break room. Would be better if they had plastic or melamine plates rather than breakable ceramic plates. Activities were posted but not held. Only activity done was blowing up a balloon and batting it around until it fell on the ground, then it was just left there.

Our family had an in person tour with Family Extended Care and they seemed shabby, however the smoking patio was a big no for us. They also were dealing with the damage caused from the recent hurricane.

I did do an actual tour for Senior Residences of Brandon. That one seemed outdated a bit. The biggest reason why we did not go that route was because of location. It boiled down to location and affordability.

Our experience was not great. I would recommend looking for a different place for your family member. My loved one had to go to the hospital and was severely dehydrated - how does that happen in a care facility? I did not care for Superior Residences of Lecanto at all.