Best Care Senior Living LLC

I've been able to see my loved one outside on a porch for visits. I would tell people to very seriously consider Family Extended Care. They have been able to keep in contact with us about my loved one if there is any changes. If I call or go to drop things off for my loved one, the caretakers will take the time to speak to me about my loved one. If you give a hello, they smile and say hello. When I moved my loved one in, I received a hug. This community makes it feel like a very warm environment. More importantly to me, is my loved loves it at Family Extended.

Superior has been a wonderful experience. although it was difficult to place my mom in an assisted living facility, i believe this is the place for mom. She no longer lives alone with no one to talk to, she has friends,and enjoys the activities. The staff is just wonderful, it has a homey atmosphere, and the residents get along wonderfully. I am so glad that we found Superior Residence. I know my mom is in good hands.

I would recommend The Cottages to families in the search of a great community. It is well cleaned and everything is always in place. I feel that my mother is safe which is very important. The meals are good so far she has not mentioned anything bad about her meals. At the moment she is not engaging in activities but they are offered.

This is a wonderful atmosphere. There are so many activities, the food is really good, and the residents are like one big family! They all look out for each other! The staff are all so kind and respectful! Finding Cabot Reserve was a blessing!

We are happy. I feel like they have done a good job of encouraging him to be more active. He is gaining a little more independence and starting to do better. They are doing a better job than the rehabilitation place, for about 5000$ a month less. We are pretty happy.

This is a great value. They provide semi-private rooms for a very good price. There is entertainment from outside scheduled often, many activities, a beautiful campus with a view of the golf course, lovely outdoor area and the residents say the food is fine--not great, but fine and nutritious, if a little heavy on the carbohydrate side. There does seem to be a huge turnover in staff which is unfortunate for the residents. Three residents told me that the upper staff is not friendly and routinely addresses residents in an abrupt or rude manner. I have not seen that, but these particular residents were credible. The only negative thing I have observed is the temperature--it's freezing, which accommodates the staff but not residents who walk around in jackets all the time. My particular relative is happy there and always says "there is nothing to complain about."

I'm impressed with the level of care given here. It is a very pretty place and all of the help is so nice. The cost is average with others.

This assisted living facility is just what I was looking for my daughter. The people who take care of her were very nice and helpful. It is clean and roomy. They provide good food and activities for everyone. I am happy with the security they have for the safety of the people who stay there.

Overall, the care was good. There are probably 100+ patients, and for the size, they do a nice job. It was decent, not as clean, but they took good care of him. They had a nice outside area that he enjoyed. It's also locked down facility.

I would recommend its a good facility and caring staff. Only comment that I can make having never had to deal with a nursing home atmosphere is that i think the staff is very caring and keeps me informed on my loved one.

Everyone is so nice and accommodating. Have been able to address my concerns about stuff and have it taken care of without delay.

Such a welcoming, homey environment. They truly care about the guests living there. Activities are good and perfect for our situation as my mom moves into Medicaid. They are handling all the required paperwork which makes life so much easier for me 8 hours away.

My husband was there for about 8 weeks, [date removed] to [date removed]. I liked the workers that were around the area to redirect the patients if needed & they directed them in some simple games or activities. The outdoor area was easy to get to & viewable from inside where the staff was.

Best Care is a great place to have a loved one with memory loss be a part of, though as with the rest of the country the "staff-to-patient grid" in healthcare facilities is subpar, there not being enough staff to provide the services needed in caring for all its residents. My mom is one of the more "quiet" residents, and it seems like she and other residents come secondary to the more "acute" residents needing more attention and care. This lack of adequate staffing seems to be a nationwide issue, which doesn't seem to be improving to me, being I have worked in the healthcare system for over 46 years.

Choosing the right place to place a loved one can be daunting. We visited 4 of them I think before walking into Best Care Senior Living at Lecanto. As soon as we did the walk through we knew we were in her new home. Right off the bat we saw how the staff interacted with the residents and the residents all seemed to be at ease with them in return. They were all in the common area, everyone visiting one another, smiling, some talking and a few just napping, but they seemed happy to have the fellowship of the others. We also noticed how clean it was and smelled. Now I'm at ease knowing that when she gets out of bed after getting ready to meet the day she can't wait to get to the common area, as she puts it, to see her friends. We know she's in a safe environment and that means alot to us. The staff are very attentive to the residents needs. If we do have a concern we usually go see [name removed], she has been our go to since day 1 and she is as kind as she is professional, we just love her.

Best Care staff were sympathetic in her final few days. There was a lot of changes happening with the Best Care transition. I was surprised there wasn't an off boarding process. No final steps. But the staff were very caring.

I liked this place until I had dinner with my husband a few times. When I checked the posted menu, they didn't serve what was listed. It's been a year now and I don't remember details. I remember thinking the meal was adequate, similar to what I might have at home but it wasn't what was posted! I also didn't like that the door to his room was always locked & my husband, with memory issues had to get a worker to open it when he wanted in! They mentioned we could get a key, but that won't work with memory issues!!

What we like the most about Best Care Senior Living is that they genuinely care about my mom. However, there could be some improvement on communication between staff. Overall I'm happy my mom is there and we would definitely recommend this community to other families

I looked at several facilities for my mother and Superior by far was the nicest, the staff is friendly and engaged with the residents. I am so glad that it’s clean and smells clean, it was amazing how many are dirty and smells badly. It was a hard decision to make but I feel comfortable that she is getting the best care and she looks happy.

Superior Residences of Brandon is really good. They do a good job in caring for those who are there. The management and staff are all very kind and professional. I'm glad I chose them to care for and take care of my mom.