Best Care Senior Living LLC

While my mother was there, we were satisfied with the care and services they provided.

This community is a very good inn. They take very good care of their residents. They are very patient with people. They’re very professional. The food is fantastic. Once in a while they’ll have soup and a sandwich which doesn’t always fill the guys up, but you can’t always please everyone.

So far I would rate them a five all categories. The big difference between this one and the other service we used was the staffing. Having more people on staff gives them a better ability to help residents and this is a very important part of why we use a service.

I would highly recommend them to anyone, they are very, very good. Whoever takes charge there is right around there all the time and apparently it wasn't very good but he took over and it is just wonderful. They were wonderful to my mom, I had no problems, her room was clean and everything. They were just wonderful to her.

I have my husband at Hawthorne Inn they are the greatest staff very professional and caring for every resident it is like a home away from home I go everyday to see him some days are better then others however that is because of the demencia. I would recommend Hawthorne Inn in Winter Haven to anyone that needs a home for someone in there family or loved one.

The people that work with my loved one are wonderful. The office staff are good but sometimes they can be more sells than the concern for my mother that the others that care for her show. The food is really good. I have eaten there a few times and liked it all of the times that I visited. They after lunch get everyone together and do wheel of fortune and family feud and different games. I know this is exactly where my loved one should be.

I would recommend this community to others. The staff is always keeping me updated on my loved one. The communication is a good part of the equation here.

I've been able to see my loved one outside on a porch for visits. I would tell people to very seriously consider Family Extended Care. They have been able to keep in contact with us about my loved one if there is any changes. If I call or go to drop things off for my loved one, the caretakers will take the time to speak to me about my loved one. If you give a hello, they smile and say hello. When I moved my loved one in, I received a hug. This community makes it feel like a very warm environment. More importantly to me, is my loved loves it at Family Extended.

Superior has been a wonderful experience. although it was difficult to place my mom in an assisted living facility, i believe this is the place for mom. She no longer lives alone with no one to talk to, she has friends,and enjoys the activities. The staff is just wonderful, it has a homey atmosphere, and the residents get along wonderfully. I am so glad that we found Superior Residence. I know my mom is in good hands.

I would recommend The Cottages to families in the search of a great community. It is well cleaned and everything is always in place. I feel that my mother is safe which is very important. The meals are good so far she has not mentioned anything bad about her meals. At the moment she is not engaging in activities but they are offered.

This is a wonderful atmosphere. There are so many activities, the food is really good, and the residents are like one big family! They all look out for each other! The staff are all so kind and respectful! Finding Cabot Reserve was a blessing!

We are happy. I feel like they have done a good job of encouraging him to be more active. He is gaining a little more independence and starting to do better. They are doing a better job than the rehabilitation place, for about 5000$ a month less. We are pretty happy.

This is a great value. They provide semi-private rooms for a very good price. There is entertainment from outside scheduled often, many activities, a beautiful campus with a view of the golf course, lovely outdoor area and the residents say the food is fine--not great, but fine and nutritious, if a little heavy on the carbohydrate side. There does seem to be a huge turnover in staff which is unfortunate for the residents. Three residents told me that the upper staff is not friendly and routinely addresses residents in an abrupt or rude manner. I have not seen that, but these particular residents were credible. The only negative thing I have observed is the temperature--it's freezing, which accommodates the staff but not residents who walk around in jackets all the time. My particular relative is happy there and always says "there is nothing to complain about."

I'm impressed with the level of care given here. It is a very pretty place and all of the help is so nice. The cost is average with others.

This assisted living facility is just what I was looking for my daughter. The people who take care of her were very nice and helpful. It is clean and roomy. They provide good food and activities for everyone. I am happy with the security they have for the safety of the people who stay there.

Overall, the care was good. There are probably 100+ patients, and for the size, they do a nice job. It was decent, not as clean, but they took good care of him. They had a nice outside area that he enjoyed. It's also locked down facility.

I would recommend its a good facility and caring staff. Only comment that I can make having never had to deal with a nursing home atmosphere is that i think the staff is very caring and keeps me informed on my loved one.

Everyone is so nice and accommodating. Have been able to address my concerns about stuff and have it taken care of without delay.

Such a welcoming, homey environment. They truly care about the guests living there. Activities are good and perfect for our situation as my mom moves into Medicaid. They are handling all the required paperwork which makes life so much easier for me 8 hours away.

My husband was there for about 8 weeks, [date removed] to [date removed]. I liked the workers that were around the area to redirect the patients if needed & they directed them in some simple games or activities. The outdoor area was easy to get to & viewable from inside where the staff was.