Best Care Senior Living LLC

My loved one is currently at The Cottages for respite care, and it is going absolutely wonderful. They are taking very good care of her. The place is clean and the meals are great, one day when she was late getting to the dining room, they had saved a seat for her knowing she was still going. I am very impressed with the way things are handled there.

Very positive experience. The tour showed a beautiful outside area, and the many areas for the activities, the calendar of activities was extensive. I could feel the commitment of the tour person and the staff that I met, in providing care to the residents

Sangetta is a wonderful lady. My uncle was with them for 9 years. They talk to them, and hug them, and make them feel really wanted. They loved the man and took good care of him, I was there at least a couple of times a week. There were a few bumps along the road, but they did an excellent job, they took very good care of him. There was a lady there that started when she was 17, and she looked at him like and uncle, and took it really hard when he passed. Some places look at you like you are a number, but not them. They were wonderful.

My dad has only been at SR for a month now. Each visit we have made has been met with interest, care, and helpfulness from each individual we have dealt with. This is from the housekeeping personnel to the Executive Director. Laverne at the front desk is always helpful with a smile even though she wears many hats and has lots of questions to answer on the phone calls also. We had been told by two sources that this was a good place for dad. It is. We did expect an adjustment period but seems that in two weeks our dad is participating in activities and is happy when we visit. I see lots of smiles there with personnel and tenants.

The staff is extremely knowledgeable and friendly. They treat you like family there and try to do what ever they can to make the stay better or more comfortable. I felt this was the best place for my mom on my first visit there with Derek. The cleanliness of the facility is excellent. The staff is extremely helpful and are willing to go out of their way to make sure mom is well taken care of. I would highly recommend this facility to any one who is looking for quality care for their loved one.

We've had a very good experience overall with The Palms of Punta Gorda. The staff here is very personable and professional, and they do a great job looking out for the residents. The facility looks brand new, everything is very nice looking and clean! The entire community just has a happy feel to it, we're very pleased!

So far I would rate them a five all categories. The big difference between this one and the other service we used was the staffing. Having more people on staff gives them a better ability to help residents and this is a very important part of why we use a service.

I would highly recommend them to anyone, they are very, very good. Whoever takes charge there is right around there all the time and apparently it wasn't very good but he took over and it is just wonderful. They were wonderful to my mom, I had no problems, her room was clean and everything. They were just wonderful to her.

The people that work with my loved one are wonderful. The office staff are good but sometimes they can be more sells than the concern for my mother that the others that care for her show. The food is really good. I have eaten there a few times and liked it all of the times that I visited. They after lunch get everyone together and do wheel of fortune and family feud and different games. I know this is exactly where my loved one should be.

Superior has been a wonderful experience. although it was difficult to place my mom in an assisted living facility, i believe this is the place for mom. She no longer lives alone with no one to talk to, she has friends,and enjoys the activities. The staff is just wonderful, it has a homey atmosphere, and the residents get along wonderfully. I am so glad that we found Superior Residence. I know my mom is in good hands.

I would recommend The Cottages to families in the search of a great community. It is well cleaned and everything is always in place. I feel that my mother is safe which is very important. The meals are good so far she has not mentioned anything bad about her meals. At the moment she is not engaging in activities but they are offered.

We are happy. I feel like they have done a good job of encouraging him to be more active. He is gaining a little more independence and starting to do better. They are doing a better job than the rehabilitation place, for about 5000$ a month less. We are pretty happy.

I'm impressed with the level of care given here. It is a very pretty place and all of the help is so nice. The cost is average with others.

Overall, the care was good. There are probably 100+ patients, and for the size, they do a nice job. It was decent, not as clean, but they took good care of him. They had a nice outside area that he enjoyed. It's also locked down facility.

Best Care is a great place to have a loved one with memory loss be a part of, though as with the rest of the country the "staff-to-patient grid" in healthcare facilities is subpar, there not being enough staff to provide the services needed in caring for all its residents. My mom is one of the more "quiet" residents, and it seems like she and other residents come secondary to the more "acute" residents needing more attention and care. This lack of adequate staffing seems to be a nationwide issue, which doesn't seem to be improving to me, being I have worked in the healthcare system for over 46 years.

Choosing the right place to place a loved one can be daunting. We visited 4 of them I think before walking into Best Care Senior Living at Lecanto. As soon as we did the walk through we knew we were in her new home. Right off the bat we saw how the staff interacted with the residents and the residents all seemed to be at ease with them in return. They were all in the common area, everyone visiting one another, smiling, some talking and a few just napping, but they seemed happy to have the fellowship of the others. We also noticed how clean it was and smelled. Now I'm at ease knowing that when she gets out of bed after getting ready to meet the day she can't wait to get to the common area, as she puts it, to see her friends. We know she's in a safe environment and that means alot to us. The staff are very attentive to the residents needs. If we do have a concern we usually go see [name removed], she has been our go to since day 1 and she is as kind as she is professional, we just love her.

Best Care staff were sympathetic in her final few days. There was a lot of changes happening with the Best Care transition. I was surprised there wasn't an off boarding process. No final steps. But the staff were very caring.

I liked this place until I had dinner with my husband a few times. When I checked the posted menu, they didn't serve what was listed. It's been a year now and I don't remember details. I remember thinking the meal was adequate, similar to what I might have at home but it wasn't what was posted! I also didn't like that the door to his room was always locked & my husband, with memory issues had to get a worker to open it when he wanted in! They mentioned we could get a key, but that won't work with memory issues!!

I looked at several facilities for my mother and Superior by far was the nicest, the staff is friendly and engaged with the residents. I am so glad that it’s clean and smells clean, it was amazing how many are dirty and smells badly. It was a hard decision to make but I feel comfortable that she is getting the best care and she looks happy.

Superior Residences of Brandon is really good. They do a good job in caring for those who are there. The management and staff are all very kind and professional. I'm glad I chose them to care for and take care of my mom.