Benchmark Senior Living

We are so very lucky to have a memory-care community with a staff of dedicated, hard-working, caring, loving, committed, respectful and beautiful people right here on the Seacoast who have established, fostered and brought to maturity the jewel that is Sanctuary Care! ... My husband has Younger Onset Alzheimer's Disease. He's lived at Sanctuary Care for more than three-and-a-half years. In the past year, since [Removed], our Executive Director, stepped into the role and other well qualified and experienced people have taken on leadership/director roles in their areas of expertise, Sanctuary Care has become a premier memory-care community (I would disregard reviews prior to [Removed] direction and question anonymous reviews). The dedication and commitment of [Removed] and the Sanctuary Care family to their standards of care and understanding of memory loss and memory care, assistance with living, nursing, activities, dining and aging is beyond reproach. The atmosphere is pleasant, homey and very comfortable. The community is clean. The food is delicious. My husband is safe, happy, clean, cared for, engaged and loved more than I could have hoped for. His needs are met on every level. His quality of life is greater than I could have imagined - and frankly, more than I could have provided at home. He is treated with great dignity. The LNAs, nurses, activities, kitchen/dining staff and other support staff have some of the biggest hearts I've ever seen. They're angels! ... Seeing how loved, well cared for and happy my husband was, my sister and I made the decision to move our 90-year-old mother into Sanctuary Care last fall, as well. And while my husband's and mother's needs are very different, she, too, receives the same kind of loving care as my husband. Her needs are met where she is, just as my husband's needs are met where he is. Our mother is safe and secure (she's not alone anymore), content, stimulated, cared for, cared about, happy, treated with dignity and is an integral part of the community! ... I have been caring for my husband and mother for more than 12 years between the two of them. My standards and expectations are very high. We would never have considered moving our beloved mother into a community that didn't meet those standards and expectations. My sister and I discuss daily how delighted and grateful we are to the Sanctuary Care family and community for the care they give to our two precious family members in this season of their lives. ... As an aside, I recently spoke with a hospice nurse of 25 years who travels throughout New Hampshire. She said Sanctuary Care is the best community she visits and that the culture stood out to her on her first visit. She recognized that the care is truly resident centered and that the staff genuinely cares and loves their residents. That is a ringing endorsement! ... A musical entertainment group was recently performing, and they commented on how they had played in six different communities in the past week but they had not seen the kind of care, compassion and engagement they observed at Sanctuary Care. Another wonderful endorsement. ... I am also an Alzheimer's advocate. I received the 2016 Alzheimer's Association's Impact Movement Advocate of the Year Award in Washington, DC, last spring. I'm very involved with the Alzheimer's and related dementia community at large, and I wholeheartedly and fully endorse Sanctuary Care, their team, their community and the love and resident centered care they provide. That is saying a lot as I am now my husband's and my mother's care advocate, and I take their well-being and the care surrounding this stage of their lives VERY seriously and personally! ... My review is current, and unlike anonymous reviews, I am happy to leave my name and phone number if anyone should have any questions about this special community. Brenda Bouchard, [removed]

My mother is really enjoying being at the Benchmark Senior Living. They are taking good care of her and the food is very good, I have had a couple of meals with her. I would recommend this community to anyone looking because it has been such a positive experience for us.

I was fortunate to have my mom be part of a brand new community. She was the 7th resident. I wanted her to be part of starting a community rather than the "New Kid on the Block." I am very happy with the care that my mom is getting from the great staff. They are always friendly and caring. The community is beautiful and clean. The activities are wonderful and they care about what the residents are interested in! Everyone seems very happy. The menu is good and they are open to new meal suggestions. The rooms and facilities are very nice. Very good location and easy to get to.

This was nice tour and the staff were nice and caring. We liked that the community seemed nice and clean. They do offer a lot of nice activities. The menu seemed appealing. This community was not as close as was needed. Other families might want to tour the community for the care of a loved one.

My mom has been in this community for a few months and so far she is okay and her transition has been alright. I think this is a great community and every thing that she needs is on her side of the building. The staff are excellent caregivers and have been helping with her medication and her well being. I would recommend this community to others.

I had given negative feedback because initially I was told they would take a resident with a Foley Catheter, and then they said the couldn't, but now things have been straightened out and they WILL take dad. There is a fee for that care, but it's all straightened out now and we're happy with Atria. [Removed]

During my tour of the Crescent Point At Niantic, I met the nurses and the staff. The place was nice and clean. The tour guide was very friendly and took me around the entire building. We chose another community because of location, but this was a good option.

My dad and I are very happy with this community and what they are doing here. The staff is very attentive and caring to the residents. The community is also very clean and we have had no problems with anything.

For the most part it is going good for my mom, she still has some adjusting but she is pretty happy there. She loves the staff. She is sleeping well, always well rested. She has been eating well and gets out of her room and does a lot of walking. They have a bus comes once a week for outings. I wish she would participate more, she likes to stay on the second level. It has the gym ,cafeteria, arts and craft room and many residents are around. I have nothing but good things to say.

This is a wonderful community, and my mother is doing very well since her move here. We as a whole family is comfortable with her move here, we know she is in good hands. It is a good safe community, and we are pleased with all they have done for us. The staff is great. They are always willing to help. Also they answer all my questions. Everything has worked out very well, and I would recommend this community.

I like the care that my father is getting here with the great staff. He is happy with the meals and likes the variety that is offered. We would hope that they would have more of a group social for residents to get together. My father made the decision that this is what he was wanting for a place to live for good care. We do recommend other families to see this nice place that he calls classy.

I like that my aunt is in this community and doing well. Everything is designed for memory care, from the lighting, to the open spaces and design. We like that they do offer different care level packages based on the needs of the residents. She is happy with the meals and the variety. There are activities offered all day and she does enjoy participating. The community is clean, secure, and well maintained. the staff is always nice and very caring. We would recommend this community for the care and the value.

We really like the care that my mother is getting here. The staff is caring and very attentive to her needs. We like that the community is taken care of and clean. Mom enjoys the meals and the many activities offered. We would recommend this community to other families who are seeking a safe and homey atmosphere.

When I toured all the staff were nice and it looked like a flawless operation. it is an attractive community and has reasonable prices. I would have put my loved one here and my sister thought the same about the community when she toured also.

I am very happy with the care that my mother has gotten here. She likes that the staff are caring and friendly. She is very please with the meals and the good variety. She is always involved with the activites and that make me happy to see her active. I would highly recommend this community for other families for great care and value.

My family and I couldn't be happier with the care my mother is receiving at this community. There was a ruff adjustment process for her and the family, but now things have gotten better. My advice for any family about to go through this would be, to take your loved one with you to view the community's. Make sure you talk to them, and tell them you still and always will love them. We are very impressed with this place. This is a fabulous community. The nurses and staff is great. She hasn't fallen in a while,and that was a big concern for the family. I enjoy the way the staff calls her by her first name, they are very attentive and caring. Her move her has really provided the family with a peace of mind.

When I first started my search for my dad, I called "A Place for Mom" to see what advice/ideas they could give me. I was new to this and [Removed] was my "advisor." Overall they did an excellent job in supplying me several options in my local area, which was my search. What drew me to Benchmark Woburn was it was a new facility and very close to my and children's home. The residents all looked well cared for and I observed a lot of positive interaction between staff and residents. I actually went one day unannounced to observe and on that day saw the Chef come,out of the kitchen and interact with residents, smiling and hugging them. On the day I took my dad for the tour, the staff was welcoming and positive. From maintenance staff- leadership they all were caring and pleasant to be around. There was no "sales" pressure and this is a huge decision, both costly and emotionally. [Removed] did a great job showing my dad his options and we enjoyed a lunch, served by G. He called my dad by first name, which was huge. We met with [Removed] the facilities director, who was helpful and informative about the apartment and facility. [Removed] from activities was positive and welcoming. [Removed] helped with the move, visited my dad's home to measure furniture and the moving company A&A was excellent. Even the movers showed compassion and caring! My overall experience has been outstanding. It is not cheap, but for quality of care and knowing that he is safe and well cared for - it is worth the cost.we looked a lesser cost facilities, this one beat them hands down. Having Mt. Auburn staff on site is another great asset to his moving here.

When I originally spoke with the people from Middle Brook Farms I was in full on crisis mode. I had to find a place for my mom in only a few days and wasn't sure what to do next. Living and working in New York made everything even more difficult. Everyone I dealt with were absolutely wonderful! Although my mom was only going to be there for a thirty day respite they treated my mom and I like she was going to be permanent resident. They constantly called me to ask questions and keep me updated. My mom has been thriving since being there under the their excellent care and is going to miss it when she goes home soon. I would highly recommend Middle Brook to anyone looking for a warm, friendly place to call home and feel safe and well cared for. My sincerest thanks to everyone for all that was done for both mom and I.

The thing that impressed us the most about this community is the staff. The entire staff we met during the tour would greet us, the other staff members and the residents. The person that gave us the tour knew all the residents as well as something about them. Everyone seemed to enjoy their job. The food is good and it was presented nicely. They offer daily activities. The community is clean and I would recommend it.

The staff has been okay with my father in law. They do offer a lot of activities to keep the residents active. The people there are really good and helping make my father in law feel like he is at home.