Benchmark Senior Living

It was a nice location and the staff was very friendly and provided lots of information. The facility was clean and the residents seemed engaged int he activities being offered. The rooms had big windows which allowed for lots of natural light. Wished there were more outdoor space for the residents.

We have been very impressed with the Arbors. My husband and I visit my mother-in-law almost every day at different times of the day and each time we are greeted with smiles. Everyone seemed to know my mother in law’s name within 24 hours of moving in and they go out of their way to let us know how she is doing and what activities she has participated in. They have been very responsive to our requests such as making sure she goes on the twice weekly outings, making sure she gets a shower every other day, and making sure she gets a haircut on a regular basis. We also asked them to make sure she is participating in as many activities as possible and they are making that happen for her. Every member of the Arbors team I have communicated with has gotten back to me within the same day (email or phone calls). I see at least one manager out and about interacting with the residents each time I visit. My husband and I are relieved his Mom is in such capable, professional and kind hands!

I can not say enough about Benchmark Haverhill Crossing. They excell in all areas. The compassion caring environment is so comforting. You always see the employees smiling. You know they love there jobs. Knowing that my family member is being. Cared for here is such a piece of mind. We love it here!!

My husband had difficulty getting comfortable with his new situation. He's been there for 4 months now and he is so very much better with the routine. All of the staff worked very hard to make it right for him. They spent hours brainstorming what would work for him and never gave up. Also, the food is awesome and he loves his food!

Liked it a lot. Good activities and food selection. Close to where my Mom currently lives so area is known.

My 97 year old mother lived here for 6 months before passing away peacefully in her own room surrounded by her children. The Village was the third assisted living facility my mother lived in. It by far surpassed the other facilities in every way. The loving, attentive, quality of care by the resident care associates was a true gift for my mother in her last days. Everyone at the Village was incredibly friendly and helpful. I am so grateful that I heard about this place from [name removed], her PCP, when I was being advised by others to send my mother to a nursing home to spend her last days alone and in misery. I cannot say enough good things about the Village -- it is truly a special place, and I am recommending it to anyone who has an elderly loved one in need of real TLC.

My mother went to BaySquare after a fall at home. It was an adjustment to transition from home to an assisted living, but she quickly became very happy there. She loved the social aspects...sitting by the fireplace talking with friends, sharing meals with others, exercise classes and Bingo. The care, meals and activities provided a balance for her happiness. Her care was exceptional. The staff were personal, caring and compassionate. They took the time and really got to know her and her likes and needs. Mom's last days of life were spent at BaySquare. It was so comforting for her to be there, at home, with people she knew and loved caring for her. BaySquare's nursing staff treated her with great dignity and supported our family in this time of need. As a family member, there is nothing I would change about my mother's experience with BaySquare.

Wonderful, caring, enthusiastic, and knowledgeable staff. Beautiful facility. Responsive and sensitive to my husband's needs. Fortunate to be able to have my spouse there.

As one of ten children, our Mother, [name removed], is one of the great treasures for our family. After an exhaustive search in the central Connecticut area for the safest and best living situation for a her as she was leaving her home of almost fifty years, we were fortunate to discover The Village at South Farms in Middletown, CT. Over the past two years, the entire team and staff at The Village has not only become a community for her but an extension of her prolific family. Their professionalism, compassion and attention to the quality of her wellbeing is clearly evident on a daily basis. From the outstanding administrative leadership of The Village to the skilled attentiveness of the nursing staff and outside occupational/physical therapists to the genuine concern of the personal care aids to the recreational staff, our Mother and my entire family are truly blessed in our choice of The Village of South Farms for [name removed].

My moth had a stroke and heart attack which keft her partially paralysis and she needed a lot of help Plymouth crossing took exceptionally good care of her since she was very demanding in health and mentally she was very happy at Plymouth crossing and I’m glad that when she passed away she was in a great place that she loved so well and it made her last days happy.The staff were tremendous and my mother considered some as her family

The staff is wonderful. The facility is well maintained. There are numerous activities on a daily basis. Overall we are very satisfied.

At 97 years old, our Mom was not happy about leaving her home of 71 years, so this was not an easy process. After a couple of falls and a brief hospitalization, it was necessary to move quickly. We did a tour with only a few minutes notice and were beyond happy with how sincere all staff were, and maybe even more telling, how happy the residents were. The facility and the grounds are spotless and the interior is beautiful and bright. It’s not easy to get Mom on the phone since she’s often at some program that’s offered - quality music, movies, and current events. The meals are wonderful and there are always options. The whole staff at Plymouth Crossings is incredible, knowledgeable, and attentive. Benchmark at Plymouth Crossings has made a very difficult process so much better for all of us.

Very impressive facility. Clean, spiffy, slick. Very impressed with the Executive Director, who is knowledgeable and hands-on. Financial package is reasonable.

Mom has dementia and this has been the perfect place for her. It is smaller than many similar facilities which is perfect for her. She is not overwhelmed by the size since she can’t remember where things are. The facility has a very homey feel and is bright and comfortable. The staff is great and other residents are friendly. They did a good job of getting her involved in activities. So far, so good!

My father has been a resident of Whisper Woods since January, and we are thrilled. The place is clean, the food is great, and the staff is awesome. Deciding my father needed more help than we could give him at home was not easy to do. After looking at a few places, choosing Whisper Woods was a no brainer. What really puts them over the top is their terrific staff. Everybody who has visited my dad made a point of commenting on how terrific the staff is. They comment on their friendliness, helpfulness, and genuineness. They all go that extra mile. I am so happy knowing that my dad is in such good and caring hands as those we’ve found at Whisper Woods.

Residents were very engaged. Lots of windows and natural light. Staff were extremely attentive. Top Choice!

Ashland Farm by Benchmark has been a blessing for our parents and for their children that live in the area. We rest easier knowing that they are in a safe environment surrounded by outstanding caregivers who truly care about the residents. Establishing a wider community outreach program would give talented and spirited young adults in to interact with the residents and perhaps even entertain them. The dining facility is fantastic with near gourmet styles of food. The activities director is fully engaged with residents. And the management enjoys the knowledge that the staff members all know each resident and puts their best efforts into caring for them

A Place For Mom was wonderful in helping us contact available assisted living communities to transfer Dad int after his stroke. The Village at Kensington Place is now Home and the staff are wonderful! A Place For Mom made it easy at a stressful time!

Friendly and informative staff. Beautiful facility. Very welcoming.

[Name removed] Director of Community Relations hosted and introduced me to Benchmark Senior Living facility and its offerings with grace and ease. She is extremely knowledgeable and competent in presenting the options available at your facility for my mother. My visit was very fruitful in large part due to [name removed].