Benchmark Senior Living

My in-laws have an apartment together at Benchmark Senior Living. They have been doing very well since their move! I really appreciate the way the staff have interacted with me and taught me things about senior care. It has been a good experience and we are happy with our choice.

My dear friend has been a resident at Sanctuary Care in Rye NH for almost two years. When my dear friends husband had to make the very difficult decision, to place her in a home, I am so grateful that Sanctuary Care became his choice. I look forward to my visits with her as it does my heart good to see the love & compassion that surrounds her. Alzheimers, dementia is a horrible disease and it takes such a toll on the whole family. Knowing your loved one is being treated with dignity and is being cared for with loving, compassionate, caring hands will certainly help to put your mind at ease. I wish this disease did not exist and there wasn't such a need for facilities like this. But unfortunately, there is, and for that I am so grateful for Sanctuary Care.

My mother is a smart active person who is extremely independent. Each member of the staff treats her with the utmost respect and kindness. She is able to maintain her independence with a compassionate safety net.

My wife has been a resident at Sanctuary Care for almost two years. At the end of 2015 and the beginning of 2016, the problems at this facility were so significant that I began searching for other accommodations for my wife. Any reviews of one star during that time period are being generous. There appeared to be a toxic work environment with constant turnover and understaffing problems, along with numerous other issues. In early 2016, The former director was let go, and new management began to make an immediate impact. I had placed a deposit with another Alzheimer’s unit that would finish construction in four months. Fortunately, that four month period gave me a chance to see that a majority of my major concerns were being corrected. I placed moving plans on hold, and I am so glad that I did. The turnaround that I have witnessed is nothing short of incredible. Any issues that I may voice to management are addressed immediately. There is a feeling of love and caring that is impossible for them to hide. As I am writing this, I can see the faces of all the people that are responsible for these improvements. It is from top to bottom. The kitchen turnaround has also been remarkable. The new chef has changed more the just the menu. The kitchen staff is out interacting with the residents on a regular basis. If you are visiting at mealtime, you will always be offered a meal at no extra charge. Mealtime is now a wonderful shared experience, in addition to the food being great!!! Last but not least , the LNA’s. They are angels. I have recently learned that a number of them have a very lengthy commuting distance. They most certainly have similar job opportunities that are closer to home, but they choose Sanctuary Care because they tell me that they like it here. That speaks volumes. If you are reading these reviews there is a good chance that you are in the middle of a very difficult decision. I am comfortable offering my positive comments on Sanctuary Care and believe that they are worthy of serious consideration. I feel fortunate to have them caring for my wife.

This is a nice community. The community is clean and taken care of. The staff is outstanding and the staff always keeps me informed on his progress. The menu is outstanding. I am happy with knowing that he is active and enjoys the activities with the other residents. We would be happy to recommend this community to other families for good care and a great value.

This is a great community for care for my father. The staff are caring and very attentive to his needs. The community is clean and nice for others to enjoy. The meals are appealing and my father likes the menu. I am happy to know that he is keeping busy with the activities that are offer. We would highly recommend this community to other families for the care and the value.

The staff at Benchmark are excellent. They make you feel like family. The rooms are good sized. They offer daily activities like bingo as well as trips out. My father in law love's the food and they do have a good variety of choices. The community is very clean and I would highly recommend it.

The experience with Academy Point has been positive! I feel they have enough staff to care for my father.The community is nice and clean when we visit and has an overall good atmosphere.

I almost chose Crescent point for my mother. Everyone was so professional and the community was clean. I liked the overall ambiance there and they seemed adequately staffed when I toured. They seem to be well established and have it together. The reason I did not chose Crescent point is the location, it was much farther than I would have preferred.

We are happy with this community. The staff are nice and caring. The staff are quite busy, but they might need more staff so that the residents have more attention. We meals are good and he likes the variey of the health meals. He is offered to be involved with the nice activities. We would recommend this community for the care and value of a loved one.

We are so very lucky to have a memory-care community with a staff of dedicated, hard-working, caring, loving, committed, respectful and beautiful people right here on the Seacoast who have established, fostered and brought to maturity the jewel that is Sanctuary Care! ... My husband has Younger Onset Alzheimer's Disease. He's lived at Sanctuary Care for more than three-and-a-half years. In the past year, since [Removed], our Executive Director, stepped into the role and other well qualified and experienced people have taken on leadership/director roles in their areas of expertise, Sanctuary Care has become a premier memory-care community (I would disregard reviews prior to [Removed] direction and question anonymous reviews). The dedication and commitment of [Removed] and the Sanctuary Care family to their standards of care and understanding of memory loss and memory care, assistance with living, nursing, activities, dining and aging is beyond reproach. The atmosphere is pleasant, homey and very comfortable. The community is clean. The food is delicious. My husband is safe, happy, clean, cared for, engaged and loved more than I could have hoped for. His needs are met on every level. His quality of life is greater than I could have imagined - and frankly, more than I could have provided at home. He is treated with great dignity. The LNAs, nurses, activities, kitchen/dining staff and other support staff have some of the biggest hearts I've ever seen. They're angels! ... Seeing how loved, well cared for and happy my husband was, my sister and I made the decision to move our 90-year-old mother into Sanctuary Care last fall, as well. And while my husband's and mother's needs are very different, she, too, receives the same kind of loving care as my husband. Her needs are met where she is, just as my husband's needs are met where he is. Our mother is safe and secure (she's not alone anymore), content, stimulated, cared for, cared about, happy, treated with dignity and is an integral part of the community! ... I have been caring for my husband and mother for more than 12 years between the two of them. My standards and expectations are very high. We would never have considered moving our beloved mother into a community that didn't meet those standards and expectations. My sister and I discuss daily how delighted and grateful we are to the Sanctuary Care family and community for the care they give to our two precious family members in this season of their lives. ... As an aside, I recently spoke with a hospice nurse of 25 years who travels throughout New Hampshire. She said Sanctuary Care is the best community she visits and that the culture stood out to her on her first visit. She recognized that the care is truly resident centered and that the staff genuinely cares and loves their residents. That is a ringing endorsement! ... A musical entertainment group was recently performing, and they commented on how they had played in six different communities in the past week but they had not seen the kind of care, compassion and engagement they observed at Sanctuary Care. Another wonderful endorsement. ... I am also an Alzheimer's advocate. I received the 2016 Alzheimer's Association's Impact Movement Advocate of the Year Award in Washington, DC, last spring. I'm very involved with the Alzheimer's and related dementia community at large, and I wholeheartedly and fully endorse Sanctuary Care, their team, their community and the love and resident centered care they provide. That is saying a lot as I am now my husband's and my mother's care advocate, and I take their well-being and the care surrounding this stage of their lives VERY seriously and personally! ... My review is current, and unlike anonymous reviews, I am happy to leave my name and phone number if anyone should have any questions about this special community. Brenda Bouchard, [removed]

My mother is really enjoying being at the Benchmark Senior Living. They are taking good care of her and the food is very good, I have had a couple of meals with her. I would recommend this community to anyone looking because it has been such a positive experience for us.

I was fortunate to have my mom be part of a brand new community. She was the 7th resident. I wanted her to be part of starting a community rather than the "New Kid on the Block." I am very happy with the care that my mom is getting from the great staff. They are always friendly and caring. The community is beautiful and clean. The activities are wonderful and they care about what the residents are interested in! Everyone seems very happy. The menu is good and they are open to new meal suggestions. The rooms and facilities are very nice. Very good location and easy to get to.

This was nice tour and the staff were nice and caring. We liked that the community seemed nice and clean. They do offer a lot of nice activities. The menu seemed appealing. This community was not as close as was needed. Other families might want to tour the community for the care of a loved one.

My mom has been in this community for a few months and so far she is okay and her transition has been alright. I think this is a great community and every thing that she needs is on her side of the building. The staff are excellent caregivers and have been helping with her medication and her well being. I would recommend this community to others.

I had given negative feedback because initially I was told they would take a resident with a Foley Catheter, and then they said the couldn't, but now things have been straightened out and they WILL take dad. There is a fee for that care, but it's all straightened out now and we're happy with Atria. [Removed]

During my tour of the Crescent Point At Niantic, I met the nurses and the staff. The place was nice and clean. The tour guide was very friendly and took me around the entire building. We chose another community because of location, but this was a good option.

My dad and I are very happy with this community and what they are doing here. The staff is very attentive and caring to the residents. The community is also very clean and we have had no problems with anything.

For the most part it is going good for my mom, she still has some adjusting but she is pretty happy there. She loves the staff. She is sleeping well, always well rested. She has been eating well and gets out of her room and does a lot of walking. They have a bus comes once a week for outings. I wish she would participate more, she likes to stay on the second level. It has the gym ,cafeteria, arts and craft room and many residents are around. I have nothing but good things to say.

This is a wonderful community, and my mother is doing very well since her move here. We as a whole family is comfortable with her move here, we know she is in good hands. It is a good safe community, and we are pleased with all they have done for us. The staff is great. They are always willing to help. Also they answer all my questions. Everything has worked out very well, and I would recommend this community.