Belmont Village

Belmont Village Geneva Road was a beautiful place and we had a positive tour experience with them. For our situation we though that a dedicated memory care facility would fit our loved ones needs better which is why we went with another place.

I toured Belmont Village Memphis, and they were very nice people. I really liked it and I wanted her to go there because they had a Hoyer lift. She'd likely be able to stay there as her needs increased. The main reason why we chose another community was because of their shower and closet, which were huge. The shower was flat and she wouldn't have to step up into it. We had a negative experience with an unsafe shower at a previous community, so that made me nervous.

The residents and the overall transitional hospitality of the staff was REALLY good. A lot of people are coming into this situation blind and they were a huge help. They do a great job of not babying the residents who do not want to move. They really cater to the families and respect the residents at the same time during this period of time. They have a type of transitional program where you can come stay for 1-3 months and see if it is the right fit and we really like that aspect. From what I have heard when people do this, a lot of the individuals end up just wanting to stay there. They are very transparent about pricing and the different levels of care that are offered and we appreciate that. Residents can age in place, so you do not have to worry about moving them again if their care increases. The facility is very homey and does not feel institutional - I do not have to worry about her anymore and she does not feel insecure about being here. She made friends right away as well. They have wine and cheese days on Wednesdays and they bring in live entertainment - the activities are just great. I would absolutely recommend Belmont Village Oak Park to others looking.

Belmont is a good place to be. I am almost 95 and have lived here four years. I am able to do most things for my self, but driving, running errands, etc. are no longer good to be doing alone anymore. Belmont furnishes many interesting activities, exercise, plus opportunity to meet interesting people and make new friends. It has become my new home.

Belmont Village has good staff and is a good, secure, healthy place for your family member to be in. The care is good, although there is some red tape for certain things they don't do in-house, like wound care. The food is good. It's like you're eating at a 5-star hotel. They do a good job keeping everyone busy with activities, especially during the day, with more easygoing things planned during the evenings. And the cost is within range of other places in the area.

We have felt very welcomed, and the executive staff have listened very well to my concerns. They've mediated where they possibly could. The care is very good, but not as good as home care which is one-on-one, vs. assisted living where you have access to 100% care but you have to ask for it when you need it. Executive response has been very good. Caregiver response has been above average. And the facility itself is beautiful and very welcoming.

I toured Belmont Village Memphis and I thought it was a good community. We chose another community as it boiled down to location, it was closer to my home and it seemed to fit better.

Belmont Village has met all of our expectations. As so many businesses have come through pandemic, they are thin-staffed for short periods of time, but never to the point where we thought the care was comprised. In assisted living, the activities are offered but you're not required to participate. In memory care they say, "this is what we're all doing today". We need to persist to get ahold of my mom because she's always busy and out with activities! There are no worries about the level of care, safety, food, and so worth. They have helped us through every step of the process from helping asses what mom needed in terms of level of care, to helping to strategize as to how to best relocate her from the home she lived in for decades to Belmont Village. They've kept her busy; we are very comfortable with the care and the safety. There are physicians who visit the location so that gives you a lot of peace of mind. I think all of our family members feel the same - that mom is in the right place, and we are comfortable with it.

I highly recommend. I know my mom is safe, content and well taken care of at Belmont. She didn't want to move to AL but has adjusted beautifully. She considers Belmont her home and tells me often she likes where she lives and is happy.

Beautiful place. I really liked it. The distance was great. We needed special equipment, in which they did not have, Overall, I was impressed with the intake session.

They have a new chef. They have outings for the residents. The staff is great and they communicate well, and send out regular emails. It's a more modern building and updated facility.

If you are looking for a community, you can feel comfortable in placing your loved one here. The cheerfulness and compassion of the staff stand out to me, along with the way the family is treated. The communication with the staff is good. There are three meals a day served in the dining and there are options for the residents to choose from.

It is a good and safe place to leave your love ones.

We've had an excellent experience. The staff is very accommodating. And their Circle of Friends program is great for someone with early stage memory issues but not yet ready for full memory care.

Belmont Village Glenview is very caring and very responsive to questions or needs. They are responsive to any problems you may have, and they really seem to care about their residents. I'm there almost everyday, so there's no need for them to call me; but they do send out monthly newsletters regarding activities for the different groups. They mention birthdays and others general information in that announcement as well. Overall I would recommend Belmont Village to others.

This was a good community. it was too big for my loved one, and more expensive that we wanted to spend.

Out of all of the facilities that we toured, Belmont Village was by far the nicest. My husband was ready to go home and pack our things and sell the house to move here. It was an absolutely gorgeous facility. The memory care we just felt was not the best fit for my loved one and it was pretty expensive.

I toured Belmont Village Memphis and it was a great tour and first impression. The staff were amazing; the Director of Nursing toured us around and she did a good job. Belmont was in our top 2 choices and the only reason we picked another community was because of the cost, which fit our family's budget better. The community we chose was also closer to our family.

Although we got mixed signals about whether our loved one could take their own meds or needed them distributed we are so glad they could take us in on such short notice and that sense informs all answered. It is a friendly place.

Epilogue - After writing my positive review for Belmont Village West Lake Hills in Austin, I’m sad to share that my mom passed away on April 21, 2022 from a heart valve failure with a surgery option not deemed survivable. I was able to fly back from Vienna to be with her the last couple of hours in the hospital before she died but my grief and guilt for not spending more time with her the last couple of years was immense. My daughter shared that staff members from Belmont had visited her that last day. We held a small memorial a few days later and 6 of the staff came to our house to share stories about Bev, including how she flirted with the cute EMT who took her to the hospital on her last day. We laughed and celebrated a beautiful woman as the Belmont family helped ease my guilt and made me understand what a rich life my mother had at Belmont Village. There is family and then there is inner, inner circle family. Thank you Belmont Village, West Lake Texas.