Belmont Village

This was the first time I have looked into assisted living facilities and I reviewed five different ones. Belmont Village Aliso Viejo is very organized and the staff is very friendly and helpful. The dining facilities offer very good food and they have quite a variety other services such as med management are well structured. I’m very happy with the facility so far.

[name removed] and staff have taking great care of Uncle [name removed] and he tells me that I could not have picked a better place for him.

The facility is clean. The staff are very friendly and kind. The food is good. They have lots of entertainment.

*When you walk through our front doors, you're greeted by a pleasant & helpful concierge, everything you see is clean & you smell flowers & delicious scents from our kitchen *Management staff is always responsive & helpful *Nursing staff is excellent, & the attending staff are all always smiling, considerate, capable, helpful & attentive to our needs *There are, at times, shortages of attending staff, but the residents are always well taken care of *Activities are available, but need more options *Transportation services are available as needed *It's wonderful to have Independent Living, Assisted Living, & Memory Care ALL in the SAME building! We lived together until Memory Care became necessary *The Memory Care Team treated us as family & treated my husband with utmost care & compassion. They mourned my husband's death when his time came *Since his passing, the love & care I've received continue to assure my son & I that I'll never be alone & that Belmont Village was our best choice!

Staff is very attentive and friendly. They have made my dad feel welcomed and at home. Beautiful, clean facility that decorates for all the holidays. My dad enjoys the activities and entertainment on a daily basis.

What we like the most about Belmont Village is just the overall experience in general, as well as the cleanliness the friendliness of the staff, the care services, meals and dining, activities and the value for cost. Yes, we would recommend this community to other families.

The staff in general helpful and professional and kind. We chose Belmont over others places because the staff connected well with my brother and I immediately.

I'd love a weekly or bi-weekly update on my mother, but I would absolutely recommend the Belmont Village San Jose to other families based on the experience we have had.

Starting with my tours, and throughout the move in process and getting my mom settled in, we have had nothing but support from the staff at Belmont. I made the decision to move my mom here because they do not have a one size fits all approach to Memory Care. They offered more options and flexibility than any other facility that I toured. I moved my mom from another facility, and within a matter of days, I got to know more staff than I had in months in the place I had moved her from. It is very apparent that the staff is trained in managing the memory care population and even the non-patient facing support staff know all of the residents and are very friendly and helpful. I have had to use some third-party support due to my mom's hospitalization since she has been there, and that was very well orchestrated as well. This place has a highly positive, homey atmosphere, and the residents are kept engaged with a lot of activities. I am very satisfied with the choice that I made!

Friendly, they ask if you need help with a smile and then try to resolve the concern. They know their clients by name and greet them with a caring demeanor.

I love that everyone is so friendly and love my dad. All the staff at Belmont are friendly, kind and supportive. Yes, I would recommend this community to other families and I have recommended this community to other families.

I absolutely have to give it a 5 in each category. No matter when I was there, the place was spotless. Many employees there for many years. Very outgoing staff. Very good staff to patient ratio. Amazing admin staff ([name removed]). Wide variety of food.

For my parents, the transition from Senior Living to adding assistance, as needed, was seamless. Consequently, they are 'technically' Assisted Living now, little over a year after arriving. but it was never an issue. It was more like the Belmont offered to help them out here and there with this or that! Yes, happy to help. Belmont does an amazing job of building community, too. I stopped by at 4:00 to grab some tax documents this week, and bonus! I was able to enjoy a Happy Hour in the Belmont Bistro w my parents and their friends! Most importantly, we would not have found Belmont w/o your team!

love the place. took awhile to get medication management sorted kaiser makes it difficult), billing not accurate at this point but will get resolved...wish they included ingredients on menu, allergy handling could be improved. I love that so much is offered even though my parents are not taking advantage of the. at the moment. the value seems good, but I think some of the addons are on the high side. yes, I would recommend this community to other families

Mom and dad are doing great there. It's a great facility. I would recommend

Belmont Village Green Hills is a very friendly place! The staff are very interesting in making everything pleasant for all of the residents. The food is great! A broader variety on the menu would be welcomed.

I would give Belmont Village LP a rating of 5 ( best) in every category. No place is perfect; but we have been very pleased with the experience we have had the last 2.5 years. Belmont Village is especially good at engaging its residents in a variety of ways , through activities that meet them where they are. My mom is in the memory floor and the interaction and programming is outstanding. No one is isolated. The quality of care and concern for their residents is clear.

I really liked it. We picked them because they had a 30 day trial period. If you didn't like it didn't sign a lease.

At Belmont Village :There seems to be a lot of turnover with the administrative staff, but the caregiving staff stay for the long-haul, which ultimately I feel is more important because they develop the rapport and important psychosocial engagement that determines whether quality of life is good or bad at the end of the day. The activities are super engaging and consistent and the facility is small enough that there seems to be a good ratio of caregivers to residence. If your loved one is in the supportive living program there, I would highly recommend getting the alert button/pendant used to call for a Pal when support is needed. It's a good safety measure and there is a good response time. [name removed], [name removed]and [name removed]were the caregivers, or Pals, that my aunt worked with most often and they were truly wonderful and authentically kind people. I would recommend actively advocating and visiting with your loved ones there. Like any Senior Care residential space or skilled nursing facility, the more involved or present you are the better idea you have your loved ones' needs and the more likely you'll see an alignment between identifying their needs, and their needs being met. Also, at Belmont Village, for comprehensive continence support, ADL support and medication management she was paying around $[fee removed] monthly out of pocket for her unit. This was excellent and beautiful, and she was able to have her cat as long as a family member came and took care of it and scooped the litter. However, she blew through funds pretty quickly at that rate and ended up, outliving her money, which forced us to move her to another facility. The administrative staff was willing to help her downsize to a smaller unit which had less devastating rent, but even so it was quite expensive. However, she did receive excellent care...

My mother passed away about a year ago. We loved Belmont Village Thousand Oaks!!! They were absolutely amazing! The program they offer for Dementia patients was really fun and helpful with memory issues. My mother was a teacher in her working days. She was really impressed with the curriculum. At first we were told Belmont prices were really high. When we went, we found out they have a flat rate which covers everything unless you need depends for incontinence. Those would get charged separately. We didn't need those. My mother's vision was really bad and she ended up feeing safer in a wheelchair since she couldn't see where she was going. They helped her shower, came and got her for classes, I could go on and on. They went on outings to get ice cream, drives along the coast...all included. We were at [facility removed] where they kept charging more and more without telling us why or what the charges were for. Belmont was true to their word. One flat rate for everything. Boy was it worth it!!! Privately owned. The effort they put in to understanding the level of cognitive level of each resident was impressive. We sat through the first test with my mother. She actually improved with time. She was placed in a group of people with similar cognitive levels. They were always together which helped keeping things consistent. This program was amazing! As the family of a resident, we were always invited to join in with their activities. My brother, sister in-law, my husband, and I all agreed that when we need to move to a place for help...Belmont would be our first choice!