Avista Senior Living

Very friendly, helpful, nice and loving people that help my mom. The food is terrific, they have a chef on staff. I could not be happier. Thank you!

I cannot say enough good things about the staff at this community, they have been very attentive to my loved ones needs and have made sure she feels safe and comfortable in her new living environment. The housekeeping also has done an excellent job at making sure his room was well maintained and kept clean.

Very nice place. We feel good knowing that our loved one is getting the care, and attention she needs.

I am so appreciative to find such safe & compassionate care for my mom. Even with tough challenges, the staff have been supportive and creative in finding just the right personalized assistance for her. I am also grateful for the upbeat, clean facility and activities offered!

My parents definitely made the right move to Heron Place. The staff are nice, pleasant and attentive to the residents. The food is good and there is quit a variety. They offer a wide variety of activities and live entertainment. A relative that performs professionally came to visit and the staff were very accommodating, they allowed him to perform for the residents.

My aunt is doing well at this community, she likes it very much. The community is very clean and nice and neat. The staff is wonderful, she really enjoys the staff. She is trying many activities. The food is okay, it is a well balanced meals for a senior. She has even made some new friends. It has been a pleasant experience and I would recommend it.

My mother is doing well at this community and I am pleased. They are caring for her very well. I do not live in the same state, they have really given me a peace of mind knowing she is safe. The community looks great, they keep everything very clean. The staff has been good, the commutation could be a little better. She is trying some new activities. The food is fine, its not 5 stars restaurant, but it is nice. Out of all the places I looked at, this was one of the best.

My Grandmother was living alone at home, and it seemed every time I visited she was more and more depressed and doing less of her daily routine. She started living out of her recliner. TV and her microwave were her best friend. She recently moved in to Franklin Place and the change is night and day. She is social and loves going to all the activities, loves the food, and has made new friends who help her stay active. The staff has been so helpful in making sure there was no awkwardness for my Grandmother. They really took the time to work with her to make her feel special, and helped her reclaim the outgoing attitude she had. I'm truly grateful for everything they do!

My mother has lived at Avista for 2 1/2 years and we've had nothing but positive experiences with the staff. Because I work down the street, I stop in one to two times a day. Everyone I've met who works there has a smile and takes the time for the residents. Obviously, it's an older facility, but they regularly are improving the property. Anytime there has been a problem with my mom's unit, if it's not repaired the same day, it's always within a reasonable amount of time. I feel like this was a wonderful fit for my mom. The staff makes the facility a pleasurable place to live.

This facility is fantastic. The staff is very attentive, kind and caring. Jessica [removed] when way above and beyond to help a friend, who is living there, get a VA benefit. If it hadn't been for her, this would never have happened. She has been a godsend. My friend loves living there and is continually raving about the staff. Thank you Powell Place for taking such good care of my friend and giving me peace of mind.

My Goodness! What negative comments. My parents lived at Avista for 2 years. I have had the privilege of meeting the entire staff and most of the residents. The residents are happy, the care is very good. The management team is mindful of the residents' needs, and I found them to be most helpful when my parents were in the hospital. The executive director and a number of the staff members went to the hospital to visit them. I'd like to say: "So, stop your grumbling." Isn't it a shame that so many people have such negative things to say but the ones who are pleased with what they receive are so very quiet!

So far, things are going well at Heron Place. The staff is courteous and compassionate and the facility is always clean and seems well managed. The residents here seem happy and well taken care of.

Nice smaller facility which allows for staff to know your loved one and personalize care to address their needs. Very friendly and caring staff as evidenced by their interactions with residents....even when they don't know someone is watching or listening.

It works for my mom who suffers from dementia. She struggles to remember daily things and can get quite angry and agitated but they do a good job of managing her.

My father recently passed away after living at Syringa Place for a year or so. I am an LPN in an assisted living facility in Seattle where I have worked for 10 years. I can say that my father received really good care and they staff went out of their way to make him happy. He was fiercely independent and was treated with the respect and dignity he deserved. I would visit and stay in the same room with my dad for days at a time and we were both taken care of well. When my father passed away, everyone from the administrator, the maintenance person, nursing staff and dietary department went above and beyond to accommodate my family. Some of the highlights that made my dad's life special by the staff was a great birthday bash for him that many of my family attended and enjoyed. When my dad noticed his hair was falling out, even the beautician got involved by giving dad special treatments for his hair. A western day was held and my dad's special saddle was displayed and he felt so honored. My family was grateful for all of the good care my father received at Syringa Place. Thank you all so much!!!!!

Windriver Place really is in a nice neighborhood of houses. Near a main street so easy to get to even in bad weather. The facility access is great for wheeled devices like walkers. The staff are heroic in the care they give. Everyone there has been kind, helpful and tolerant of my mother's dementia-based antics. There is a lovely covered and open patio in the interior and plenty of outdoor seating. They strongly encourage family visits by hosting everybody for events like Grandparent's Day. Each room has big windows to let in the sunshine. Staff including administrators are helpful and they work hard to keep everybody comfortable and happy. There's a cozy fireplace in the living room area, a busy craft room, and a TV room, too.

The care my mother receives has been wonderful. She is well cared for by a loving staff. She has had some health issues and the care givers have always contacted her doctor and her family when they arise. They were short staffed for a short time, but the care was still there. My Mom is happy and she considers this her home. We wouldn't even consider moving her elsewhere.

My mother is very happy with Syringa Place. She is pleased with the care she receives, likes the food and enjoys all the activities offered. Once a month is a themed family night and we enjoy this very much. There is a full service beauty shop on site and my mother takes full advantage of it on a weekly basis. She said it makes her feel good. The caregivers are friendly and the administration staff has been a true blessing. They have gone above and beyond to see that my mother's move to Syringa Place was pleasant and positive. To sum this up, moving my mother to Syringa Place has been one of the best decisions I have made for her.

The most important part of where we live is the people that are involved. My experience with Windriver Place has been genuinely positive and professional, caring and personal. My dad was not at all happy with the idea of moving into an assisted living facility and made no effort to hide his thoughts or feelings. The transition was difficult for him and I, especially the first couple of weeks, but everyone involved with him at Windriver is so encouraging and willing to help in any way they can. We're about six weeks in now and Dad's attitude has mellowed some as he has adjusted to his new surroundings and the other folks that are a part of his new world. I'm very grateful to the staff for their patience, encouragement and willing attitudes for helping us navigate these times.

Overall we have been pleased with Avista Sr Living. We were able to get into a perfect room for Mom when we needed it, with just enough time to personalize it before her admittance. Ranking not a 5 mostly due to some key transitions that has been occurring over the summer and Mom has been there about 4 months. They were just getting a new Director and lots of new things were on the radar: upgrades to outdoor spaces (much needed), hiring of new/additional staff to meet the needs so training and scheduling changes, new kitchen remodel which was handled well but resulted in different meals and more use of disposal plates etc. They have managed her health needs and re-admittance and transportation after hospital stays. Mom is a very structured person on schedules - her biggest complaint is not 100% same schedule for pills and assistance for dressing. Staffing changes were an earlier contribution, but still there are slack times that can vary morning schedules by as much as 3 hours. Overall the staff is very friendly and caring. They are sweet to help, when asked. The facility is clean and well maintained. There are plenty of variety in activities and the residence are happy and interactive.