Avamere

The experience has been good so far since moving in although there are a few areas to improve. They have activities but not enough. My father-in-law has his own phone line but the front desk has one line and either it is busy or no one answers. However, the community is kept clean at all times and the staff are friendly and it is easy to interact with them.

We took a visit to this community and I was able to see everything that is offered. The tour guide was a nice lady. She was very helpful and informative. She showed us a 2 bedroom apartment and my in-laws did not like how small it was. They needed more space and this was the main reason for not choosing.

This community was going through a lot of changes when we first moved in. They now a new director and she is amazing. She is making a lot of improvements to the community. My mother in law has a little cottage all to herself. They come and clean her cottage once or twice every two weeks. The staff is awesome, but the severing staff needs to be more organized. I'am happy with this community, and I like the changes they are making.

We are very happy here. We have no complaints at all. The place is very clean. The food is OK. But the staff is very friendly. I love that we have housekeeping every Friday. I have permission to hang a personal flag. The grounds are kept up really nice. I have met some of my neighbors and that has been wonderful as well.

The community is clean and the staff are friendly. My mom is having a hard time settling into Brookdale Rio Rancho. She has a food allergy so at this time she says the food is bland but the staff are working on improving this for her. They are currently going through some transitions to improve the overall community. The residents seem happy there and I would recommend Brookdale Rio Rancho.

So far everything is going pretty well for me at this community. They treat me very nice and they are very helpful when I need some help. The community looks nice and pretty clean. It isn't perfect, but it is a nice community. There are activities through out the week. I do like the meals, they have a good cook. Everyone has been very welcoming and nice.

looked at this place on 3/29/ 2016. the staff is very friendly. The rooms seem a little small. I guess that would be good in certain situations. I am going back with my sister next week

Brookdale Rio Rancho is a good operation. My brother is doing fine there. He says the food is okay.

We chose Brookdale Rio Rancho as it met all of our needs. It is a bright and comfortable facility with wonderfully compassionate staff in the Memory Care unit. The staff all know the residents. From the maintenance crew to the aides to the nurses, everyone was welcoming, helpful, accommodating to Pat’s needs, and just nice. They have 24/7 nurse staffing so can accommodate Pat’s needs. He is on a waiting list for a private room but his shared room is arranged in a way that both residents have some privacy. The shared rooms were unique to another facility we saw and it made a nice blend of privacy with allowing for interaction as desired.

They could improve the food a bit, but the service is really good. By service, I mean the CNA Helpers are great and really helpful.

I rated activities as 3 stars, only because my mother was there only on 2 occasions for short respite times and did not participate. The facility is beautiful and the staff was wonderful and attentive to Mom's needs. The food was good, with a well thought out menu.\r\n\r\nThis is the only facility that we could find that would take short stays. All others that we found had a minimum of 7 days.I would recommend GPALF to anyone who is looking for a place for their loved one.

I think there was a lot of miscommunication the second time my loved one was there, just between the CNAs and the whole nursing staff. When you give them instructions, they should write it down so the different shifts would know what to do.

The marketing director was just wonderful. She was very easy to talk to and get along with and accommodating and everything, so that was my introduction to Brookdale. She made it very pleasing, and I am still pleased with it to this day.

Things are really good at Emeritus at Sandia Springs. I would give it a 4 star rating. Overall it was a good facility.

The facility and the people at Mountain Ridge are all very nice. There have been a few instances where they have overlooked a few details of certain things that I would like to have done that we are paying for, but they are fairly minor details. Overall they have been very good.

Mom is happy there. The facility is beautiful and well-maintained. There are a lot of activities throughout the day. The price is more than I had hoped, but they do a good job of taking care of Mom.

The Pearl at Kruse Way is a very nice place, overall! The facility itself is well kept and clean, and the staff all seem very friendly and professional! I do wish they were a bit more proactive when it comes to keeping family members appraised of their loved ones status and daily routine, I feel kind of in the dark about what my loved ones day to day routine is.

They have been very helpful offering assistance when moving in, Staff is caring with grooming. Resident gets choices of meals and offers variety of food to choose. General peace of mind and all around both value and care are good.

We met with Danette Nidiffer on Wednesday 1/14. Common areas and rooms were nice. Activity area had a large group participating in the weekly craft.

My relative lives has lived in this community for less than six months. They are in process of merging with another large senior care company and I believe the change will be welcome and beneficial. We have been pleased with the care and facilities for the most part. At times, you have to work hard to connect with the various directors for care concerns, etc., but it is not impossible to reach them. You just have to keep trying! The food is pretty good and they are always looking for ways to improve, it seems. The care staff are extremely cordial and helpful especially during the week. The weekend staff is more limited in number, but they seem to do a good job with the residents as well. So far, we are not over-the-moon happy, but happy enough to stay and work towards an even better care community!