Avalon Memory Care

Staff was friendly and respectful.Shortage of staff and cleanliness could use improvement. Response time to call button was about 30 minutes.

The cleanliness was not necessarily in the bedroom but in the activities rooms. Some of the staff members were really nice. When I went to move him to [community name removed] I could not get anybody to help me do anything .

I like the setup - individual buildings with only 20 patients per bldg. If I have an issue, I can go to the office in mom's bldg to discuss and get it taken care of. I would recommend to a friend but I think it's really important to stay involved and address problems as they come up. Be kind to everyone and let them know you appreciate them and thank them for taking care of your loved one.

The staff were warm and caring. They kept the residents clean, the floors clean and it never had a foul odor. They were very good at communicating. The food was wonderful and the floor plan allowed the residents to see and smell the food cooking. I would highly recommend Avalon. Because of its size, I felt that my father-in-law received exceptional care.

I would recommend. It's been a Good experience with Avalon. We connected well with the staff and like the small size of the facility.

On my visit it was very clean. I didn't see a lot of residents out in the common area. The administrator made me at ease with their plan and she sounded well versed. It was also within my budget.The staff is better qualified and equipped to take care of my loved one than I am, so, I think there is value in that. If housekeeping and maintenance were more attuned, they'd be almost perfect.

My loved one was previously a resident at Avalon Memory Care Tuckerton. Overall, things were good for her while she was at this facility. I would recommend Avalon Memory Care Tuckerton to others.

I picked Avalon because of the cost. I would say Avalon Irving has nice caregivers and take good care of my mom at the stage she is in. They don't have a lot of activities daily, but my mom couldn't participate in those anyway. Residents that still have their mind like the caregivers which makes me feel better.

I would pass along to others.Very helpful and worth the call. We picked this community because it was recommended by a friend.

We toured Avalon Memory Care Fort Worth when searching for a Memory Care facility for our loved one. Our tour guide was pleasant to talk with and very helpful. The facility was nice. The friendliness and cleanliness were good.

We toured Avalon Memory Care Keller when searching for a Memory Care facility for our loved one. This facility was good, we had a good tour. Our tour guide was very helpful and pleasant to talk with.

It's a nice facility. The salesperson we worked with is great. The staff sometimes seems distant and not as friendly as I hope for. Still glad we picked this place, It's just not perfect. I would recommend to others.

I toured Avalon Memory Care and it was like a family environment. The techs there did everything just like family would do. They took care of the residents, they cooked, did laundry. They did everything needed and someone had eyes on everybody all the time. There was a really large living area, kitchen and dining area. I did not like the fact that they combined the residents laundry when they washed their clothes. The other concern I had was there were only three working at a time. I'm not sure what they would have done if the three of them got sick at once.

We chose Avalon Memory Care because of the resident to staff ratio that they have. This particular facility atmosphere is very different than some of the other places. For those who need the more intense care, this would be a good place. I would recommend this facility to others looking for memory care and already have.

I've looked at a dozen other community's and I felt like Avalon Memory Care was the choice best. The manager was very intuitive and communicates very well.

I toured Avalon Memory care and it was a good experience. We chose another community because of its location and costs; also everything is included there, which was a very big plus.

I had a virtual tour at Avalon Memory care, and they really impressed me. It was just was a little further out of our location range for ease of visiting our loved one.

The meals and dining service is consistent, and the day to day staff is great but the night time staff is where they fall short in regards to overall quality of care. We feel they are not as attentive as they should be - when our loved one falls we do not receive a phone call so they could improve on their consistency with the care services.

This is a nice and clean community. I would recommend you stay active and be the advocate for your loved one's care, as the community doesn't provide or have an advocate for your loved one. The staff are great and quick to communicate with the family with answers to our questions or concerns. Transfers, medication management, hygiene, and bathing assistance are all types of care the community is able to provide my loved one. There are not really any activities for the memory care residents, and it is not on a consistent basis when offered. My loved one is bored since the activities are not consistent. There is a home cooked meal provided to the residents three times a day. My loved one seems to be happy with the food. Care, the apartment, utilities, laundry, housekeeping, and changing of linens are included in the monthly rate.

Overall it has been excellent care they have been able to provide my loved one. There is a downfall in the lack of activities that are engaging for the residents. Bathing, dressing, medication management, hygiene, and assisting with feeding is some care the community is able to provide for my loved ones. The staff are very responsive to questions or concerns that I may have and this includes on the weekend from management. The food is good tasting. Day in the history sheet, guest speakers, and watching tv are some of the activities available.