Atria

Mom has been a resident for almost 4 years and she has been extremely happy w/ the staff and has been able to make several friends. Not an easy job for these staff members but they always have a smile.

My new life in Atria has changed my life All together. I expected to go through a very difficult time as this is my first time in senior living. However, the residents and the team of this community, made me feel very much at home and it did help me a lot in adjusting into my new life.

Everyone has been great. Mom loves it there. We've had a few issues with ordering meals and getting something else, but nothing major. We were surprised that her rate will be going up in January even though she moved in the end of August. Seems like there should be some kind of adjustment.

Let me first tell you that my Mom passed away on [date removed]. We could not have picked a better place for her final days. I would give them a 5 across the board. The staff went out of their way to make my mom comfortable and feel like part of the family. Everything about the facility was amazing. My mom did not want to be alone and the staff went out if their way to make her comfortable and part of the family. They had a special spot by the receptionist area for my Mom to sit so she could see what was going on and keep her occupied. The receptionist [name removed] is exceptional and let my help her and kept Mom involved. This all occurred even though Mom could hardly hear and was in an electric chair. I would HIGHLY recommend Atria Collwood for every category from [name removed] the director to [name removed] the head of the staff. All the people there are caring and make the resident feel at home.

A lack of complete information at the "getgo". Eg charges for additional help, info on bus transport, replacing meds, etc. I would like to see more encouragement for those who do not participate in activities

Happy to call home. [name removed] the cat and I are happy here. I love the music.

Hard working/friendly staff. Very clean, well kept property.

Friendly neighbors and staff, good food, love the activities -especially horse racing. Family friendly.

Nice, top of the board staff. Good burgers. Great outdoor space.

Well managed, staff does well, well kept, clean, good food. Friendly staff and neighbors.

My grandmother moved back to Atria Willow Park in the past 6 months. She loves the community there with other residents, the social interractions, and the wide open first floor, and has even found a boyfriend. I would recommend WIllow Park to anyone seeking to find a place for their loved one.

Excellent Service. The staff truly cares for you. For instance, during Veteran’s day, I had to leave the celebration for a doctor’s appointment and it turns out they gave away gifts for the veterans and I was not there. However, one of the med techs, [name removed], without orders from anyone, thought of me and asked for my gift as a veteran and she personally brought it up my room. Truly great service. I never have to ask anything twice, everything is done right away. No one refuses to help and everyone is outstanding. I am grateful to be here among friendly and great people.

I would recommend the community to others for their loved ones. The staff communication with the family about issues (i.e. COVID-19) within Atria Kinghaven have been excellent.

I had the pleasure of touring recently, was very impressed with who toured us and everyone we came in contact with seemed very happy. The community is older but don’t let that stop you from placing your loved one here, they truly care… it’s not always about the bells and whistles.

How to find a place quickly from my mother. Needed assisted living, but dealing with the staff was told she would probably be a better fit for the EL. Met with the staff there, and was very much at ease. Feel like it will be a good place for my parent and down the road she will be happy and it is a weight lifted off of our shoulders, trying to find someplace where she would be comfortable and thrive.

The facility is a high class service oriented happy place. The staff is very attentive, very easy to transition my loved one to this community. Overall the community is just a friendly, caring and professional place.

Moving into an AtriaWG apartment, one year and a half ago, from a small home in Willow Glen, was a big life style change. With the help of A Place for Mom, I had been casually looking at various senior communities in the San Jose area. I was most impressed the first time I visited and have been glad that I made this choice ever since. All the staff, the sales director , the maintenance men, the Enhance Life committee, the cleaning ladies and the dining room people are very kind, considerate, friendly, helpful., and they work hard. There are many activities to choose from each day from 9:00 AM to 6:00 PM. There are lectures, exercise groups, musical entertainment, crafts and games. The Atria van provides transportation to the grocery store, banks, shopping centers, museums, parks, the coastal towns, and medical visits. There are festive celebrations on most holidays . Three meals a day are served in the dining room. I am quite satisfied with my decision to live at Atria

My mom loves Atria Hacienda! She didn't want to leave home but now wishes she would have done it sooner. The staff is very friendly and the food is outstanding. We highly recommend this community.

My Dad was a resident in memory care and was sidelined for a while in rehab. He was ready to return to Atria and at the last minute it was determined that he couldn’t return. [name removed] and her team jumped through hoops and had a quaint studio apartment prepared for him in 2 days. I can’t thank them enough for their efforts and hard work. ??

Overall we are very happy with the care that she is receiving. The facility is very clean and well furnished. The staff is courteous, respectful, and friendly. Unfortunately her breakfast is periodically cold when served.