Atria

I am a resident of Atria West 86th and have been living in this community for 8 months now. I made the right choice to move here from London to be near my family. I consider myself very social and made many friends here. I like the in-house activities particularly the entertainments. I find myself busy which keeps me active. Overall, I am happy here.

I am a new resident and has been living at Atria West 86th for 2 weeks now. So far, the staff are incredibly sweet and attentive. I am impress with my apartment and most importantly the care that I receive. There are plenty of activities to do in-house as well as outings. My schedule has been busy in a great positive way. Overall, I could see myself living in this community for as long as possible.

I toured Atria Park of Glen Ellyn and it was very good. I liked them and we would have probably gone there, but when they came in to evaluate her they said they wouldn't be able to handle her. She was too advanced for their level of care.

I toured Atria Briarcliff Manor and they were good, the girl did a nice job. It was just a difference in the residents at the community we chose. As I was walking through [community name removed], the residents stopped us in the hall to say, "Hi, are you coming here? We love it here." I did not get that at Atria. That, along with [name removed], who was the outstanding director we spoke with at the beginning from the other community, there was no hesitation. I knew this is where we needed to be, as opposed to Atria. When you're paying this amount of money, they're all beautiful. Atria was beautiful and it was clean, the girl was nice - but it's the people who made the difference. The girl who took me around here was wonderful. We chose another community because it was a step up, not as far as looks, it was just the people!

It was a further distance, more expensive, the rooms were very different, and smaller.

I toured this facility and it was nice! We were looking for a memory care only facility, so it didn't work for our needs. But seemed like a great place!

I have visited several independent senior living establishments. This is best because it is primarily independent living with many useful and stimulating programs.

What we really like about Atria Crossroads Place is the size of the community and just the feeling you get right when you walk in - it is very inviting and just has that homey feeling to it. Right now the activities are just okay, but they just hired on a new activities director so hopefully they get better. Based on the experience so far we would recommend this community to other families.

What we really like about the Atria Tamalpais community are the staff, they are so friendly and competent and the grounds are very pretty.

This was a nice community. The layout of the one bedroom wasn't as large for a resident with a walker, and this was a concern for me.

Atria Kinghaven was a very lovely and beautiful place while we visited on tour. Everything was kept clean and fresh. Everyone was very helpful, kind and outgoing seemed to really care. Biggest concern was cost over the others on our list.

They sell it as a extravagant cruise ship and it has not been on that level yet. The price they gave us was only good for the end of the year not 12 months. They have been promising that the pool would be working before my loved one moved in but has not been fixed and it's been about 6 months. They need more staff and more activities. The food has been up and down as far as quality and sometimes the food is bland. Sometimes the chicken is not cooked all the way so now my love done is afraid to get chicken. Sometimes it takes the staff a little long to get to some things or they will leave things inside of the unit too long.

I think Atria Woodbriar is a beautiful place. The people that live there seem to be very nice. There's also a lot of good food choices.

The Atria Merrimack Place is a very clean community with very friendly staff - but they could work on improving their communication. However we do think the issue with communication has to do with current problems and post covid which those things are out of their control so they are trying their best.

One point we saw roaches on signing in. It's been a time to time problem. Also we were told by [name removed] the maintenance man that he would install a shelf in kitchen for better storage. that was in March and shelf still not installed.

Our tour at Atria Southpoint Walk was very good, and we enjoyed it. Unfortunately our loved one was denied admission because they felt she required too much care. They couldn't handle incontinence or mobility issues, so it seemed their version of assisted living was simply an apartment for an elderly person at a very high rate.

We toured with Atria Park of Sierra Pointe and all of the staff were very nice and welcoming. My loved one was moving from out of state and I just felt that this facility was going to be too big and overwhelming. When I came to tour I did not see a whole lot of activities going on either and I wanted my loved one to be social.

My sister was in the memory care unit for about a year. Although she unfortunately was deteriorating slowly [name removed] and his staff never let her feel in any way less than equal to all the other residents. they would always take whatever time necessary to help her. As a family it is a terrible sickness to see your loved one go through but knowing she was in the best hands she could be in with [name removed] and his staff make it less stressful. Thank you [name removed] and ALL your staff.

I think it's the best senior living facility she could be in near me but she has complaints about the available activities and the crowded dining room. She doesn't complain about the quality of the food but I think it is not as good as other places she has lived. The dining room has limited hours so there's not a quiet time to eat there. And the exercise classes are too crowded, they should offer more of them. They only have pool exercise once a week. The apartments are nice and we are able to afford a larger apartment at Grand Oaks than at the other facilities we toured. So, I would tell someone that it's a nice place and I like the staff but it has drawbacks for a physically active resident. And other places have better food. All things considered, though, I think we made the right choice for our budget.

Our family had an in person tour and the experience was pretty good