Atlas Senior Living

I have a family member at this Bickford. She didn't want to move in and leave her home. We were all worried and she seemed depressed but when she moved in she changed. The staff was welcoming and the activities lady took her under her wing and totally changed my family members out look. They have some of the best parties. My family member laughs a lot and this makes me happy. She enjoys the food but would like more of a southern flair to her meals but she calls it home and never wants to leave, she has told us this. Thank Bickford for making her whole again!

We have not heard any complaints from our loved one. The food is adequate for a normal person but for a bigger person might not be enough. The staff is friendly and the community is very clean. The community is on the pricey side but it gives the feeling of a first class hotel. The second floor is the secure memory care unit. When you walk in it is like walking in to a huge beautiful first class hotel lobby. The rooms have their own refrigerators, TVs and bathrooms. It is located in a very good location with access to lots of things. If you can afford it, we would recommend this community.

I did go to about 3 or four other places, did the research, and shared with my brother what I had found for our dad. Bickford of Marietta provided us with the best value for the money. The staff and especially the administration seemed really caring, like they would do what they said they would do. Bickford was bought out about a year ago and the current owners brought in all new administrators, and are in the process of upgrading the staff and facilities. I was really impressed by their chief administrator. Dad seems to be happy and adjusting well at Bickford, which we are happy about.

I toured for my parent. The person giving the tour was very nice and seemed to know her stuff. The receptionist was friendly and professional. I met the activity director and she was very nice and personal. She was envolved with all the other residents and seemed to add sunshine to their day. The common areas needed some better furniture and hallways needed some fresh paint but it was cozy. I was offered something to drink and also saw a serving cart going around with water and juice for all the residents. It's real hot out and I thought this was a good idea. I think it was a nurse who came up and spoke to me but she was friendly and helpful. All in all I liked this place far more then the others I toured today. I am keeping my parent at home for now but will have Bickford on the top of my list.

Very polite, friendly and responsive staff. Lots of daily activities. Nice, new, clean building. Community is not to small but not overwhelmingly big.

Food in memory care disappointing at times when covid, flu, or other issues resulted in simple meals presented in Styrofoam boxes. - Memory Care has low threshold for what care exceeds what they are willing to provide. Some reasonable medicines for alzheimers will not be administered so any behavior issues easily get magnified resulting in resident being kicked out. They provide care only while it is relatively easy. - Caregivers and nurses for the most part are very caring and competent. - Communication with relatives could be better. Sometimes hard to find out what's happening, status, etc. - Facilities are quite good. Much better than several other local memory care facilities.

Although the cleaning staff does a terrible job keeping my mom's apartment clean...so I'd give apartment cleanliness a. They are extremely friendly and show a lot of concern and care for the residents. This is the 5th one my mother has been at and she is definitely the happiest here

First off, we could get a doctor to tell us our father had dementia. Because originally we were looking at assisted living but dad showed all the signs of dementia. So my sister and I thought it would be best if dad was placed in a memory care facility. This was to after having multiple assisted living facilities do their assessment of dad and saying what we had assumed, he needed memory care. The care facility did what they could having nurse as primary caregiver on staff. Dad was only at a facility for 6 weeks before there was an incident. They sent him to the hospital and from there he was placed in a mental hospital. He was in and out of the hospital for 3 months. During that time the hospital finally said he was on the downhill course of dementia. He was finally moved to ICU, then Hospice where he was for 2 days before he died. If he been diagnosed with dementia early and placed on medication things may have gone differently. So my experience with care facilities isn't good. They all want the perfect patient.

Facility is great. Staff is friendly and reactive when you have a problem but very hard to get hold of. I would recommend the community to other families based on the experience so far.

We feel like it's the best place to send someone like my dad. They are kind, professional, caring, understanding and mainly they listen to us when we have some special questions and concerns about my father. They are very supportive.

For the most part the staff is nice. They are always short staffed causing the workers that should be caring for residents to have to do things like work in the dining room. There has been a lot of turnover over the last few months (upper management, finance department and nursing staff).

Staff in the memory care center are nice and caring. Facility is small and a bit outdated but well kept and clean.

My mother was in memory care only for 12 days before she died. The workers were caring and compassionate. They took great care of her. Everyone is friendly and loving and they keep the residents busy with activities.

My mother spent her first 2 months on the memory care side. I did not like the care at all. The only person on that side that I was impressed with was the activities person. She was excellent, friendly and caring. I tried to get my mother out of that side asap. Once on the other side, everything was much better. I would definitely recommend the regular side of the Goldton. They were very accommodating and friendly. All of the staff was very good, but the weekend nurse, [name removed], was exceptional. She was an angel. So kind and caring to the patients. She was also the weekend nurse for the memory care side and I was always relieved when I knew she was there because I knew that she would check to make sure my mother was all right.

We are pretty satisfied with the quality of care that our mother mother is receiving at this time.

They had a friendly staff, the food was pretty good, lots of activities and everyone I spoke with was very friendly and seemed to care. Everyone was very helpful. I had questions about the different levels of care and how that worked and I got a great explanation of how it worked. Also asked about what happens if I needed to move to the memory care and they explained that process as well

Staff is friendly and kind. They take good care of my Dad, helping with dressing, bathing, and other daily tasks. Activities are scheduled daily for anyone to take advantage of. There is a gym and salt water indoor pool. Silver sneakers exercise classes are held several days a week. Food options are offered at the bistro. All Dad's meals are served in dining area just down from his room. Microwave and refrigerator/freezers in room for use making own smacks. Overall Legacy Reserve is a safe place, I am happy with my decision.

The staff is so lovely! We always see the same pleasant faces. The building is CLEAN - and its smells clean. The dining room is cheery and the food is varied and cooked well (albeit maybe not exactly like Grammas). There is a lot of effort to keep residents active. Medical and pharmacy needs are Ssslllooowww... (Although routine care is excellent.) But if you need anything of an urgent nature (UTI) then carry them to urgent care. Otherwise you are at the mercy of labs that take days to run.

The staff is very approachable and my sister is able to get help when she needs it. Room sizes are adequate. Larger than others I've seen. Very modern.

They seem caring and responsive. Yes, I would recommend Madison at Ocoee to other families.