American House Management Services

Very clean and nice caring staff

Overall our experience with American House Dearborn Heights has been a good one, although there are a few areas they could work on. The facility itself is very nice. It's very clean, and has a very bright airy feeling, there are lots of skylights and windows. They offer a lot of great activities and field trips that my loved one enjoys. The staff is friendly for the most part, although I've had some issues with the medical team. My loved one has a few specific care needs and some equipment I had to teach them how to use when she moved in, and my instructions didn't seem to get passed along between shifts. I had to repeat them multiple times to different people over the course of the first few days. My loved one has also had some complaints about the food. Also, the price between the one-bedroom suite and the efficiency was only $100 per month. For the difference in space, I would have expected the efficiency to be lower in price.

We toured this community while looking into care options for a loved one. This seemed like a nice enough place overall, but we found another American House community that was closer to our family and that suited our needs better. This location didn't have quite as many activities, which is something we were really interested in for our loved one.The facility itself also didn't feel quite as bright, although certainly not bad. However, the price here was much better than the other community, which was one advantage it had.

My father is staying at American House Elmwood Senior Living and has had a few complaints about the food. It does not have much taste, according to him. Other than that, things are good. The staff there are all very friendly and they try to get him involved in their activities. Overall we are pleased with the atmosphere and the care that he is getting.

I am happy with this place. My mother has been here for 9-10 years, and they offer a lot of amenities for her. They have both independent and assisted living. I'm not really sure how much it costs, I don't really deal with the finances. Overall I am happy because my mother is happy.

They are doing a great job. Overall I am very happy with them. There are no concerns over how clean it's kept. The staff is friendly. I would recommend them to others.

Overall this is a very nice place. The facility itself is clean and well kept, and the staff are friendly and take great care of the residents. However, my loved one is very active for his age and there just wasn't enough resident involvement here to satisfy him, not many people would show up to the activities they scheduled.

My loved one stayed here for a time, and overall I thought they did a good job. It was a nice looking, clean facility, and the staff were all very friendly and caring. One thing I thought they did very well in particular was their meal service. It was cafeteria style, and the food was always hot and tasty.

We looked into this community when we were checking into respite care options. We didn't end up picking them for respite care but we are considering them as a more permanent move down the line. They weren't the nicest place we saw (still very nice!), but they were a good balance of cost to the care and environment they provide.

We toured this community when we were looking into care options for our loved one. We toured this, as well as another American House community, and they were both very nice! The staff here were all very friendly, and the residents seemed well cared for. The facility itself was older and darker than the other community we looked at, and we didn't like the feel quite as much.

They lived here for a while, unfortunately they didn't offer the activities we were looking for or the services we were eventually in need of. Also after a while the big two bedroom place was more than we needed.

We toured this community when we were looking into care options for our loved one. This was a very nice looking community, and the staff were all very friendly, but I don't think it would have been the best fit for Mom. It was a large complex, and it would have been a bit much for Mom to navigate.

L liked this one as well as Elmwood but Village was by far her favorite

Visited and liked this location, comfortable feel. older but well maintained. Good activities, pricing within our range.

location good

** Very nice place

everyone is quite old and informed. I do not believe we would fit in here. Well, maybe she would, since she is not very active anyway. But I am a little more active.

We toured American House and thought it was a 3.5. We chose another community because American House had more of a nursing home feel.

We really liked the American House Stone Senior Living community. The staff was friendly when we toured and the community was very well-maintained. They did not have a room available that was close enough to the dining room for my mom. Very nice community.

This community did not compare to the community we chose. This is an old grade school that has been remodeled. This is a larger community with old steel doors. This community was more expensive than what we were looking for.