American House Management Services

My loved one stayed here for a time, and overall I thought they did a good job. It was a nice looking, clean facility, and the staff were all very friendly and caring. One thing I thought they did very well in particular was their meal service. It was cafeteria style, and the food was always hot and tasty.

We looked into this community when we were checking into respite care options. We didn't end up picking them for respite care but we are considering them as a more permanent move down the line. They weren't the nicest place we saw (still very nice!), but they were a good balance of cost to the care and environment they provide.

We toured this community when we were looking into care options for our loved one. We toured this, as well as another American House community, and they were both very nice! The staff here were all very friendly, and the residents seemed well cared for. The facility itself was older and darker than the other community we looked at, and we didn't like the feel quite as much.

They lived here for a while, unfortunately they didn't offer the activities we were looking for or the services we were eventually in need of. Also after a while the big two bedroom place was more than we needed.

We toured this community when we were looking into care options for our loved one. This was a very nice looking community, and the staff were all very friendly, but I don't think it would have been the best fit for Mom. It was a large complex, and it would have been a bit much for Mom to navigate.

L liked this one as well as Elmwood but Village was by far her favorite

Visited and liked this location, comfortable feel. older but well maintained. Good activities, pricing within our range.

location good

** Very nice place

everyone is quite old and informed. I do not believe we would fit in here. Well, maybe she would, since she is not very active anyway. But I am a little more active.

We toured American House and thought it was a 3.5. We chose another community because American House had more of a nursing home feel.

We really liked the American House Stone Senior Living community. The staff was friendly when we toured and the community was very well-maintained. They did not have a room available that was close enough to the dining room for my mom. Very nice community.

This community did not compare to the community we chose. This is an old grade school that has been remodeled. This is a larger community with old steel doors. This community was more expensive than what we were looking for.

I really liked this community when visiting. I took my loved on and she was okay with it. We also heard good experiences. We were interested in moving in.

Overall our experience with American House Dearborn Heights has been a good one, although there are a few areas they could work on. The facility itself is very nice. It's very clean, and has a very bright airy feeling, there are lots of skylights and windows. The staff is friendly for the most part, although I've had some issues with the medical team. My loved one has a few specific care needs and some equipment I had to teach them how to use when she moved in, and my instructions didn't seem to get passed along between shifts. I had to repeat them multiple times to different people over the course of the first few days. My loved one has also had some complaints about the food.

They are doing a pretty okay job. The quality of food is something we aren't very thrilled with. The activities are about average. The staff and the cleanliness of the facility is okay. Some improvements could be made, but other than the food, no major complaints.

This American House community seems to be the oldest of the chain in the area. They also seem to be the smallest too. It is not a bad community it is just too small and a little outdated for what we wanted and were looking for.

Positive: Rooms were clean, cafeteria was inviting, residents were friendly, happy and clean. Negative: Office staff rude and condescending. The stench of Marijuana was often present. Med team was and is the worse. Sarcastic when asked questions (we are new to this and had many questions that were dismissed or left with the impression of "just another annoying family". Overall, American House is ok. Priced well for families don't have time to fully investigate.

My father was not there very long. The staff is very friendly. Apartments were a good size, the location was perfect for our family.

The staff were very nice and accommodating. Facility was clean. Therapy staff were nice. Imesha was truly professional and made my mother’s stay more tolerable for me. Having a parent ill and out of their home is very hard. Imesha was extremely kind and the gold standard for nurse case management.