American House

Make sure you understand what each dept does, and what you are looking for from the community. The community is homey and the food is home cooking. I would definitely recommend this community to others

It is extremely clean and they are doing even more cleaning with covid. When you visit with you loved one they take your temperature and you fill out a questionnaire every time. They are being extra careful. The staff is very friendly towards the residents and their families and are very helpful. Given the current circumstances the nursing staff has really stepped up, and are absolutely doing their very best. When it comes to the activities they really do keep out loved one buys. The have great stimulating activities for those in memory care, they can play bingo, do word games and strategy games. Our loved one really enjoys the painting. The setting is beautiful, they always decorate for the holidays. They are starting to open the dining room back up, and the food and table settings look very elegant and they are social distancing the residents.

We have had a good experience with American House. When we went and talked to them we were very comfortable with what we heard, their general manager is very good at what she does. The apartment sizes here are adequate compared to others that we looked into. Overall, I would and have already recommended them .

We think the place is absolutely wonderful we give them 5 stars across the board. They have done a very good job with our loved one. We have been extremely pleased with everything they have done. They are very open and have kept the lines of communication with us whenever there are any issues.

We are "very" pleased with the food and service! We thank you for all your effort and good work! Excellent.

We chose American House Sterling Meadows senior living because of the quick availability that they had and we were in a hurry to get him in somewhere. The apartment sizes are good, they are perfect size for him andw aht he needs. I would recommend to others looking.

We really liked the way the community was set up, and we would recommend Elmcroft of Bartlett community to others.

Our loved ones enjoy this community because they are able to be around people their same age. The rooms there are cozy, and we would recommend American House East to others.

The staff members are very good to our loved one, and American House was probably the least expensive out of the others communities we looked at. The care is still pretty good and we would recommend this community to others.

We chose this community at the time because all of us kids live out of state and we needed peace of mind for our parents and they needed full care. The room sizes here are great, although my dad was in a wheelchair and his did not fit into the bathroom doorway. The facility wheelchairs fit, but his personal one did not fit. It is a very beautiful facility from the inside out. During my tour I could not believe how beautiful it was, it made me feel like I was taking my parents abroad. They had everything here and my parents rarely had to leave. They even had an in house doctor. We had a great experience here and I would definitely recommend to others.

We think the value was worth it for what we got, sometimes they were understaffed but the staff was just amazing. It was clean and once again the staff really cared for the residents there. We would recommend this community to others.

This is a nice place, but the health care part is iffy. The nursing staff doesn't communicate well with the residents and families. This specifically applies to getting things coordinated. I feel that they didn't want to communicate and it made me feel that it wasn't any of our business. Hospice was also in there for my loved one, and they saved me with their great communication.

Before COVID the activities were great, there was four different craft areas and during the day they brought in outside events. Our place now is a two bedroom and we were able to bring the furniture we wanted, it is a perfect fit for me, There are also different variety of rooms structures to choose from.

The community has been wonderful. The time I have spent there the staff is amazing and cheerful. The community has always been clean when we visit. The community was wonderful in working with to get my loved transitioned into this community.

Both my wife and I love this community, the cleanliness of the community is well done. The staff is great, and we think the value is fantastic. We are getting very good care. We do like the activities, however now with COVID it is difficult, but the activities director does a super job. We like this new bean bag game that is on Wednesday, and playing card.

We chose American House because of the affordability, the location, and past experience with relatives being here. The apartment sizes here are spacious. I have eaten here before COVID and the meals were very nice. Now with COVID, they are delivering the meals to the residents and everything is prepackaged. The best part about this community has been the socialization for my mother in law, and for us, they are great at keeping us informed. I would recommend.

this community is a great place to live. normally they get to go out and have lots of activities and they are working hard to continue activities with covid. The staff is very friendly and amazing. I would recommend this community.

I am a diabetic, I need a full diabetic diet, breakfast, lunch, dinner. I do get some sugar free dessert to help! When I was at home my readings work good. I have been fighting this for a full year since I now live here my readings were 150 to 200. Some of it is because a lot of stress, trying to do better! Thank you!

I feel safe here. Staff is friendly and helpful. The meals are very good, balanced and varied. Pleasant surroundings and clean. I am very happy here and enjoying pampering very much. Everyone goes out of their way to accommodate us.

The people here are very nice. The med team, the housekeeping, the dining room. The staff is great also. And also [names removed] are great also.