American House

We've had our doubts the past few month's and have been weighing options for our Aunt. These uncertain times have been difficult to say the least. In the past three week's when we call we are able to reach the new Director's and get our concerns addressed. [name removed] follows up just like she tells you she will and [name removed] (I can't pronounce/spell her last name) is straight forward and doesn't try to "fluff" things. It would be nice to reach the staff during evening hours, but noone ever answers the phone. This is a "hot" point for me. It looks as though there are positive changes occurring, for this we are very thankful and will be patient. We miss the pre-COVID times, but for now we have to put our faith in those taking care of our Aunt. Thank you.

We toured this community for a family member who needed possible memory care help. They were not allowed to in person tours so the Sales Director, [name removed] was wonderful. She took the time to Facetime tour with me and several members of our family. It felt like they were a big family and everyone stopped to talk with us during the facetime tour. We were not able to move to the memory care because of insurance/finances but I would and have given my friends the number if they want a community that cares.

Mondays and Fridays we go to different shopping centers. Tuesday, Wednesday, and Thursday reserved for doctor appointments and the community provides transportation. You will not find an unhappy person. Everyone is comfortable, happy and feeling safe. Every afternoon they provide a movie for us in the movie room. The staff comes around three to four times a week with goodies. They have a very caring staff.

When visiting this community I was very impressed with the cleanliness and how well the staff worked with the COVID-19 situation. Also the building was very well taken care of. The executive staff was very friendly and very positive and upbeat. The food was excellent and the activities looked very fun. I hope when I'm old I can live in a place like this.

Very nice place. Love the people. So helpful.

Everything is great. They do a really good job here.

It was before COVID but it was beautiful. Friendly staff, friendly residents.

[name removed] and I feel well cared for and comfortable here. The food and service are very good!

My dad has lived at the Park Place facility for almost two years. He has enjoyed the amenities and made a lot of new friends. The staff is friendly, helpful and the facility is always clean and welcoming. My wife and I just recently moved my mother-in-law out of a different independent living center to Park Place, and she loves it as well. We worked with [name removed], the Community Relations Director, who helped us secure an apartment for her and provided us with the guidance on how to make the moving process extremely easy. We will recommend this facility and the staff without hesitation. Keep up the good work!!

Been here 5 years. Love it

Very happy living here. Staff always kind and courteous. Meals are good too. I feel very safe here.

This is my home now since [date removed]. We needed to go to plan B. You did what was best for us. Thank you, the service here for us has been great. Food too!

Kudos to the great staff who have taken on many duties due to the virus. Careful steps have been taken to keep us safe. The facility is very clean and cheerful. Hard to leave my home, but glad I came here. Everyone is eager to get back to normal though.

I feel that the staff here has done their very best to keep us safe and well fed as they could over these months that we have been inside. I am happy I came here to live.

I have lived at Cedarlake 3 months. Granddaughter lives in Plainfield.

Excellent place to live.

My wife and I find living here a very relaxing life style. We are in our early eighties and are very happy with our apartment, it is spacious, and with the supplied housekeeping, it's clean. Also the food is of the highest quality, and needless to say, tasty.

Very pleased with this community.

Our food service is outstanding. The friendly staff and our chef [name removed] is amazing and creative!

[name removed] and I moved here five years ago from our home in Bolingbrook, Illinois. We are happy here in our small apartment but we do miss our big home and yard. We just couldn't take care of it anymore. This is the place to be when you get older. They take good care of us.