American House

The staff is very helpful. We looked at a lot of places and Elmcroft is very cost-effective. They offer a lot of help with getting started with VA benefits. My mom has dementia, The way it is laid out it is in a square so there aren't a bunch of hallways where you can get lost. They have an outdoor garden in the back.

I would recommend American House to a friend. The food is very good. The rooms are a little on the small side but they are comparable to others in the area. They have adequate outdoor space for residents to use.

It is a wonderful caring environment. The caregivers are willing to help in whatever way they can and are very friendly. The staff keep the family informed at all times. The food the is good and they offer a variety in restaurant style dining, before COVID. They go out of their way to make sure the residents are very well taken care and that the families are included at all times.

I have a background is senior living so i offer a unique perspective, and I can honestly say that we couldn't be happier with this community. They have done a tremendous job during COVID in keeping the residents safe and happy. My mother is eating better and raves about the food. The dining staff are super friendly. The staff really have made my mom feel welcomed and comfortable there. When we first moved in, we walked in the main lobby, and the staff all know my mother, were expecting her, and greeted her by name, That is how good they are with communication!. The nursing staff are tremendous and so super responsive that we don't even have to wait for a call back, they take our call right then and there. I highly recommend that you consider this community for your loved one.

After touring what felt like 100 facilities with no luck, I just happened to agree to tour Anthology of Rochester Hills with [name removed]. I am so thankful I did! [name removed] and Anthology of Rochester Hills were the answer I needed so desperately. What an amazing, caring and loving team!! We are so fortunate to have found them.

It's like a resort hotel! The staff are very caring and take time with their residents. The office staff are very friendly and nice. My brother likes the food. There is a beautiful outdoor garden along the back of the community for the residents to plants flowers which is relaxing.

I have lived here for 5 years. I call this place home because everyone treats you like family.

My parents have lived here for 2 years. And could not be happier they settled in so quickly because the staff was so amazing.

I have done this kind of work for a very long time I toured this community and feel very good about it and I would put my family member there when time arrives.

They were wonderful. Tempa who did the intake was very patient, and knowledgeable. The facility is clean, and friendly.

I interviewed multiple locations when searching for a home for Dad where he could receive the care that he needed. Elmcroft stood out for several reasons...the most important being the friendliness of their staff. The staff greeted me with a smile and seemed to geniunely enjoy working there. While maybe not the cheapest option of those I visited, the experience of the staff and the care provided was well worth any additional costs. You do really get what you pay for. I have nothing but great things to say about [name removed], the RN, and [name removed] as they have been the most helpful of anyone.

American House is turning out to be a wonderful place for my mom. She's very social so loves being around all the people and is making a lot of friends very fast. American House has a lot of groups come in for entertainment - last night there was a Brazilian Martial Arts Group! I stopped by to watch with mom - it was so much fun! Staff is very helpful and accomodating. American House was an excellent choice for us! Thank you [name removed]from "A Place for Mom" for helping with our many questions to figure out what to do, where to start and where to look! I really appreciate you :)

My mother has lived in the Charlevoix American House Assisted Living home for 2 years. She has been given personal attention from the begining and nursing care as needed by the in-house Advisa Care nurses. However, the Director, [name removed] and her Activity Director, [name removed] and the heart and soul of this home. They are loving and kind and have the most positive attitude. The involve the residents in diverse activities every day: ie weekly ice cream socials or cinnamon bun Fridays or Bingo or exercise classes. Then each month there is a special event, such as Christmas Dinner with family invited, a New Years Celebration or Valentine Dinner-Dance with live music. As a daughter, who is new at dealing with a mother with dimentia, it is wonderful that Brenda and her staff provide opportunities for family to celebrate life with their failing relative. I am so grateful for American House providing a safe, clean home for my mom.

Tour went very well. All of our questions were answered. Facility was beautiful, clean and smelled great. Staff were especially friendly and helpful. We are hopeful that our mother will be moving in shortly.

A very nice place and a definite possibility for mom. The staff was very friendly toward everyone. Nice that each residents place has a balcony or patio to make their own.

Had a tour without an appointment and [name removed] was great showing us around. A definite possibility.

A beautiful place. Mom said it was ‘too fancy’ for her taste but it was a great place with a lot of amenities.

[Name removed] was lovely and kind. Elmcroft is an older building and scheduled for new carpet and new paint. We visited a 2 bedroom and I found it terribly crowded and a bit depressing. (I actually knew the couple in the apartment) The bedrooms were very small and could accommodate a twin bed only. There did not appear to be any closet space. I must add that the staff was extremely friendly. Assisted Living is not appropriate for my parents at this time.

Did a wonderful job of showing the place and considering the move. Thanks!

Very nice community. Staff and residents are very friendly. The 2BR apt was great. My wife wanted to move right in. Only problem is the monthly cost. We aren't able to afford $60,000/year for the unit. Will have to see what happens in the next few months. Hoped to have some VA support, but looks like I can't get it.