American House

Great community, friendly staff, always helpful. Great rates compared to others in the area. Also, the food is AMAZING!!!!!

Very clean and friendly staff. Great food and a very active calendar of events..

The first time I visited this community I knew that this is where I would live when I retire. This building gives you such a comforting feeling the minute that you walk through the door. everyone is so cheerful and pleasant and my lunch was fantastic!!

The experience with Elmcroft Kingsport has been wonderful! Our family member needed a safe environment, but more outgoing opportunities and independence than were previously available. Social interaction, and some guidance with meals & medication are her biggest needs, & she was greeted, validated, & included in the many activities from her first day there! In the scant month she's been a resident, I see more spark and liveliness in her. With others who care and show interest, her level of engagement & interest is growing! The dining set-up is relaxed & cozy, it's like the heart of the facility. With varied and tasty menus, the staff are friendly, and they circulate among the tables, speaking and joking & chatting with residents. Guests are encouraged to eat with the residents and visit--this has been a pleasant experience! We also love the fact that our family member's pet can stay & life with her! If more help with her pet's care is needed, it's available for us. The facility is clean & well run, the planning and carrying out of daily routines smooth and seamless--I visit 4 or 5 times a week, and have the highest praise for Elmcroft Kingsport and its administration and nursing staffs. Up-to-date computer systems track each resident's activities & meds, so I can get an update from any nurse on 'how the week has gone'. Medical staff come in several times a week. The several sheltered courtyards allow gardening and some outdoor time, and the shady front porch has ample cushioned rockers to sit and visit in. There is a little library, an exercise area, a TV nook, as well as a large, airy infirmary & a huge living area One difference I've noticed here, is that a pervasive spirit of inclusion & kindness seems to be modeled by the staff, and then, in turn, by the residents for each other. This makes for a safe and homey feeling--& one that's hard not to smile with and become a part of! Activities are meticulously planned, with many outside groups and people bringing interesting experiences to keep everyone lively! The Elmcroft Van seems to always be on the road. From manicures to line dancing, art projects & music to word games, Elmcroft Kingsport is providing an inviting and interesting lifestyle to our older loved one. I'm so glad we are a part of this vibrant community, and I recommend it heartily to anyone needing assisted living--they are crafting a good life at this lovely little Jewel of a facility!

My questions were answered

My questions were answered

My questions were answered

I have visited many other assisted living communities and Elmcroft of Kingsport is by far the best around. The staff is well trained, the resident's are always engaged in activities, and the building is well kept.

My mom has lived here for 2 1/2 years. We couldn't ask for a better place. They have great events and good food. Everyone is helpful and the building is always clean.

My dad lives here. The staff is always attentive to his needs. They are very courteous and polite even when my dad can be "too much" or not very pleasant. He is taken very good care of and he seems to like it here. Thank you!

Cannot beat the staff and care you get at Shallowford!! It's like one big family there.

Toured two other communities and realized that most of them offered the same amenities and around the same rates so what finally nailed it for me was the staff. At the other two no one made eye contact with me. Very few staff members were smiling. They just seemed miserable. Walked in to Shallowford Elmcroft and it was amazing. Everyone smiling and seemed very happy to be there (residents and staff). Everyone made eye contact, smiled, introduced themselves (even the residents). You cannot beat the care at this community. The staff definitely stand out.

Wonderful place! My husband and I both have our mother's at Elmcroft! The staff is very pleasant and helpful! One mother is in the Chronicles area, and she receives excellent care. The other mom is in the senior asst living area. The activities are exceptional and the staff is very attentive! I would highly recommend Elmcroft of Kingsport to anyone looking for senior care!

I recently visited Elmcroft and found a very friendly and welcoming environment. The residents are happy and well taken care of. There are many activities for residents to be involved in. The food looked excellent. Elmcroft feels like home.

Great place . Its clean and the staff are very friendly.

Elmcroft of Kingsport is a fantastic senior living community. It is extremely clean. The residents are always the #1 priority. Their associates truly care and exceed expectations.

Elmcroft of Kingsport is a fantastic senior living community. It is extremely clean. The residents are always the #1 priority. Their associates truly care and exceed expectations.

I had not been to the facility for a number of years so when I entered to visit a friend, I was absolutely, positively, astonished with the facility. From the first step into the lobby, and throughout the residence, the atmosphere was positive and uplifting. Some of the residents were enjoying a painting activity; pleasant smiles all around. Others were socializing over coffee and tea in the dining area. One gentleman was reading in the enclosed courtyard, enjoying his book in the quiet of the garden-like space. Anyone looking for secure and enjoyable space for themselves or a loved one need to carefully consider Elmcroft of Kingsport.

I’ve been impressed with Elmcroft from the first day that I visited the community. Staff is extremely friendly and informative. I loved the second wind dream program and the gallery of honor. This is the perfect place for my loved one. Thanks for making this decision easier for us Elmcroft of Kingsport!

Such a wonderful place. We toured Elmcroft of Kingsport in July 2019. The residents and staff was so friendly. The staff seemed to be top notch and the community is so clean. We moved our mother to Elmcroft of Kingsport in August and we wished we had helped her make the move sooner. She is so happy and I can now lay my head down at night and not worry about my mom.