American House

It is helpful for other families to know; How fast the staff responds when the resident pushes a need. Button. Can the resident request an alternate meal. How are residents grouped for meals and other activities.

American House West Knoxville has been a wonderful experience for our loved one who needs a memory care setting. This community offers a wonderful "home' experience with the benefits of an exceptional Memory Care Director and friendly, well-trained staff. The menu and food quality are better than expected, and our loved one looks forward to meal times. This community allows our loved one to be safe and gives us much needed peace of mind!

Good professionals at all levels. Highly recommend.

People there are very nice. The rooms are clean. Food is good too. My mom loves it there. I can’t think of anything I would change about American House. My mom is 91 and has dementia so she is not able to take advantage of some of the activities but it’s a great place to be.

My mom's dementia accelerated quickly once my dad died. She lived with us and my brother for about 2 years. It wasn’t a sustainable model so when we made the hard decision to place her, I contacted A Place for Mom. [name removed] called me right away and after explaining what we wanted and needed she connected me to about 7 places, who all called me within the hour, and were very helpful. They listened, asked good questions, and most did great follow up with me. We found a place and mom’s been there for almost 3 months and likes it. The staff care a lot and are working hard to make sure dementia residents get the full comprehensive care they need.

5 across the board. This assisted living facility is awesome. The staff is kind and caring and takes care of issues immediately. The atmosphere is very positive.

My sister's room was always kept nice... sometimes the outdoor entryway was in need of cleaning. No knock on the staff, but, I it must be said this isn't a nursing home... And as my sister required more and more care, we needed to move her out and into a nursing home. I must say, [name removed], the social worker was outstanding along with your weekend lead and activity lady. Whenever we had a need for help, [name removed] was always available to meet our needs. She was wonderful and did about everything.

What we like the most about American House is their interest in the residents. Their courtesy and their attention to their needs. Their enthusiasm about their special events, like family night. The meals for family night are extraordinary. Yes, we would recommend the community to other families based on the experience so far

My husband was admitted to the memory care section of American House. The staff are all so caring and are never too busy to answer my questions. [name removed] is well cared for, I made the right decision when I chose this facility. I would highly recommend American House.

Our experience at American House Cedarlake has been exceptional. My dad started out in the independent living area, but he had to move over to assisted living due to his declining health. The administration acted quickly to get him an apartment and the staff assisted us in moving all of his things into his assisted living apartment. They all worked to make this stressful situation easier on him and on us. The nursing staff is knowledgeable and compassionate. We couldn't be happier with the care our dad is receiving.

They are good for what they are for my parents the price is good for them they can afford it with no help from me and they have nurse help to there so that helps out alot they are there for my parents in no time

Place is spotless, the staff appears friendly and caring. They have social activities for residents which is a plus. Dining area is cheerful and food is adequate.

We would recommend the facility. Park place worked out for my Dad. We only wish the staff would have somehow introduced my Dad to more residents.

The administrative staff was very nice, very friendly and helped so much with some of the problems. The chef sat down and helped with any dietary issues. The residents are encouraged to do any of the multiple activities. There is something to do every day. The staff takes time to get to know the residence and their family. The facility is very clean. The administrative staff really tries to help with the transition into the facility. They even touched base with me when my mom was in the hospital and came to visit.

I'm basing on a visit to the ladies we helped move in. They have adjusted well and said staff is very friendly and willing to help with all their needs! Yes, we would recommend this community to other families based on the experience so far.

All I can say is this facility is outstanding. The staff is awesome! I am so glad we decided to make American House my dad's home. Price, the beautiful private rooms with kitchen facility, friendliness is what stuck out.

The American House at Bloomfield Village has a friendly, caring staff who take a lot of pride in their beautiful well maintained facility. They were helpful in selecting an apartment, scheduling the move-in and b getting settled into a new routine. I highly recommend to a senior who is ready to make a move and is looking for a warm, welcoming alternative to a larger apartment or home. The dining room meal service is a real plus - delicious and convenient!

The life enrichment director is phenomenal. She plans a lot of nice activities and tries to get everyone involved. The biggest issue is that my mom has been having a problem in her apartment that I have reported several times. They send the maintenance director, he can't find the problem, and it is not getting resolved.

My tour of the facility was a very pleasant experience. The facility was clean and well appointed. [name removed] was very professional and knowledgable. She offered some great advise and tips.

It starts with the Executive Director, who leads by example here at American House. Where ever she is needed, she jumps in and excels. Whether it's in the kitchen, cooking, helping a new resident adjust, or putting out small "brush fires", she's there. I even caught her pushing a big buffing machine, polishing the new hallways flooring. During the recent ice storm and power shortage her leadership allowed everyone to relax and get through it. She hires good people, prepares them for expectations and then gets out of way so they can perform--the perfect "Head Coach". Her pleasant personality sells American House to everyone.........