American House

The staff was fantastic, meals were good, and the place was kept very clean. Highly recommend!!! Not overly impressed with 3rd party med administration.

The first thing I noticed at my first visit was the cleanliness and the smell. There were no odors. Every time I go back to visit , it is the same. Clean and odorless. There's always activities going on . Everyone is responsive and attentive to my grandfathers needs . It's a very intimate setting , not over capacity at all. Very cozy and home like . I trust every day that my grandfather is clean, safe and secure .

American House is a wonderful place for senior citizens . Clean n very well equipped n organized facility. Which speaks n shows first hand staff are doing a great job taking care of its residents n residence . I saw first hand how they each interact with residents

We love that it's small, she can find her way easily around the facility. Love that it has an enclosed courtyard where she is safe to walk her dog Sparky. The staff is friendly and attentive. They have made an effort to get to know the family. The dining room is lovely. There are activities regularly if she wishes to participate. It is perfect for where my mom is in this stage of her life.

5 across the board for all. Everyone is easy going but very professional. Everyone seems happy to be there and what they do. Yes, I would recommend this community to other families and already have.

The administrative staff makes an effort to get to know the residents.[name removed] the Life Enrichment Director is wonderful and very caring. She goes above and beyond with events and getting to know the residents. The facilities and levels of care are top notch. My mom likes the soups but complains about some of the entrees. There are a variety of entrees to choose from. She has a fridge and [name removed] in her apartment which is great for snacks and light meals. My mom doesn't like bingo and playing on the Wi but she does enjoy playing Bridge with a small group on Thursdays. The outdoor area by the pool is nice to enjoy outdoor time. The Physical and Occupational Therapists are great. The med techs who distribute the medication are nice. The aides not as nice and my mom gets frustrated with them because they forget to make her bed, "just so". Overall, I've been very pleased with the care provided at American House.

Nicely appointed and clean facility. Good dining menu. Excellent medical support. Friendly caregivers albeit a little slow in response at times. Good entertainment and activities available

I think this community does a wonderful job, the building is clean and very well maintained. People are friendly. I can't think of anything I don't like about this place!

Everyone on staff went above and beyond to make sure my friend had the utmost of care. His family and I are deeply grateful for the level of care and the attention to his needs American House provided. We would not hesitate to recommend American.

The staff treats the patients like they are family. Well trained. Keep me updated.

[names removed] were excellent to speak with Also [name removed]in Financials was very good with all billing procedures. The rest of the Facility took very good care of my mom till her passing. I could not recommend them enough

They offer special deals from time to time on new incoming people. Apartment sizes are spacious with lots of storage space. They also have balconies.

The Palms of Fort Myers has exceeded all my expectations! From the moment I moved in, I felt welcomed and cared for. The staff is attentive, friendly, and always willing to help with a smile. The community is clean, well-maintained, and offers a warm, inviting atmosphere that makes it feel like home. I’ve been impressed by the variety of activities and amenities available—they make it easy to stay engaged and connected. The dining experience has also been fantastic, with delicious meals and a pleasant atmosphere to enjoy them. The Palms is more than just a place to live—it’s a community where you feel supported, respected, and valued. I highly recommend it to anyone looking for a vibrant and caring environment. Thank you to the team at The Palms for making my experience so wonderful!

The staff are very friendly and helpful. All of our questions and concerns were answered with a quick response. Mom is adjusting well, we find the cooked meals and laundry service to be very convenient. With bingo, a puzzle room and a meeting area there seems to be lots to do.

Mom is very happy there and well cared for. I get regular updates and know most of the care staff by name. Yes, we would absolutely recommend this community to other families

American House in Grabd Blanc, MI has been a good choice for my 97y/o mother. Even though it has taken my mom a while to acclamate. The staff is constantly helpful & the residents are warm and friendly.

The facility is well kept, and the staff is attentive to needs. Room is large for a studio. Grounds are lovely .Activities for those who want to participate.

My dad ended up not going there. I can just say that we were happy with the process of getting him in and it seemed like a nice place. We had to back out last minute. That lady who we worked with [name removed] was great.

No complaints. I like it very much here. It's so much better for me.

Needing a place where a couple could live together with one having dementia issues American House has been able to accommodate us very well. We have both been very pleased with life here. Food is very good and good live entertainment frequent. Staff has been excellent.