American House

I would say that overall this community is a good place with patients that have early to middle stages of Alzheimer's, from what I've seen with patients who are capable of walking or moving with wheelchair. Staff are attentive, respectful, and always busy taking care of patients. I would recommend to others.

The Palms is a lovely and efficient residence.

My loved one is currently a resident at American House Keene and everything about his experience at this facility has been very good so far. The cleanliness and friendliness is good. The staff, care services and activities are good. The meals are okay. Overall, my loved one is exceptionally happy with American House Keene. I would highly recommend American House Keene to others.

What our family likes the most about the American House Southland Senior Living is the overall friendliness of the staff members. Based on the experience we have had so far, we would recommend this community to other families.

My brother has made friends and has his favorites among the staff team that works at American House Brentwood. He enjoys the food most of the time. He has adjusted well and is in so much better shape than when he got there. I do have some negatives but had rather wait and see if we can work it out

I would say it is nice. The people are caring and the facility is clean. The owner company could evaluate the need for more staff, I could see that as a benefit. The staff that is there has been excellent in our experience.

My brother picked it. He liked [name removed] & the food he brought him from the chef.Very nice & friendly. The food is good & my brother gets seconds. It's a nice place & smells good. Not like most assisted living places.

Howard just says the food is good at American House Zephyrhills. No complaints. He often has lunch and/or dinner there with her.

Our family had an in person tour with American House Coconut Point and it was a really nice tour experience, the community is new and fresh.

It felt like home. Other places felt like hotels. It has a cozy inviting atmosphere, staff are welcoming. But during our visits we rarely see anyone out in the common areas.

Mom is adjusting well. She has gained back some weight. She is participating in activities. She gets lots of attention from the staff. She received physical therapy and is walking (with walker) every day. We like the facility and the staff. There has been turnover in director, head of nursing, and culinary staff. That would be my only issue. It's pricey but worth it.

So far I've been satisfied. We picked this community because it seemed to provide a caring and safe environment and value for cost.

Overall, we are satisfied. We are doing her laundry and a lot of clean up so there is not a lot for housekeeping to do. Sometimes the patient care staff is a little lax. The food quality is adequate, kitchen staff we would rate at a 4. I wish there were more activities. But I understand that not a lot of residents want to participate so therefore it is hard to evaluate. Maintenance staff is awesome.

I think things are going well but there is a little improvement I would like to see in all categories. Thank you. I am happy with our choice. I'd say things were going well. I am optimistic that my loved one will do well there.

Our family had an in person tour with American House Cedarlake and we liked the lady who gave the tour. We like the apartments we were shorn but it was too far from us and it didn't look too populated.

My mom enjoys the community and the friends she has made there. The staff is currently shorthanded, so it sometimes takes a while to get a response when needed, but they are all extremely kind to her.

MPSL was built during the pandemic and I was very pleased to have found a "modern looking" facility for my husband who resided there for 13 months before he passed away. It was the perfect place for him because he walked around and this facility accommodated that need with many areas where one can also sit and look out a window. The caregiving staff is awesome-very caring and experienced.

I would recommend to others. It's been good so far. We picked this community, for our loved one because it was near to my house. Friendly staff. Indoor parking. My dad liked it most.

Our favorite thing about the Anthology of Rochester Hills is by far, the staff is composed of kind hearted, loving caregivers. They take care of my mom well, but also support and encourage my dad( who visits her daily). The atmosphere is beautiful which is also nice. Based on the experience we have had so far, we would definitely recommend this community to others.

Some of the staff have been great. The nursing staff have been really nice. Our mom has dementia and does not walk all that good anymore. So, unlike her first facility where she was encouraged to participate in activities we feel she is staying mainly in her room because no one goes and gets her. She always talked about her and the girls playing Bingo at her old place and her crafts. At American House Bristol she never ever talks about any of it. The food is not as great as we were lead to believe either. Mom doesn't see well and as I said she has dementia so she really doesn't understand to ask for something different. She would love good old country cooking (green beans, corn bread, Cole slaw, potatoes that aren't French fries). She hates eggs and doesn't eat a lot of meats. As far as housekeeping goes, she runs out or gets dangerously low of toilet paper. Her TV is hard to operate for someone with good eyesight and understanding. Moving in went good because we were a team of her family. At her old place the staff seemed to know not only her name but ours as well. We have called and emailed but never heard back other than from [name removed], he is my go to guy. The price and the nursing staff was our number one reason for bringing her to American House Bristol, but if not for that I would almost say her other place she liked much better and interacted with others more.