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It is a little pricey but the biggest thing that stood out to us was the cleanliness and the memory care staff. HarborChase is not like other communities we looked at, instead of gathering the memory care residents and sitting them in front of the nursing station to sing songs all day, they actually integrate the residents with the assisted living. They take them around the community to use different equipment and even take them on trips. The memory care is just outstanding.

The person that I was supposed to see for the tour wasn’t there that day. So someone else assisted me. The tour was good overall. They answered all of my questions. Their facility set-up was a little different. The living areas were more open. As far as I could tell, they didn’t have bedroom doors that lock, so the residents could amble in and out.

We chose Elan Westpointe because they have a lot of activities in the memory care unit and they are well schooled in working with dementia patients. The staff are kind and the facility is very nice. The food here is very good and she enjoys is. It has seemed it took a while to get accustom to moms routine, but we are trending in the right direction. I would recommend them to any of my friends with parents who have dementia.

The community is smaller than most and I like that they receive more personalized care. The community is kept neat and clean and the staff is very friendly. I would recommend this community to others based on my experience.

The community is open to feedback and has addressed any issues we have had. The community is clean and neat, and the staff is very friendly. Overall we are very happy and blessed that we can spend so much time with our loved one. The activities are very engaging and they really try to get people engaged.

The community has a big activity calendar for the residents to choose from. The building is huge and it can take a long walk to see your loved one depending on where your loved one is. The staff has been friendly. The food is really good, from what I've tasted.

They were excellent here. The director who ran the place was an excellent communicator. The ratio of staff to residents left plenty of staff available per person. That very well could have been that they had a bigger percentage of dementia patients to care for. The food was decent, a notch better than where we moved to when we moved to a different area. It was relatively easy to leave communications and notes regarding my loved one's care. Communication is key when you're on this side of your family member's care. And their communication was great. I attribute most of that to the director. He'd had a personal experience with a loved one passing, and it was a big awakening for him. He was just very good.

The communication is good and they keep our family well informed. They are always open to feedback and work with us. The community is clean and the staff does a great job with the residence. I would recommend this community to others.

The process of getting in the staff were incredibly helpful. The communication wasn't what I had expected after my loved one was in the community. I had to get an aide in addition to the memory care cost due to person issues with my loved one. They were helpful setting up on the room. Once the resident is in the community, I think they need to have more staff available to talk to you about your loved one.

The staff members were fine, we had no problems there and when it came to the care services they did what they could. However the community was not made aware of the severity of our loved ones health condition. They were lied to by another worker who evaluated our loved one. The head nurse told us they would not of accepted our loved one has a patient if they were just truthful about the condition in the first place. The food was good, she did seem to like it. When she needed help eating, they were always very accommodating.

It is quaint, and not an institutionalized community. It feels like my loved one is living in a small neighborhood. There are only 20-25 people in each building. The staff are very good to work with. They are responsive to questions over my loved one.

Ratings answered above

The rooms at the community are adequate in size, we have no complaints, however we are having some issues with the overall rates.

ratings above

This is a community of approximately 50 residents. I was pleasantly impressed with the virtual tour and the information provided by [name removed]. I have a few questions about the availability of music for him and other residents. I am concerned about the ratio between caregivers and residents, which I was told is one for every 10 residents. My other concern is his transition specifically with the need to guide him to it. I liked the place very much but I need to have more information on the chef/cook and the quality of the food. I will visit again to clarify and asked specific questions about exercises, activities, and music. Also about the possibility of my volunteering 3 hours or so every day for a couple of weeks to help with activities, and then lower to two for a couple of weeks, then one, and finally stop once we agree he has transitioned. This one is very closed to a 5

My loved one is in the independent living area of the community. No place you will go is perfect. The communication among staff seems to be a little poor. Generally they are willing to do anything they need to do for residents.

The staff is helpful, courteous, and friendly. Their attitude is always upbeat and helpful. The concierges are wonderful, pleasant, professional, and helpful. They do the utmost to make the residents happy. The food is of decent quality. The staff in the restaurant is wonderful, helpful, professional, and knowledgeable. The female director and her staff of directors manage the property very well and are very caring and professional. Maintenance keeps the property in excellent condition, and housekeeping does, as well. The residents are from various places and appear to be knowledgeable and friendly, but, nevertheless, that is not true. They are, typically, boring. They vary in age and come with different interests, of course, which makes it difficult at times to not sit at dinner and laugh. The pool is beautiful. The activities are wonderful and allow for different choices. Overall, I am very happy in the facility and I find my day filled with different things to do.

The staff is very friendly. During the Covid-19 pandemic, they have been sending us newsletters regularly about what they are doing and planning for the residents and their safety. The price at Sonata At Coconut Creek is a bit high. It is a pretty nice place and I have no complaints.

The community and bathrooms are always clean when we go to visit my mother-in-law. The staff communicates very well with the family members and are very patient with the families that I have seen. The staff is very good about staying on top of my mother-in-law's care and are very patient with her in particular. We do think they could do better with the laundry.

My mom moved there because she could not live alone any longer. The residents were at Merrill Gardens were friendly and kind. The food could have been better. They really tried. The room sizes and outdoor space were good.