AgeWell Solvere

This tour was well done at this community. The only things is that we did not feel it was a good fit for our loved one. Also at the time they did not have a room avail only a double room avail. I did not feel like it was locked down enough for memory patients also.

Azpira at Windermere was very nice. It was just a little bit too far away from all the friends and family members who wanted to be able to visit her often.

We chose Azpira at Windermere because we liked the location and the overall look of the facility. The room sizes are small but comparable to others that we looked into. I think they could improve on the variety on the menu, they serve a lot of chicken. Overall I would recommend to others looking.

It is a little pricey but the biggest thing that stood out to us was the cleanliness and the memory care staff. HarborChase is not like other communities we looked at, instead of gathering the memory care residents and sitting them in front of the nursing station to sing songs all day, they actually integrate the residents with the assisted living. They take them around the community to use different equipment and even take them on trips. The memory care is just outstanding.

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Our family is really satisfied so far with the meals and dining service. What really stood out to our family was the laid back atmosphere this community gives off. It is very quiet and we knew this was going to be the best fit.

The person that I was supposed to see for the tour wasn’t there that day. So someone else assisted me. The tour was good overall. They answered all of my questions. Their facility set-up was a little different. The living areas were more open. As far as I could tell, they didn’t have bedroom doors that lock, so the residents could amble in and out.

We chose Elan Westpointe because they have a lot of activities in the memory care unit and they are well schooled in working with dementia patients. The staff are kind and the facility is very nice. The food here is very good and she enjoys is. It has seemed it took a while to get accustom to moms routine, but we are trending in the right direction. I would recommend them to any of my friends with parents who have dementia.

The community is smaller than most and I like that they receive more personalized care. The community is kept neat and clean and the staff is very friendly. I would recommend this community to others based on my experience.

The community is open to feedback and has addressed any issues we have had. The community is clean and neat, and the staff is very friendly. Overall we are very happy and blessed that we can spend so much time with our loved one. The activities are very engaging and they really try to get people engaged.

Good contact. Very nice spaces and apartments. Need to do further assessment to determine full $$ bottom line

The staff are hard to reach to check on our loved one. It took a while for us to set up payment the way we wanted to pay. When we visited recently it was hard to find the management team. The food is really good. There is a full activity calendar for the residents to take advantage of.

They were excellent here. The director who ran the place was an excellent communicator. The ratio of staff to residents left plenty of staff available per person. That very well could have been that they had a bigger percentage of dementia patients to care for. The food was decent, a notch better than where we moved to when we moved to a different area. It was relatively easy to leave communications and notes regarding my loved one's care. Communication is key when you're on this side of your family member's care. And their communication was great. I attribute most of that to the director. He'd had a personal experience with a loved one passing, and it was a big awakening for him. He was just very good.

The communication is good and they keep our family well informed. They are always open to feedback and work with us. The community is clean and the staff does a great job with the residence. I would recommend this community to others.

The community is neat and clean, and the staff and other residence are very friendly. The food is good and they are accommodating. They have done a great job with safe activities and try to safely engage the residence. The response time could be better when there are things that my loved one needs. I would recommend this community to others.

The process of getting in the staff were incredibly helpful. The communication wasn't what I had expected after my loved one was in the community. I had to get an aide in addition to the memory care cost due to person issues with my loved one. They were helpful setting up on the room. Once the resident is in the community, I think they need to have more staff available to talk to you about your loved one.

It is quaint, and not an institutionalized community. It feels like my loved one is living in a small neighborhood. There are only 20-25 people in each building. The staff are very good to work with. They are responsive to questions over my loved one.

Ratings answered above

The rooms at the community are adequate in size, we have no complaints, however we are having some issues with the overall rates.

My mother seems to enjoy it, and there are people her age. There is a swimming pool and exercise room for some activities. COVID has made it difficult with limited visitors. There was a leadership change due to a new company buying the location. My loved one enjoys the kai fish and balcony.