AgeWell Solvere

Great facility and responsive to needs. Homey.

I would tell them they have lots of activities and parties that families are invited to. I'd tell them the food is good and that my parents are receiving adequate care. I would tell them I think they have trouble with staff turn over and trouble staffing in general. Even though there are problems I would still recommend Foxridge Chenal over an other places we visited and based on things I've heard from others about assisted living communities in the area.

The facility is well maintained. The food is good and the staff are friendly, according to my mom. Housekeeping is consistent and the move in process was very smooth. Management is always willing to work with us. We are happy with the facility.

My mom was only there for about 3-4 months. She wasn't happy being there and wanted to be with family so my brother bought a house so she could live with him. Her daily needs were met such as meds and food but nobody encouraged or assisted her to shower and there were a few occasions where she ran out of clean clothes because her laundry wasn't being done per their laundry schedule and I had to call and ask if they could do it. The facility was very nice and well kept but she just didn't really fit in or relate to the other residents so we thought it was silly to pay nearly 5K a month for her to be unhappy/uncomfortable. Her time there was uneventful and I don't have anything bad to say except she just didn't care for it too much.

The staff at Legacy Ridge were ALWAYS. available to talk with me about my father or to put him on the phone with me so we could talk. The staff adapted to the needs of my father as he progressed through his dementia. The activities director made sure patients were present for morning activities.

Caregivers are awesome in the Memory Care Unit. The community was recommended to me by a friend.

The staff has larger turnover in some areas, like care staff. Housekeeping done weekly is thorough. Laundry is also done weekly along with bed sheet changing. Showers with assistance twice a week ..evenings if requested. I'm sent a copy of the resident calendar sometimes. Move in was a breeze. Meals are the biggest issue with residents but it is a main gathering and social time every day. Sometimes my dad says the portions are small, but you can ask for seconds. I have to remind him it's not a restaurant and they don't want to overfeed or waste food. They have happy hour every Wednesday at 4:30..often with entertainment. The last Thursday, dinner is friends and family with a theme and entertainment. They have trips out to restaurants a few times a month. Also take residents to Publix weekly and to Walgreens, banking and Walmart. Walmart is monthly. Things you can sign up for: podiatrist comes monthly, Doctor comes also. Physical therapist is available weekdays. Bingo, rummikub, farkle and other games. There is minimal impact exercise, but is done most days. I would recommend the facility. It has a pool and other amenities because it was originally an independent living facility. My suggestion would be an upgrade to the call button system residents have. There should be a way care staff can ask what's needed so they can prioritize. Falls wait as long as someone who needs help with shoes, etc.

They need more help

It's been great so far. They need a bit more coverage but it's been alright. Great environment and atmosphere. Very homelike. Good level of care, but could consider additional staff for L4 L5 care.

The Serenades at West Orange property is well maintained with a lovely central courtyard. The rooms are very spacious, especially compared to some other places we looked at. Mom thinks the food there is good and they have music programs regularly that are really good.

Its hard to get a hold of someone in memory care to ask questions or take care of my mom. Also, we just moved in a couple months ago and all of a sudden the rent went up [fee removed] per month which is not acceptable for us. We would never have chosen Sarabella if it was [fee removed] a month.

Generally place is kept clean. Residents are cared for with love & respect. They could have more activities for clients. Could use more care for caregivers. Caregivers help each other if needed.

My mom really wanted to go there because my grandmother was there several years ago and she really liked the place. I would recommend to others.

The people make this place. So nice, responsive, caring, professional, and friendly. On the first day, everyone knew my moms name. It was so special. My mom is very happy there - beautiful balconies and large apartment.

What our family likes the most about the Addington Place at College Harbor is the warm, welcoming environment and staff members. The variety of activities and opportunities to stay active mentally and physically is really good as well

Overall it was great experience, my mom made friends and the staff made her feel at home. She went to the daycare a few days a week then stayed for a respite stay of 10 days. I think they could have more activities but it is more like a boutique size which is nice as I feel they get more specialized care. It was at the top of my budget and I had to leave her in respite two days longer than planned as there was a virus going around. I didn't want to pull her out till I knew she wasn't contagious and I thought hat is why at the end of her stay the place didn't seem as clean as they were sequestered so I am sure the cleaners were kept at bay

We had had a good experience with memory care at Serenades at The Villages. Overall I am very pleased with the treatment of my wife and the care she has been given there.

My family has had a good experience at Legacy Ridge - it's a good place. The facility is clean. And the staff make an effort to engage. They're also good with communication.

My mom was very impressed with [name removed] (sales lady) and some of the initial interaction with staff. The location was a close second. I feel like my loved one is very well taken care of and known/seen. But given some of the staff and management issues of the last few months I'm a little disappointed in some of the communication of events, and see the wear it has on the staff that is left.

Coordination of nursing with doctors and outside providers is very good. Everyone is friendly and knows the residents. Could be more general communication with families on activities and general things going on.