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I've only been contacted by the facility one time when my mother fell but I know she's fallen several times while living there. I feel the staff could be more communicative, even if over text, about her current health issues. Otherwise, the facility is great and my mom is settling in well

Felt good with my Uncle being there! Front desk staff were always great. Only downfall was short staffed often. Not the workers fault.

Yes I would recommend it. My mom had a hard time adjusting as the people were cliquey but she now has one good friend there, plays Bingo, cards and paints. She doesn't love the food but it's good enough.

[name removed] health declined quickly. She was unable to there very long. They were not able to start therapy and wound care as quickly as stated. Care staff seemed frustrated with her level of care but we paid for their highest level. Lovely place for more independent residents. Facilities wheelchair van transport and driver exceptional. Food service excellent. A beautiful facility

I would definitely recommend. We've had a very good experience.

Not a bad place, kept up to date , friendly staff, but a bit pricy for what you get.

The administration and staff of the independent and assisted living divisions are great. I would recommend Addington for assisted living.

There are times when some residents get out of control and they could use additional help to assist the residents that are left unintended. Over all I haven’t any issues with them. They’ are sweet caring people. I visit my husband often and I see that the residents have pretty much no contact with their families.

The Addington is almost $[removed] cheaper and they have more outings for clients. We really like all the activities and outings they have for the residents and would recommend them to other families.

We did so much research trying to find a good fit for our parents. Tuscan Gardens. has exceeded our expectations, the staff, food atmosphere are exceptional. Upbeat energetic. The staff truly care for residents.

Great facility and responsive to needs. Homey.

I would tell them they have lots of activities and parties that families are invited to. I'd tell them the food is good and that my parents are receiving adequate care. I would tell them I think they have trouble with staff turn over and trouble staffing in general. Even though there are problems I would still recommend Foxridge Chenal over an other places we visited and based on things I've heard from others about assisted living communities in the area.

The facility is well maintained. The food is good and the staff are friendly, according to my mom. Housekeeping is consistent and the move in process was very smooth. Management is always willing to work with us. We are happy with the facility.

My mom was only there for about 3-4 months. She wasn't happy being there and wanted to be with family so my brother bought a house so she could live with him. Her daily needs were met such as meds and food but nobody encouraged or assisted her to shower and there were a few occasions where she ran out of clean clothes because her laundry wasn't being done per their laundry schedule and I had to call and ask if they could do it. The facility was very nice and well kept but she just didn't really fit in or relate to the other residents so we thought it was silly to pay nearly 5K a month for her to be unhappy/uncomfortable. Her time there was uneventful and I don't have anything bad to say except she just didn't care for it too much.

The staff at Legacy Ridge were ALWAYS. available to talk with me about my father or to put him on the phone with me so we could talk. The staff adapted to the needs of my father as he progressed through his dementia. The activities director made sure patients were present for morning activities.

Caregivers are awesome in the Memory Care Unit. The community was recommended to me by a friend.

The staff has larger turnover in some areas, like care staff. Housekeeping done weekly is thorough. Laundry is also done weekly along with bed sheet changing. Showers with assistance twice a week ..evenings if requested. I'm sent a copy of the resident calendar sometimes. Move in was a breeze. Meals are the biggest issue with residents but it is a main gathering and social time every day. Sometimes my dad says the portions are small, but you can ask for seconds. I have to remind him it's not a restaurant and they don't want to overfeed or waste food. They have happy hour every Wednesday at 4:30..often with entertainment. The last Thursday, dinner is friends and family with a theme and entertainment. They have trips out to restaurants a few times a month. Also take residents to Publix weekly and to Walgreens, banking and Walmart. Walmart is monthly. Things you can sign up for: podiatrist comes monthly, Doctor comes also. Physical therapist is available weekdays. Bingo, rummikub, farkle and other games. There is minimal impact exercise, but is done most days. I would recommend the facility. It has a pool and other amenities because it was originally an independent living facility. My suggestion would be an upgrade to the call button system residents have. There should be a way care staff can ask what's needed so they can prioritize. Falls wait as long as someone who needs help with shoes, etc.

They need more help

It's been great so far. They need a bit more coverage but it's been alright. Great environment and atmosphere. Very homelike. Good level of care, but could consider additional staff for L4 L5 care.

The Serenades at West Orange property is well maintained with a lovely central courtyard. The rooms are very spacious, especially compared to some other places we looked at. Mom thinks the food there is good and they have music programs regularly that are really good.