AgeWell Solvere

Like most residents' families, we are having a difficult time with the COVID restrictions which leave us unable to visit the facility and interest with our loved ones. Prior to the lockdown, I was fortunate enough to have been able to spend quite a bit of time at Poets Walk and was able to become familiar with a lot of the staff. It is this familiarity, knowing the level of care that is being provided to my mother by your staff, this is allowing my family to get through the current difficult situation. The nurses, med techs, caregivers, activities coordinators, housekeepers, dining services, maintenance, sales, the concierges, as well as your management staff have all shown an admirable devotion to the residents' well being. I am unable to offer personal thanks' I hope this note conveys my family's deep appreciation for all of you.

The community Family Ambassador facilitates video calls for me and my mom. The Family Ambassador articulates for me what mom is trying to say. She is very professional and kind. I really appreciate what she does for us!

Care partner [name removed] is amazing with my mom. Very genuine, very compassionate. We appreciate her!

My dad was there for 10 days. My dad had dementia. He was in the Independent Living. We liked that they served meals. The people were so helpful and accommodating. He needed more help so he moved out to a higher level of care.

I am very impressed with the services my wife is receiving at Sonata at Boca Raton. Unfortunately my wife has been diagnosed with having Alzheimer's Disease and the care and concern that all members of the staff at Sonata at Boca Raton, especially the support given by [name removed], are deeply appreciated.

My father lived at Poet's Walk Round Rock for several years before he passed away in December of 2019. The staff were extremely kind, patient and caring. They put up with my dad's quirky ways with calm and grace. They were always game to joke with him. Sure there were a few glitches; no one is perfect and the work they do is difficult and tiring, both emotionally and physically. But I wouldn't hesitate to have them care for another loved one, should the need arise.

It is a nice place. The food is good. The room sizes are nice. They have different floor plans. Some units washer and dryers in the units. The layout of the community is good. They have a pool and outdoor space. Some units have balconies. Close to shopping.

I would highly recommend Merrill Gardens.The room sizes are amazing. My dad loves the food. Beautiful location. They have a pool and outdoor space. Close to shopping and restaurants. The staff I deal with are amazing.

The director that runs the community is absolutely phenomenal and she is also a nurse, which I like. Overall, the staff are fabulous, friendly, cooperative, and go over and above for the residents and their families. They keep my mother's apartment exceptionally clean and sterilized. They even clean her walker everyday. When the chef is cooking, the food is excellent, but when he isn't there, it is not consistent. My only suggestion for improvement would be regarding activities. I would like to see more creative activities rather than the typical bingo and exercise. This community really is a family including the residents and the staff.

The main reason we chose Sonata was that it was close to my mom's home and her friends could come and visit her. We also picked it because it is a small community and my mom's mobility is limited. Her apartment is close to the dining room. It is very clean and very modern. The only drawback is that there is no kitchen sink in the apartments. For my mom, I do not see that as a negative at all. Another major consideration for us and why we selected this community is that they are an LNS community and could provide nursing care if and when she needed it which eliminated other places for her. I am very pleased with the care she receives and the contact we receive. They keep me apprised of everything going on either by phone calls or emails.

Barathaven provided extra special care especially during this Covid-19 crisis. They Helped families stay in touch with Facetime and calls. Unfortunately my Mother in Law passed away 3 weeks after moving in but they really helped us, they packed up her things and brought them to our front porch. They also helped us arrange to donate and auction off some of her things to benefit the Alzheimer's foundation. A Place for Mom was exceptional in helping us find a community that specialized in Memory Care. I just wish I had found them sooner. I would like to thank my advisor [name removed], was outstanding. I just wish I could give her a big hug.

Very nice.

The food is exceptional. [Name removed], the lifestyle director is wonderful. Having our room cleaned once a week is fantastic. [Name removed] is great with us and makes all the events fun.

I've lived here for 2 months and I can't find anything wrong. The people are nice and staff is great. It's just nice to not have anything to worry about.

I've been here for 3 months and I love classes. The people here are wonderful and the staff makes me feel like I'm home. I fought it for a long time, but it was a great decision and I love it. I have people to talk to when I want and activities to keep me entertained so for me it turned out to be perfect.

I was very impressed with the tour and appreciated the consideration of the staff member assisting me. Her name was [name removed]. The facility was absolutely beautiful and the amenities were wonderful.

My aunt has resided at Serenades by Sonata at Longwood since [date removed]. The care she receives has been exceptional. The staff is kind and compassionate, and always available to help or answer a question. She feels well cared for and our family feels the same way. Everyone at Serenades is involved in my aunt’s care. I receive frequent communications and updates from the staff and appreciate the accessibility of management. Anytime I or my family visit we are greeted by friendly faces and I am always amazed at how everyone is aware of my aunt’s status, from the immediate caregivers to management. It is truly a team effort to make certain the residents are well cared for and comfortable. We appreciate the hands on approach and attention to detail.

My aunt has resided at Serenades by Sonata at Longwood since 2015. The care she receives has been exceptional. The staff is kind and compassionate, and always available to help or answer a question. She feels well cared for and our family feels the same way. Everyone at Serenades is involved in my aunt’s care. I receive frequent communications and updates from the staff and appreciate the accessibility of management. Anytime I or my family visit we are greeted by friendly faces and I am always amazed at how everyone is aware of my aunt’s status, from the immediate caregivers to management. It is truly a team effort to make certain the residents are well cared for and comfortable. We appreciate the hands on approach and attention to detail. Sincerely, [name removed]

This has been a very good experience. The Pavillion has more than met our needs.

Excellent tour. Great facilities and location. Beautiful grounds. Decent apartments.