12 Oaks Senior Living

We toured this community for mom. The staff seemed to be able to answer the questions we had for care. The community was nice and clean. The menu seemed appealing, but not what my mom wanted. Families should tour before that make a decision on care for a loved one.

Within 6 months, too much turn over of staff. Food could be more varied and tastier.

This community was very nice. It was really clean and the community had a nice set up. I did like the staff and they were very helpful and accommodating. The thing is that this community just did not work out for mom.

I was not very impressed with this community, during my tour I had noticed that the administration did not have a much compassion and patience for me as the other facilities did. They where very standoff and did not make me feel welcomed. I did not move into this facility and would not recommend it.

The move to Strake Place was not a pleasant one. Our biggest concern is that the food was horrible. They did not serve meals with a balanced diet to the residents. The community was decently clean throughout. They need some work in the activities department. They don't have a variety to offer and only play bingo daily. There is a high school across the street and during football games it can be very loud for the residents who are trying to rest and sleep.

The place is okay, and the people are very nice, and they try hard. However, they really can't give you the level of care they say they can. They don't have the staff to do what we needed, and what they said. It took a long time to even get a statement or a bill. They are pretty disorganized.

They have been doing okay. She seems to be doing pretty good there. They could have a little more entertainment than whats provided. There have been some minor cleaning issues. The nurses are really sweet to my mom. I haven't heard too many complaints about the food, though we did tell them some things she liked and she mentioned to us the other day she hadn't had those things in a while. There is some room for improvement but they aren't terrible.

They are trying very hard to upgrade. Consequently there is decorating going on. The change is difficult, But they're working very hard on making it nicer. The staff is friendly. The facility is clean.

I really liked the young man (Manny) that showed me around! This facility was clean and well maintained but the bathrooms in the apartments were fairly small. There was only one fairly small community living area. I thought the community fee was pretty expensive.

This facility was exactly like another one that I visited. Although it seemed clean and well-maintained the apartments were not as roomy and modern is the facility I'm considering. The community fee at this facility was too high as far as I was concerned, although that would not have affected my decision if I really felt this was the right place for my father.

For the most part this is a nice, but older facility. The apartments really are not big enough for two residents, yet they squeeze them into one room and in my opinion would make it very uncomfortable and crowded and even unsafe at times with all the furniture. Most of the staff are polite and caring, but not all. Was not very happy at all with the nurse on staff. She seemed very unorganized, forgetfull, and acted like she didn't know what was going on half the time. This facility is very understaffed, therefore, their response time to the call lights are not very quick at all, even when they were aware that my mother was a fall risk.

My father has dementia, and I'm not sure they were ready for the kind of problems that come with him. There have definitely been a couple of hurdles. Although my dad is admittedly a tough patient. They are doing the best they can with him though.

I would say if you are going in just for assisted living then they would be a five. However for my loved one they weren't able to do that great of a job, for our needs it would be a three. The cleanliness and the staff, those things were all great. They just weren't able to provide for the level of care that we needed. The one thing I would say is that they really need to have a family orientation on the first day that they get there. Where they talk about the schedule and what's to be expected, and just coordinate the care. When are meals, and when are meds given, what needs to come from home and what is provided. They talked with us about them a little but a sit down orientation would be nice.

Assisted Living Rates Starting at: $1295 Independent Living Rates Starting at: $885 have units for dementia/alz

It was fine for a few years, there was a lot of management turnover. The staff were just wonderful, however, and held everything together even with the turnover. There were levels of care, and we didn't feel like we got what we were paying for. They are able to accommodate Alzheimer's, but were not specifically trained for it. All the residents seemed to be happy, and mom liked it, we just eventually needed more care. They were good about keeping us up to date on how she was doing, but it could sometimes be difficult to get in touch with someone if we were calling about a question that we had.

VERY close to home - Monaco and Leetsdale but busy traffic corner and high-rise set-up. Truly beautifully appointed public spaces with good art but actual units were smallish with new but cheap carpet and dated very narrow galley kitchens with stove and refrigerator directly opposite in awkward layout, so not really suitable for cooking and had to rule out. (Unusual pluses: independently locally owned, can do different rent levels with continental breakfast + 15 meals or continental breakfast + one meal a day; slightly lower prices than most)

Another good option, Yolanda was very nice and helpful.

To start with the positive this is a very nice looking community, and they always keep things very clean and well kept. The food is also decent, they serve 3 meals a day and they are generally healthy. The first problem I ran into was that the community made no effort to integrate the new residents into the community, no welcoming event or party or anything. They also just did not seem to have a lot of activities in general. The main problem was the transportation, which was one of the features they sold me on. They have one bus with 15 seats for a community of well over 100 people. It made me late to appointments more than once, and I've had to wait multiple hours to be picked up. It really was not acceptable.

The place was nice, but too far for my father's sisters to drive to see him and also he would have to change all of his doctors.

Nice, but probably too big and not enough personal attention.