12 Oaks Senior Living

The residents and staff at Royal Estates are very happy and upbeat everytime I go in to visit.

Overall, it has been a great place for my mom. Cleanliness - excellent housekeeping service for my mom, and the whole facility always looks tidy and clean. Friendliness - staff is very friendly, always greets residents by name. Care - excellent, very responsive. Meals - food is very good. Activities- wonderful!! My mother loves all the different activities, and I love that she is engaged in doing things that stimulate her brain. Value - it is expensive, but honestly, for room, food, cleaning and all of the activities, I feel it is worth the cost

Other places I looked at had very small Memory Care Section. Common area is big and the bedrooms are a good size. The Meadows has a good energy. It is light and bright, the staff is friendly.

Great PLACE. In apartment repairs not done promptly but other than this it was excellent service. Dinners could have been better otherwise breakfast and lunches good. Yes, we would absolutely recommend Cedarhurst to other families!

I scored lower on food because I don't think it looks good, although I haven't eaten there myself. I think the activities are very repetitive, and it seems like the same people participate while others never do.

I love the facility and the staff. We picked this community because of the affordability, cleanliness, and it was beautiful.

It felt like home when we walked in the door. It was great. We found a place quickly and easily.

The location was perfect for us. The staff is among best I've encountered in the industry. The cost is on the high end of the spectrum, but that is probably due to the low number of residents in the facility and the low resident to caregiver ratio. I would highly recommend Chisholm Court.

The staff has been amazing Only thing is that memory care could use more staff. The Oaks needs to have more engaging activities for those that are mobile. Again this appears to be a staffing issue. It is a little pricy based on care my aunt requires in Oaks. Working to move from oaks to assisted living to reduce cost.

Mother instantly fell in love with the staff and cleanliness. Price was more affordable. Difficulty reaching staff after 5pm. Front desk not manned after 5pm. Frequent changes in administrative staff. TV signal and WiFi frequently out. I once asked one of the nursing staff to make sure my mom took the right dosage and the right medication. She said she would but she never checked her

I have found this location to be very welcoming. All services here are good and I am grateful for that. I spend a lot of my time volunteering and working the convenience store here. There are a lot of other great activities we all share.

Staff is always there to help! [name removed] is awesome very kind and caring!?? I feel like they all go far and beyond their job duties the only thing I think that should be done is a cover over the court yards so that residents can sit outside when it’s either raining or to hot

The time my mother in law spent at Lucas Court was amazing!!! They are super friendly, they care a great deal about the residents or family as they call them, they are prompt, and very loving. I highly recommend them to anyone.

Overall rating, cleanliness, friendliness of staff and qualify of care are all great. Meals have been delivered to her room which is great. But she is very difficult to satisfy and she would not be a valuable, fair responder about the meals/dining. She does not participate in any activities but has been having hair appointments. As far as cost, the value fits the market competition.

We love all the wonderful staff, building is always very clean and smells great . Y’all take very good care of my cousin [name removed] . Thank you so much ! Enjoy the family nights once a month . The grounds always look mowed and edged .

Seems really good from what we experience. Small group which we think is good. No complaints I do not understand why 200 characters is needed on this form unless you have issues. We are sure that it would be taken care of if needed.

All of the employees treat each resident with love and respect...just like family! My mother in law loves to participate in all of the activities, especially the bingo and domino's! Thanks for everything!

They really try to keep the residents active. They do bingo on a regular basis. They have a prayer group daily. The food is good. It is as close as they can be to home. My mom enjoys it even though she wants to go home.

We had to move our Aunt from Houston to get closer to us, her nieces. The first day we walked into the building, we felt at home. One thing I really appreciate since she has been here for over a year now, is that the staff has remained the same. We feel comfortable asking any questions. We love it here.

The quaint atmosphere, beautiful decor and friendly staff are just a few of the reasons that I love that Broadmoor Place is my Mom’s home. It ended up not being a difficult decision because we could see very clearly the love for seniors that the entire staff shows for the residents. Broadmoor Place has truly been a blessing to our loved one - thank you!