Wingate Senior Living

Our tour at Wingate Residences at Haverhill was fine. They were in the running for the final three when it came time to make our decision. We decided on another facility that was just head and shoulders above all the others we looked at.

It has been a difficult transition for our loved one but the director [name removed] has just been so incredible to our family and [name removed] who works up at the front desk is outstanding. The dining experience is great the girls working there serving the meals are wonderful but the food is just a little so so. Our loved one has not taken advantage of the activities as of yet but they have so many different things for the residents to do there.

The Inn at Silver Lake was our second choice, the location was perfect and the outside campus was beautiful. The lady who was showing us around the facility was great and so responsive to any questions that we had. The building was not as nice and new as another place we were looking into, and that is ultimately what it came down to.

We had a very good tour at Wingate Residences, but it just wasn’t for us. The apartments were too small.

Wingate Residences is a beautiful facility and our loved ones apartment is a very good size that is clean, and well appointed.

We chose this facility after looking at a few because it seemed more reasonable than the others we looked at. We liked the layout, the staff, the cleanliness, etc. It is a very beautiful and pleasant campus. They were very good with communication and got back to us quickly about things. We did have an incident where my mom had a doctors appointment that we had cancelled and they transported my mom to that appointment and no one went to that appointment with her which could have been dangerous. Overall the care was good and we were satisfied. She had fallen and went to the hospital and when she came back they felt they did not have enough supervision so we had to move her. If it were not for that fall, she would still be here. I would recommend them to others looking.

Very careful and keeping residents safe. You all have done a great job.

Helpful personal service at a challenging time.

The community was very nice, clean and welcoming. The tour and food were delightful. There are several activities available prior to COVID and they had a calendar of events. This was a nice place for in between living.

It is nice and clean, and forgiving. The staff help my dad out. The community is very clean. It is a nice place and take great care of him. We looked around and he had a cat, and allowed the cat to join him in the community. It is a well lite community. The place is awesome. They go out their way to make my loved one comfortable.

Wingate is within walking distance of a bank, grocery store and pharmacy, near cultural activities. It provides transportation to there and to doctors. Health care is flexible and residents can most often stay in their room or apartment as they age and need extra care. Physical exercise is provided via a gym with individualized plans. Swimming pool and whirlpool and classes. A memory care unit is attached to the facility. Food is individually cooked and varied. Programs include many interesting and varied events - book club, poetry, music, art, attractive outdoor area near a river, bike path is adjacent. Most residents have a close relative near, by and some are spouses of residents in memory care unit. The atmosphere is permissive and protective. The building is wired for computers and there is a computer lab and teacher. [removed] building is not easily repaired if computers don't function well. Wingate bought Epoch 2 years ago and new carpets are needed and promised. Slow progress!

Dad has enjoyed his many years at Wingate. Activities are great, and everyone smiles. Food is ok, but perhaps needs to be a bit more diverse. Overall, very pleased with experience.

Living at Wingate provides me what I need each day.

Great staff overall. The renovations while probably a good idea, are cold and uninviting. What was a welcoming 'country kitchen' us now granite counter tops - looks like a kitchen in a new development house. Most residents are in their 90s- new owners should remember that. otherwise, good care, nice people. Especially like the pool table and pool.

My mother has been a resident for over 2 years now at Melbourne. The staff are always friendly and show their care when attending mom's needs. I feel that when I do have a question about her care, it is addressed in a timely and professional manner. My mom always looks well taken care of, and the staff provides activities which are appropriate with residents who have dementia. Since my mom always loves the outdoors, I'm glad that Melbourne provides a courtyard where she is able to sit with other residents and staff members and be safe. It allows her to enjoy the good weather days.

Very nice place, I simply liked other places more. The person that gave my son and I the tour was [name removed] - who mostly spoke to and maintained eye contact with my son instead of me during most of the tour. Just a suggestion, but when providing a tour for a possible client the focus should be on the client and not their son or daughter accompanying them.

Again, we liked this community but rooms were small. More assisted living than independent living.

Moving mom here was a much better choice it has what we were looking for to handle her care. It's a located memory care community and they have trained staffing to handle my mother's outburst and paranoia. They were recently just sold so there are new staffing and new management and they are very professional and kind and very knowledable. They are definitely living up to what they promised as far as the extent of care they would provide for mom. The community is clean and odor free. The residents seem to be well taken care of.

The room is a little small for dad. The staff have been great. This community does seem a little expensive for a respite stay. The food is good and they have a nice dining room. The community is clean and I would recommend this community for a respite stay.

I thought Wingate Residence was a nice facility when I toured, but the distance made it not an option. It was too far from where I was looking. The people that took me around was friendly and helpful, but it was not what I was looking for.