Willow Ridge Senior Living, LLC

Life changing

They have done a lot well. They are very attentive, because it is a small facility. Their routine has been incredibly beneficial to my loved one, as well as the care she is receiving. The thing they can definitely improve on is their food; the menus are very odd and I am not sure about the nutritional value. The building itself is a little older too, but they are updating it.

Our loved one was only here a brief time, but my overall impression of Brookdale Deane Hill was a good one. The facility is clean and well kept, and the staff seem friendly and caring.

We just had to take my mom out of the Atria /south Setauket because basically she got kicked out because they could not take care of all of her needs, so that was a little bit disappointing for the family.

They need to improve their communications. I have asked for some things and then had to ask a second time. They just need to follow through. The overall facility is nice and they take care of it.

My father was a resident in the Orange facility for 1 month and then was able to be moved to Amerisist of Culpeper which is much closer to family. The staff at Orange were very friendly and supportive of my father's needs. Tanika the resident manager frequently checked in with my father to make sure the asssisstance he needed was providied and also check on is physical and mental health were staying on track. She noted the same things I did regarding days when he was slightly confused and just not him self. The facility did not hesitate to call me with concerns or questions. I felt comfortable with my father being there.

I think that everyone is really nice and they seem to treat the residents great. The particular community that my Dad is in is broken up into smaller communities. I like that and I like the fact that his community has their own dining area. As far as improvement, the administration could be more organized. It also is not clear who the go to person is for questions. Great value also.

I am really pleased with Brookdale Brighton. It is a very clean facility. In fact they were cleaning the carpets and upholstery when I was visiting recently. She is getting a really good value right now by signing by July 31st. There are a lot activities there. Unfortunately she does not really participate in them. Everything was a positive experience here. When she has any type of problem it gets resolved very quickly. The staff are wonderful. They are always willing, able, and happy to see you.

The only thing I have noticed at Amerisist of Manassas is they really need to be better about cleaning moms room. The last time I was there I had to clean her bathroom for her. The staff does take really good care of mom there. They are very attentive to her needs. They are always giving me updates. I appreciate that this is a small facility so mom doesn't get lost in the mix. Overall I am quite pleased here.

Overall we're pleased with how things have gone with Brookdale Brighton. They keep the place looking clean and well kept at all times, and the people here are very friendly. My loved one has said they also do a great job with the food, which is nice to hear! Really the only thing I'd like to see them improve on is to be slightly more cooperative and coordinated with their in-house care service, otherwise I've got no complaints!

It was nice, and they had great entertainment. They had music groups and trips to museums, people coming in, magicians. Though it did get to be very expensive.

I am happy with them. There are a couple of things I am not real happy about. The staff is great, but they could do more in terms of activities. Most of it is boring, they do the same things all the time. The one thing that really bothers me is that they don't have walk in showers, I think any place that has a population that is mostly over eighty should have walk in showers. They charge a non refundable 2000 community fee. They were able to work with me to make this a more affordable choice.

My visit to this facility was outstanding. It was clean, friendly & inviting. The staff was impressive. The manager on duty, knew the patients by name. Will consider brining my family member here for a visit.

I am very pleased with the decision to have my father move into Atria. The food is very good and the workers are very helpful. I think my father is happy there.

We toured this community while looking into care options for a loved one. Emeritus seemed like a very nice place overall, but not a great fit for our loved one. The facility itself is very upscale, and they seemed to have a lot going on. However, we thought our loved one would do better somewhere smaller and less busy, . This seemed like it would be a great place for more active seniors.

Very accomadating as we arrived early and needed to leave early. Liked the level of care that they provide. Definitely a contender

We really loved the place a lot in general. Our only issue was that towards the end my father fell out of his bed and had to be taken to the hospital. After taken there we went back a short while later to his room to gather his belongings and found that [removed]. The room had been cleaned and there were people coming in and out of there, and someone in the process took the [removed] and walked away with it. That was disappointing and I think they could have handled the situation better when we raised it to their attention. Other than that it is a very nice place. The home is beautiful.

Working with everyone at Brookdale has been a wonderful experience. There seems to be many bible studies, but little other activities. I wish there was more routine to the day, more activities to choose from. My only complaint is I find it difficult to get returned calls on questions.

We recently moved my mother-in-law to her new "apartment". Everyone there was very welcoming. The management team matched her up with another woman that recently moved there and they have become good friends. There was only 1 concern that we had with Crimson Ridge....it was a challenge to straighten out her meds and to make sure we had ample time to order her OTC items Once this was taken care of, it has been smooth sailing and Mom has adjusted nicely.

Older building that has been remodeled. The facility was very nice as were the staff. For us, the location was a little out of the way for our family.