Willow Ridge Senior Living, LLC

We picked this community because of the location to other family members, and it's a very nice place. They could improve on the food options. The breakfast is great, and the lunch is okay. This was the best thing that we did for my loved one. Overall, I would recommend to other families.

Medicines are a little sketchy and troubling as we cannot afford to have them give her her meds. Other than that we have been very happy with Atria. They have a very active community and the workers care for the residents and are very welcoming.

We picked this community because it was close to family. My loved one made friends. The staff took care of things. It would be nice if they invited familiy to outings, such as a movie/popcorn night, or an ice cream social. I would recommend to other families.

I would recommend Atria South Setauket to other families looking for their loved ones.

Experience not reciprocal. Overall positive reciprocal except for the handling of medical issues. We found out upon check in that the visiting doctor would not take on a respite patient so when my parent contacted covid, there was no one to treat her. I also was not pleased with how they handled covid, returning residents to common areas without negative testing. It's no wonder my mom contracted covid there.

It is a very friendly and relaxed place. It's a great fit for veterans and working class seniors. My brother was immediately welcomed and has more friends now than he has had in many years since retiring. It's a great fit for people who share similar life experiences. I do recommend it.

They are very friendly and take care of issues fairly quickly. They check on my mom to see if she is ok, when she does not come down for dinner. Her main complaint is the food isn't good. She has already discussed this issue with the staff.

Overall, my loved likes the food. They have worked well with my loved one through their health issues. They could do better with the communication.

The new community will finally open in February 2023, which will have both Assisted Living and Memory Care. What stuck out to us here was the affordable Memory Care and the up grades (such as roll in showers, in which some of the others did not offer). We liked the idea of a flat fee, no add ons, which would have made AL at other communities almost impossible. The Staff has been wonderful to my mother. I have become friends with many, as I look at this as a partnership, what can I do to help you help my mother. I am a very proactive and supportive family member and I feel that is very much appreciated by the staff. I visit with my mother 3 to 4 times a week. Since my mother has dementia, some activities are a challenge. But the staff and residents encourage her and support her. Housekeeping is provided, at first I was not pleased but I believed they have changed cleaning companies. I would definitely recommend them to family and friends.

Especially for the price they were asking, the building was outdated and wasn't clean. The resident rooms were just worn. And the staff wasn’t anywhere near as friendly as the place we chose.

The main reason we went with Anthology of Olathe over others we toured was just because the locaiton was closer and more convenient for family. They have an awesome activities director [name removed] and [name removed] is great too.

We have been very happy with the experience at The Manor House Independent Living. Mom loves the people there and all the help that she receives. They have a very friendly and caring staff. I would highly recommend this facility to others.

We picked this community because, it was very close to home and I needed somewhere to get to quickly. The memory care is a very good place. I am happy, that my loved is there. I feel safe which was a main consideration. They do the best that can, to take care of my loved one and other residents.

Fox Trail at Manassas is an absolutely BEAUTIFUL facility. This is a place that I would move to in the next 5 years. It is for more active, independent people I would say but they do offer care. I saw a lot less people in wheelchairs than other places I visited. The only downfall was I did not see many staff out and interacting with the residents, but it may just have been the time I was there.

The staff at Atria South Setauket were AMAZING, I loved them. I saw a lot of residents out and about doing activities during our tour. The dining room was absolutely beautiful. The downside for us was the rooms, they only had a small window so it felt very dark and she would not get much natural light. I also was not a fan of the old hotel carpet in the hallways.

This facility is the right place for my mom right now. She's had no complaints. They keep the facility clean. Housekeeping is weekly and they do a good job. The food is good, it's good quality and variety. Communication with the family is good. One suggestion I have is better communication with what they have to offer like transportation and in house services. Even if they don't offer some of the needed services, a list of resources in the area for needs would be very helpful. Overall, I would recommend them to friends and family.

Management does not seem to have a lot communication with each other. One person promises something will happen, but then they do not communicate it and it does not get get done. But generally everything else has been good. The staff is friendly and residents especially are all very friendly. I think that it is a nice and safe place to live. I would recommend Legacy at Willow Pond to others looking for independent living.

Some of the staff is very helpful. The food does not seem as appetizing-especially for what you are paying. I enjoy the care and people. Overall, it's a good place to place your loved one for assisted living, and it is a good facility.

Our loved ones biggest complaint would have to be with the meals - according to her now she is dealing with dementia so we are not sure how much of this is true, but she says by the time she gets down to the dining hall most of the hot meals are gone and what is left is just cold sandwiches. She is still adjusting to things but the staff member's have been incredibly and they can easily look at a situation and come back to us with different recommendations