Willow Ridge Senior Living, LLC

Very nice- biggest room is quite small

I toured the facility and was impressed with the staff. At the time, they were just re-starting their dementia care unit.

very nice, clean, no smell. incontinent products monthly fee. will take care of ordering medications.

Close second.

I have been here for 8 months, I feel it is not fair to try and rate my experience for this reason. Legacy at Willow Pond has had a whole new team and they are doing well to make a new home for me and others. Some things will be changing as time goes and I was prepared for this when I came. So far my experience has been good and I look forward to a future here at Willow Pond. Check back in a couple years and

I really like it here, but a change to the website has pretty much excluded anyone who is looking for an independent lifestyle. Heritage Oaks is NOT an assisted living facility, officially, but it is touted as one online. I may have to seek another living space.. I have questioned why this is, but received vague and incompete answers.

We were able to try the food when we visited and it was good. The people we met were nice and knowledgable. The community seemed clean. This community did not offer an apartment for one person. The closest they had was a room with a shower. We did not think our loved one would be comfortable here.

I liked this community when we toured it. The people I met were nice and the community seemed clean. This community was a little more expensive than what we were looking for.

We really thought that this community was exceptional. The staff was very nice and super accommodating. The people that we saw were great. The only problem was that the community was so far away from my friends family.

The Amerisist was a very small community and my grandmother was used to a larger home. The rooms were overall very small and were due for a refresher. The staff were very friendly, though, and greeted us with a packet of information and seemed very prepared for us.All of the staff knew the residents by name and seemed to engage with them very well.

Mom has been at Greenfield for a year now. Things were going well, but once mom went into the hospital and returned all went down hill. She needed a little more help and I understand that pricing will go up but $2000 a month is ridiculous. They have a new director since we first moved in. Not as efficient and passes the buck to another staff member when she is asked a question. Room/care rates are comparable but the add ons like medication management and incontinence care are high and unreasonable. When you are away in the hospital they will not deduct care cost days until you exceed 14 days out. That is not fair as they are charging you for 14 days of services/food/care that you have never received. Doesn't take much for billing to figure out per/day costs and deduct them. On the other hand the direct care staff is very kind and loving towards the residents. I cannot say enough about the aides, nurses and house keeping. These people truly like working with the elderly and are very compassionate.

I am generally pleased with Brookdale, My only complaint is the food. I do not believe what is being served is worth the cost we are charged. Many times what is on the menu is not available. We are told they have run out of the items. Needless to say, this is not acceptable. The waite staff is not very competent. A new head of the staff has been hired and I have faith that many of the complaints will be addressed.

I am very pleased with my move to Brookdale. My apartment is adequate and very bright. The people are very friendly and helpful. I am still getting settled and have not been able to attend as many of the events which I would like to. i hope to be able to do so in the future. The only concern I have is the cleaning person assigned to my apartment. She is very young and it will take time for her to learn how to clean well.

My mother is able to do the things that she enjoys and it's gone well for us overall so far!

I haven't seen any issues other than the wifi doesn't reach to her room they are trying to result. Everybody has been very helpful to my mom and the meals are good.

Cost of $1800 for a respite 10 days was high. If they said for $2000 she can stay a month would have been a better promotion. Told about the $2000 month cost after we left. Based off of the $1800 per week, the monthly cost would have been $7200.

Outstanding in every way for an independent Senior. I would give it 5 stars, except for the category of Care Services, which are kind of just "ok," and I found I needed to supplement them with non-Gables services. The grounds, rooms, and dining room are beautiful and elegant, and the staff is the friendliest I have ever encountered. And we got a terrific value on a room with a less-than-optimal view, which didn't matter to my relative that doesn't like to look outside.

Overall experience - The staff was kind and caring. The facility was dated but clean. Food was average. Room was decent size. Very reasonable price. It is a functional, low cost assisted living facility, but not something one would get excited about.

The front staff when you first walk in were pleasant. Overall the place is clean. Cafeteria people were wonderful and food choices were good. However, the staff that was supposed to assist my father did not do a very good job I would say very poor. I would go there and he would not be able to get out of bed and he would be full of urine the bed soaked and when I mentioned it to the staff they said they checked on him just a few minutes prior which I knew was a lie because half of the urine was dry. The staff had him on for one day a week showers which sometimes happened and sometimes did not. I would get the excuse the staff was short that day which is understandable being Healthcare and I was a nurse for many many years but then they wouldn't do him the following day unless I said something. Girl that did the overall housekeeping once a week was a sweetheart. The maintenance man took items out of my dad's room without calling me. So I hope I've answered some of your questions. Oh and one more thing sometimes they would put his meds in front of them and not watch him take them and I would go there and there would be a couple days worth of pills spread all over the place on the floor, and in his chair.

Go see for yourself: it is clean, welcoming, & staffed with caring individuals