Willow Ridge Senior Living, LLC

Mom and Diane had lunch here. Nice but mainly independent living with extra care costs added.

been twice, really interested, but no private shower, visited 3rd time.

WE REALLY LIKED RIVERWOOD AND ALL THE ANNUITITES! RIVERWOOD HAS A LOT TO OFFER. THE PRICE FOR LIVING IS A LITTLE HIGHER THAN WE CAN HONESTLY AFFORD.

Move in complete...went much better than expected! So far so good!

Very nice.

Very nice- biggest room is quite small

I toured the facility and was impressed with the staff. At the time, they were just re-starting their dementia care unit.

very nice, clean, no smell. incontinent products monthly fee. will take care of ordering medications.

Close second.

I have been here for 8 months, I feel it is not fair to try and rate my experience for this reason. Legacy at Willow Pond has had a whole new team and they are doing well to make a new home for me and others. Some things will be changing as time goes and I was prepared for this when I came. So far my experience has been good and I look forward to a future here at Willow Pond. Check back in a couple years and

I really like it here, but a change to the website has pretty much excluded anyone who is looking for an independent lifestyle. Heritage Oaks is NOT an assisted living facility, officially, but it is touted as one online. I may have to seek another living space.. I have questioned why this is, but received vague and incompete answers.

We were able to try the food when we visited and it was good. The people we met were nice and knowledgable. The community seemed clean. This community did not offer an apartment for one person. The closest they had was a room with a shower. We did not think our loved one would be comfortable here.

I liked this community when we toured it. The people I met were nice and the community seemed clean. This community was a little more expensive than what we were looking for.

We really thought that this community was exceptional. The staff was very nice and super accommodating. The people that we saw were great. The only problem was that the community was so far away from my friends family.

The Amerisist was a very small community and my grandmother was used to a larger home. The rooms were overall very small and were due for a refresher. The staff were very friendly, though, and greeted us with a packet of information and seemed very prepared for us.All of the staff knew the residents by name and seemed to engage with them very well.

Mom has been at Greenfield for a year now. Things were going well, but once mom went into the hospital and returned all went down hill. She needed a little more help and I understand that pricing will go up but $2000 a month is ridiculous. They have a new director since we first moved in. Not as efficient and passes the buck to another staff member when she is asked a question. Room/care rates are comparable but the add ons like medication management and incontinence care are high and unreasonable. When you are away in the hospital they will not deduct care cost days until you exceed 14 days out. That is not fair as they are charging you for 14 days of services/food/care that you have never received. Doesn't take much for billing to figure out per/day costs and deduct them. On the other hand the direct care staff is very kind and loving towards the residents. I cannot say enough about the aides, nurses and house keeping. These people truly like working with the elderly and are very compassionate.

I am generally pleased with Brookdale, My only complaint is the food. I do not believe what is being served is worth the cost we are charged. Many times what is on the menu is not available. We are told they have run out of the items. Needless to say, this is not acceptable. The waite staff is not very competent. A new head of the staff has been hired and I have faith that many of the complaints will be addressed.

I am very pleased with my move to Brookdale. My apartment is adequate and very bright. The people are very friendly and helpful. I am still getting settled and have not been able to attend as many of the events which I would like to. i hope to be able to do so in the future. The only concern I have is the cleaning person assigned to my apartment. She is very young and it will take time for her to learn how to clean well.

My mother is able to do the things that she enjoys and it's gone well for us overall so far!

I haven't seen any issues other than the wifi doesn't reach to her room they are trying to result. Everybody has been very helpful to my mom and the meals are good.