Willow Ridge Senior Living, LLC

My mother and mother-in-law have been residents for several years now. The staff people are wonderful and long term, and the housekeeping is excellent. The food is so-so, and the ability to self use laundry services are limited. Many activities and opportunities for residents to attend events and shop externally. Limited car service (within 5 miles) for doctor visits with appointments. Electric and heating/cooling costs included in rent. The only complaint we have, as previously stated, is the increase in rental payments each year, averaging between 5-7 % per year, which is significant when the rent exceeds $ 4000 per month. Scuttlebutt within the residence is that there is a wide disparity in costs between residents. Eventually, these increases will likely force both my mom and mother-in-law to different accommodations.

My mom is adjusting well to Atria. She has been attending a variety of activities and enjoys the dining experience. The staff is awesome and very attentive. We just lost my dad my mom needed to be around people in a new environment. She was very hesitant to leave her home in a senior community, but I explained that her needs changed and begged her to try it. She loves it now, and I am so glad she is there. My only negative comment is the smell of the carpets in the hallways and the stairwells. I wish the flooring was washable and easier for them to clean. I know wood floors are expensive, but it would be a big improvement that would not harbor germs and odors.

Appreciate the staff! I have witnessed challenging situations and appreciated how the situations were handled.

This community looked pretty old and the paint colors were dark which gave me a feeling of not being home. I did get a chance to speak with the tour guide and he did invite us to lunch to talk more. The food was good and acceptable. The community all together was a nice, clean, well kept place.

My loved one has only been here a short time, but so far our experience with Brookdale Brighton has been a positive one. The facility is clean and well kept, the staff seems friendly, and they've got a good variety of activities. It seems to be a nice place, overall.

Things are going okay at Atria Penfield. So far, I do not have any problems or complaints with the facility or the staff. I have had a pretty good experience with the place so far.

I visit there regularly for the past 10 years I love the staff there they are always helpful when it comes to the care of the residents they know what they're doing the Residents seem happy and healthy the food looks to be home made and the residents eat well Ive ate lunch plenty of times and had a great experience I'm reading some of the reviews on here and it's shameful to see that some people would say anything if their not happy I've had a wonderful experience with visiting and volunteering here with the residents at Amerisist of Manassas.

Life changing

They have done a lot well. They are very attentive, because it is a small facility. Their routine has been incredibly beneficial to my loved one, as well as the care she is receiving. The thing they can definitely improve on is their food; the menus are very odd and I am not sure about the nutritional value. The building itself is a little older too, but they are updating it.

Our loved one was only here a brief time, but my overall impression of Brookdale Deane Hill was a good one. The facility is clean and well kept, and the staff seem friendly and caring.

We just had to take my mom out of the Atria /south Setauket because basically she got kicked out because they could not take care of all of her needs, so that was a little bit disappointing for the family.

They need to improve their communications. I have asked for some things and then had to ask a second time. They just need to follow through. The overall facility is nice and they take care of it.

My father was a resident in the Orange facility for 1 month and then was able to be moved to Amerisist of Culpeper which is much closer to family. The staff at Orange were very friendly and supportive of my father's needs. Tanika the resident manager frequently checked in with my father to make sure the asssisstance he needed was providied and also check on is physical and mental health were staying on track. She noted the same things I did regarding days when he was slightly confused and just not him self. The facility did not hesitate to call me with concerns or questions. I felt comfortable with my father being there.

I think that everyone is really nice and they seem to treat the residents great. The particular community that my Dad is in is broken up into smaller communities. I like that and I like the fact that his community has their own dining area. As far as improvement, the administration could be more organized. It also is not clear who the go to person is for questions. Great value also.

I am really pleased with Brookdale Brighton. It is a very clean facility. In fact they were cleaning the carpets and upholstery when I was visiting recently. She is getting a really good value right now by signing by July 31st. There are a lot activities there. Unfortunately she does not really participate in them. Everything was a positive experience here. When she has any type of problem it gets resolved very quickly. The staff are wonderful. They are always willing, able, and happy to see you.

The only thing I have noticed at Amerisist of Manassas is they really need to be better about cleaning moms room. The last time I was there I had to clean her bathroom for her. The staff does take really good care of mom there. They are very attentive to her needs. They are always giving me updates. I appreciate that this is a small facility so mom doesn't get lost in the mix. Overall I am quite pleased here.

Overall we're pleased with how things have gone with Brookdale Brighton. They keep the place looking clean and well kept at all times, and the people here are very friendly. My loved one has said they also do a great job with the food, which is nice to hear! Really the only thing I'd like to see them improve on is to be slightly more cooperative and coordinated with their in-house care service, otherwise I've got no complaints!

It was nice, and they had great entertainment. They had music groups and trips to museums, people coming in, magicians. Though it did get to be very expensive.

I am happy with them. There are a couple of things I am not real happy about. The staff is great, but they could do more in terms of activities. Most of it is boring, they do the same things all the time. The one thing that really bothers me is that they don't have walk in showers, I think any place that has a population that is mostly over eighty should have walk in showers. They charge a non refundable 2000 community fee. They were able to work with me to make this a more affordable choice.

I am very pleased with the decision to have my father move into Atria. The food is very good and the workers are very helpful. I think my father is happy there.