Willow Ridge Senior Living, LLC

I never thought of having to live in a senior living center. Then my life changed on a dime. Walking out of house on a trip to the hospital and never return. Now it's life in a wheel chair at The Gables. I find no barriers in my way and a community that helped me heal. Physically and mentally. Both the staff and other residents fill my cup daily. I now try to do that for others here.

The staff always there for me. I love that I don't have to cook if I don't want too. My home is spacious. Glad to call this my home.

Every exceptions has been met. It gives me my space to call home. Community is what family is all about.

I have made a lot of friends. I have enjoyed doing the crafts, learning some new card games going out on the outing. Every month we get together and give a list of the places and things we would like to do. Getting together with friends at meal time being able to get out most everyday to walk. I enjoy. Very much and doin the fitness class each day. Overall it is a nice place to be it is like home in a lot of ways. I'm happy my daughter found it for us.

Every was great. They met our every need. They are friendly and professional. Yes, we would recommend The Village at Penfield to other families based on the experience we have had so far.

What we like the most about Hampshire House are the staff. They are very kind and considerate. They make the people feel as much at home as possible. Yes we would recommend this community to other families.

Overall, I think the Village is a good place for my mom. Most of the staff, including the CNA's and med tech's, are very friendly and helpful to make the residents comfortable. There have been a couple of issues where overnight staff were difficult and not helping my mom to get to bathroom as she is wheelchair bound. Issues were addressed by staff.

The people couldn’t be nicer, more helpful or more patient. They have made a difficult situation easier. The apartments are big, clean and bright. The whole facility is beautiful and well kept. I feel this is the perfect place for my mother in this next stage of life

Manor Hills is a wonderful place with an at home atmosphere. The building always smells like home and not an institution. My family aunt always gets great care. The staff treats her like family as well as our family. The rooms are very spacious and have their own shower. Activities are great with an open room for her to go and work on her crafts when she wants. She especially loves that there is a library in the facility. Hair dresser prices are the best and she does a wonderful job.

At 64 my brother experienced a major health event which left him unable to live alone. Finding Manor Hills was a life saver. Being a military veteran it was nice to find a place that had several residents that were also veterans. He went from living a fairly isolated life to being surrounded by a caring staff and friendly neighbors.

A family friend was at this facility for 4 months. Her room was like a cozy bedroom. It was immaculate, the whole place is spotless. The staff is very unique in that everyone from the custodial staff to the medical staff were caring, kind and professional. The food was great as well. Loved that it is a smaller building that fosters a family like environment. Would highly recommend .

My dad truly loves the Atria. He is making friends and ea The activities. The food is very nice. The convenience of having the PA on location is very helpful as well as the onsite pharmacy. It truly is a welcoming experience.

I visited multiple facilities in search for a place for my dad who was moving cross-country to be near his grandchildren. From the moment I called, the staff at The Village at South Setauket were warm, friendly, and welcoming. I met a variety of folks on my tour, and each one had worked there for no fewer than 7 years. It is clear that the staff is supported and supportive, and they work together as a team to ensure that the residents and their families are loved as if they were their own. I cannot say enough kind words about The Village at South Setauket. The living space, the food, the activities are all wonderful, but the staff is what really makes this place a home for my dad.

We were attracted because of the quality vs the price I get more bang for my buck and it's well run. I would recommend to others.

I have been living in this assisted living since year 2018. The care staff helps me with clothing, showering, toileting, and bedding. The staffs are very polite, kind, and speedy. I like that the management team does not use agency care as much as possible. The food is delicious and the service is awesome. We have many activities such as bingo, puzzles, other games, happy hour, shopping and scenic drives. I am satisfied with this facility.

I am very pleased with the way the staff are attentive and take care of the residents. My mother really likes living there. I think they can have just a little bit more activities. Other than that, really love it.

The aids were lovely. The staff was attentive. The choice of daily movie was random. They could try to offer some more that appeal to the mostly older women who live there.

It's actually really homey there . They are all good with the people that live there and are open to any advice as far as improvements go . They do need to clean the floors better, especially under the beds and windows.

Overall experience - very good, everyone is helpful. Cleanliness is good. The individual room could be cleaned more often. The staff is friendly and nice. Quality of care is good. We had a delay in setting up appointments but looks like we're on track now. The meals are simple and tasty. For activities, they plan something everyday. It is a good value for the care that's given. I'm pleased with facility and my loved on is happy there.

Management in any organization leads the staff in how care is given. This facility has a director who cares about her residents and staff and she encourages/leads her staff to care for their residents as if they were their parents or grandparents. It is not a job at The Towngate. It is a philosophy that works for the residents and their families. Staff seems happy & that resonates to the residents.