Willow Ridge Senior Living, LLC

The Village at Penfield...Staff office & professional.??

Village at Riverglen is fantastic! We are extremely happy with our choice for care for my husband. We would absolutely recommend this community to other families based on the experience so far.

It has been 7 weeks since my mother moved into Lavender Hills and the transition is going smoothly. There have been a few issues that have been resolved. I have had to adjust to the fact that things go missing from my mother's room, but I was warned this could happen and understood that this is normal for the residents to move things from one room to another. This is not a serious issue to me.

Due to an urgent & unexpected move, my father was placed in Lavender Hills Memory Care. He spent the last 9 months of his life there and I could not have asked for better care. The staff was so pleasant every time I was there. They would send me pictures of my dad throughout the week. My dad was very happy spending the last 9 months here. Thank God for places like Lavender Hills!

It's Home with an extended Family! We would definitely recommend The Addison of Willow Pond to other families based on the experience so far.

The Culinary Director and I have had many conversations about food. We have committees. The staff is friendly and there when needed. I am impressed with the cleanliness. My health has improved so I am leaving the community, but I will miss everyone.

The remodeled sections great. older sections not so clean. The residents and all staff are great. Parents are in independent living but all staff is very responsive to their requests. The food is not like mom used to prepare but edible. big plus that chef meets with residents and ask for suggestions for the week and prepared them. . my parents like cranberry landing because it is smaller in size. this allows them to feel like they are sharing facilities with friends and family. versus being in an institution.

My stay was very enjoyable and great. The care was excellent and I always got the information I needed when I asked. I hope that I can come back one day. The food and service was excellent. I made a couple of friends here too.

The staff are all wonderful. Very friendly and caring. They are always there to answer questions and to help with anything I might need or want. The facility is nice and everything is relatively convenient. The residents here are amazing, so friendly. It's pretty rare to even pass anyone in the hall without them smiling, saying hello, and welcoming me.

I work her with someone as a aid and all they worker are so kind and nice there always helping you. They front desk worker are very nice and friendly people and they kitchen workers are very nice people. They take very good care of there resident. [name removed] who cook go above and beyond [name removed] is always going out her way to help anyone she always smiling.

Good location. Staff are very friendly and kind to residents. Easy to work with as far as admissions. Very responsive. Lots of activities for residents to participate in. Also has a security guard on staff and someone at reception desk

This is the third independent living center my mom has lived in and is definitely the best of them all. The employees are all very friendly and helpful, especially the front desk and dining room staff. Biweekly free shuttle service is a great convenience. The affordable in-house aide service makes it possible for residents to stay even when they need additional help not typically available in an independent living center. I highly recommend this facility for anyone looking for comfort and care.

My mother, who is staying in an Independent Living apartment, really likes her apartment. It's bright and nicely set up. She really likes the dining room atmosphere. The food is good, and the staff is friendly and accommodating. The residents she's met have all been friendly. My brother is in Memory Care. The staff is caring and provides a friendly atmosphere for the residents.

I would say a 5 especially after my trials with the Manor at Woodside in Pok! Gables is half the cost, includes a kitchen, washer/dryer in the apartment, more storage and living space and fantastic food! The staff are really nice and for the most part so are the residents. Also cable tv ane wifi at no cost. The moving co robbed me but wirh 14 days to plan and vacate I guess some things didn't get vetted. Overall a good move and I'd recommend it!

After my father passed away it was a bit of a whirlwind trying to find a place for my mom to live. The staff at Manor Hills was willing to meet us at 7pm to do a tour. All of my questions were answered while we were there. My mom was offered a private room that she could move into immediately. This took away all of my worry. The room is very nice. I know she is well cared for and safe. She has adjusted quite nicely to her new home and enjoys living at Manor Hills.

With your group finding as a match at the Gables of Brighton, it gives the feel of home with Mom's situation a sense of comfort and personal space with the amenities. To include, the food in the dining hall has been very good with a variety of meals. The activities are entertaining and love the interaction between the staff, other residents and the ones that bring in their instruments. With[name removed] and her caregiver team, her group has given me peace of mind to know their various levels of care and being 24/7 if needed was a relief. If any family member of a loved one has experienced the stress of going through stages in their loved one's life, to be an advocate, to compare what a rehab center and/or nursing home... The Gables of Brighton is above and beyond while it doesn't have the constraints that some places have... the Gables of Brighton allows freedom for each resident. I have a tear in my eye as I continue because Mom has passed while she and I wouldn't have wanted it any different during the times of her extra care needed for our peace of mind. I knew that it would be a challenge if I were to get her home to rely on caregivers to travel to/from her house and coordinate the coverage required. With the measures in place, the comfortable living quarters that the Gables of Brighton has to offer, it was much easier for my wife and I for us to relax when needed, work as needed, and not worry since everything seemed to line up at the Gables of Brighton. I'd like to thank [name removed]that was working with you to help us with finding Mom's comfortable and peaceful place with the care she needed. My words cannot express enough.

Great food ! Friendly staff ! I wish I could stay there the rest of my days I enjoyed every day and have only praise for my experience there .Beautiful grounds and landscape and a great schedule of activities available

I would give a five in all categories. They are very friendly and caring. They try to come up with more activities to go with all they have already. My mom likes living there.

Quality of care is very good, We use the pill reminder service. It's very convenient. Admin staff is great. When my wife had to go to the hospital they called because they noticed she was not around. I didn't expect that with an independent living facility. Food is above average. Nice variety of mix fruit and vegetables, soups and entrees. Good quality too. I see many activities posted, although my wife spends most her time doing her own thing. The value we get is great. There is a washer & dryer around the corner, exercise room, nice dining room or you can have meals brought to your door. My wife really loves it here. I am so glad A Place for Mom recommended this place. I would have never found it on my own.

We are thrilled that our mom has been able to live at this wonderful facility. She has made new friends with residents and staff alike and it has allowed her to continue to live independently but under the watchful care of such amazing staff.