Willow Ridge Senior Living, LLC

My mother has been at Deane Hill for three years. It has undergone ownership with associated changes but the care has always been there. I am grateful to the care and patience of the staff as my mother has progressed with Alzheimer's. We love the garden and screened porches. I had visited a number of memory care facilities and access to outdoors was always a locked door. At Deane Hill it feels more like a residence with access to outdoors and a warm living room where residents can watch tv together and participate in activities.

Dean Hill Place is professionally managed with tons of loving care for each resident. When looking for a place, I visited many locations in Knoxville, Maryville, and the surrounding areas. None were as good as Dean Hill. I highly recommend it.

Spent hours and had lunch with [Removed] at Atria Penfield. She knew the struggle I have ahead to get my mother ready for this move. This could be the perfect place from Mom, but what do I do when she needs help that they can't provide? Plenty of activities, great shared courtyards, and sitting spaces around the entire facility. Can't find anything to complain about really. Delicious food and friendly people.

We love Atria Weston. The staff made us feel like family from day one. We soon as we walked in the front door, we knew we were at "home." The facility is clean, well-kept; the food is great; and the staff are amazing. Could ask for a better place for my dad.

My goal was to find a new community and in a location that is very close to me. This community was not both of what I was looking for. They were professional and the tour was great.

My father has been in this facility for over 2 years. When he entered it was owned by Brookdale and ownership changed hands in the late summer/early fall of 2016. We were a little apprehensive when the sale occurred because the new owners did not appear to have many memory care units in their system. We were told things would get much better and they have. My wife visits 3-4 times per week and I do twice per week. We have watched first hand as service and care have improved and remain so. To us, there are two big positives. We love the courtyard and my dad's ability to get out in the courtyard. Even more important to us is the staff, especially the nurses and the aids. They truly have a heart for their residents and care for them. to say that we are very pleased would be putting it mildly. [Removed]

Lovely place! Light, Airy, well appointed, friendly. Priced competitively. Many activities and services. Tour guide,[Removed], was very pleasant and informative.

My loved one is very happy with her decision! The staff are very accommodating and they did a great job with getting her moved in and helping her through the transition. She even got to paint the room, which we found to be very nice of them. She also says that the food is excellent! We have no complaints about her stay so far!

I like the care that my father receives here. The community is clean and maintained. The menu could use some improvements. They have activities for the residents to participate. They were understanding and we would recommend other families to this community for the care of a loved one.

We were at this community for care. We liked the staff and they were caring for her needs. We liked that it was clean with a good atmosphere. The menu is appealing and they offer a lot of nice activities to the residents to stay active. We would recommend the care and the value to other families for the care of a loved one.

My in laws is doing very well with their move to this community. They are safe, and in good hands, and we are satisfied with all they have done for us. They have a nice staff at this community. The community is well maintained. We have no complaints, or problems with this community. It is a community I would recommend.

We were very impressed by the staff and all the activities that we saw the clients participating in. The facility is a nice size and not overwhelming like a few others.

My mother has been a resident for 6 months and we (including her) are very satisfied. There is truly a caring attitude throughout the property. Every staff person seems to know every resident, not just their name, but them personally. The facility is extremely clean and comfortable. My mothers room is of adequate size and she has french doors that open to her own 'mini' backyard. There are two other comfortable outdoor sitting areas in her building. Nursing care is excellent and personable; always smiling and interacting with the residents. The major difference in this property and others is the separate buildings (3); this is good and it can be not so good. The good: it's quite, peaceful, personal and homey. The not so good: the separate buildings cause food to be prepared at a common area and transported to the buildings. The food is good, but this arrangement creates challenges. The same with social activities; you might have to go to another building to participate in an activity. All in all we really like the 3 separate building arrangement. Bottom line; we are extremely pleased with our choice of Deane Hill Place. Very comfortable, clean and safe place for my mother.

My mother's experience with Brookdale was phenomenal! Once we were able to see the facility and really get a feel for it, it was a 100% go, we were in the office that afternoon to get my mother into the facility! My mother really liked it and she couldn't wait to go! The executive director and sales manager in particular were wonderful!! They were very helpful and kind, and they made sure that we were taken care of!

I could not have picked a better place for my mom to move into and you cant beat the fact that this property is centrally located in the city. The staff have been wonderful especially [Removed], she has been a great asset and I do not think I could have done this with out her. She made it possible for my mother to get everything she wanted in an apartment. She has had no complaints about the food and I am hoping that shortly she starts to get involved in many of the activities. Overall she is in a better living environment and we are all very happy.

Looked all over town to place my aunt- she is doing so good. Gained ten pounds and looks so much better. Worth the money, great place. Nice staff and clean.

grateful for the support going through the transition moving a parent into another phase in their life. they understand how difficult it is.

Both my Mom & Dad have been in the Memory Care Unit at Crimson Ridge since July, 2016. We are very pleased the the care they are receiving. We have switched them to the doctors on staff and have been pleased with the level of care received from them. The staff is pleasant and always available to answer questions and to keep me up-to-date with how things are going for both Mom and Dad. [removed] are extremely professional and always available either by phone or email. The environment is lovely, The double room my parents are in is large, bright and cheery. The staff keeps the room clean and inviting. They are both happy with the meals and snacks. I have attended a number of the family events the staff have organized and they do a wonderful job. Given the circumstances that bring these residents to this facility, I feel that they are all well taken care of and looked after.

I highly recommend this Brookdale because they have been nothing but wonderful. I wish I was old enough to live there already. The landscaping is beautiful and the staff is over the top. Everyone is great there from the maintenance man to the staff in the kitchen. You can really tell when someone likes their job and let me tell you these people are in the right job! The Brookdale will really work with you if needed, I am very pleased with everything.

From my first tour of this community I knew it was the one for my parents, and their needs. They are doing great since their move to this community. They are happy, and have adjusted well to it. I like the staff. They know everybody names, and is very connected to the residents. They serve nice meals, they are pleased with the meals for the most part. They do a great job keeping everything clean, and well maintained. This community has worked out well for my family, and I would recommend it.