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Willow Ridge Senior Living, LLC

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8.9

Review Score

421 reviews
13 communities
Starting from $X,XXX/mo

Willow Ridge Senior Living, LLC community listings

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Hampshire House

1846 CO Highway 48, Oneonta, NY 13820

Starting at$X,XXX+ monthly
Photo of Hampshire House
9.8
Review Score
24 reviews

Initially, my uncle was moved to Hampshire House by a skilled nursing facility. While suffering from dementia, he was able to absolutely thrive at the Hampshire House. They ensured he was safe, medicated and...

Provides: Assisted Living

When you need a home away from home, you will find a warm welcome at Hampshire House. Here, your quality of life will be enhanced in a gracious setting staffed with compassionate, skilled personnel, providing individual assistance to allow independence and carefree living.Hampshire House will...

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The Village at Penfield

2006 Five Mile Line Road, Penfield, NY 14526

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
9.5
Review Score
96 reviews

Every was great. They met our every need. They are friendly and professional. Yes, we would recommend The Village at Penfield to other families based on the experience we have had so far.

Provides: Assisted Living

The Village at Penfield is a park-like retirement community with five courtyards, a resident garden and a fountain-side gazebo just minutes from downtown Rochester. We offer independent senior living and supportive care services tailored to meet each individual’s needs, and provide discreet...

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Hummingbird Senior Resort Living

2047 Arizona 92, Sierra Vista, AZ 85635

Starting at$X,XXX+ monthly
2
2 Photos available
9.5
Review Score
6 reviews

The staff has changed since we were there. I think the changes are good. There is a new owner who is making good changes .Friendly, caring staff.

Provides: Assisted Living, Memory Care, Independent Living

The Gables of Brighton

2001 S Clinton Ave, Rochester, NY 14618

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
9.3
Review Score
67 reviews

My mother finds the staff to be very pleasant and helpful. [name removed] Angel's have been instrumental in helping her for the past 5 months throughout her back and forth from the hospital. The grounds are...

Provides: Independent Living

The Gables of Brighton is an independent living community for seniors in Rochester, New York. Rochester is a wonderful city to call home, consistently ranked as the 'most livable city' with award-winning schools, low cost of living and a low unemployment rate. Rochester hosts more than 140...

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Manor House

427 E Main St, Batavia, NY 14020

Starting at$X,XXX+ monthly
1
1 Photos available
9.1
Review Score
19 reviews

I work her with someone as a aid and all they worker are so kind and nice there always helping you. They front desk worker are very nice and friendly people and they kitchen workers are very nice people....

Provides: Assisted Living, Independent Living

Welcome to The Manor House!Our beautiful, established community is located in the heart of Batavia, NY - about 25 minutes from either Buffalo or Rochester and provides apartment style living for active seniors living in near-by towns – and even some who have moved to be close to their children....

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Manor Hills

4192-B Bolivar Rd, Wellsville, NY 14895

Starting at$X,XXX+ monthly
6
6 Photos available
8.9
Review Score
12 reviews

After my father passed away it was a bit of a whirlwind trying to find a place for my mom to live. The staff at Manor Hills was willing to meet us at 7pm to do a tour. All of my questions were answered while...

Provides: Assisted Living, Memory Care

Fields of Florence

212 Main St, Florence, KY 41042

Starting at$X,XXX+ monthly
12
12 Photos available
8.8
Review Score
90 reviews
Provides: Assisted Living, Memory Care

Fields of Florence, a Kentucky senior living and memory care community, offers accommodations for those who may require assistance in their daily living activities. It is staffed 24 hours a day with trained healthcare personnel and offers as much or as little care as a resident may want or need....

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Crimson Ridge Gardens

1 Treeline Drive, Rochester, NY 14612

Starting at$X,XXX+ monthly
7
7 Photos available
8.8
Review Score
37 reviews

The managerial staff is spectacular! They truly care about all the residents and their families. They keep in close contact, are always available and are visible all day during the week. Their doors are...

Provides: Memory Care

Crimson Ridge Gardens strives to provide a safe and comforting environment. We assist each resident to have the best quality of life possible,while also meeting the needs of each individual. In addition to our wonderful and caring staff, we also provide amenities and services that help create an...

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Crimson Ridge Meadows

3 Treeline Drive, Rochester, NY 14612

Starting at$X,XXX+ monthly
7
7 Photos available
8.5
Review Score
13 reviews

Great food ! Friendly staff ! I wish I could stay there the rest of my days I enjoyed every day and have only praise for my experience there .Beautiful grounds and landscape and a great schedule of...

Provides: Assisted Living

Crimson Ridge Meadows creates an at-home environment where community members feel safe and comfortable. This setting encourages our residents to be more social, active, and to live fulfilled lifestyles, overall. Schedule a tour to find out what else this community offers.

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The Greens

1 West Ave, Le Roy, NY 14482

Starting at$X,XXX+ monthly
5
5 Photos available
8.5
Review Score
3 reviews

I enjoy exercise, bingo, use van for local appointment, have met many friends and old acquainted. Enjoy the entertainment here. We have beautiful large acreages with trees flowers. Tops grocery and pharmacy...

Provides: Independent Living

Perched on 11 acres of beautiful landscaping in Le Roy, New York, The Greens provides an abundance of space and comfort for those seeking active independent living. At The Greens, you can enjoy all the comforts of home in a vibrant, hassle-free community. Restaurant-style dining services feature...

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The Village at Towngate

150 Towngate Road, Rochester, NY 14626

Starting at$X,XXX+ monthly
6
6 Photos available
4
4 Floor plans available
8.4
Review Score
39 reviews

Food was better when it was [community removed]. Towngate went out of their way to try to get mom a bit more active- even at 100 yrs old. Wellness Group & communication to us was very good. Staff very...

Provides: Assisted Living

The Village at Towngate is a vibrant retirement community in Rochester NY, offering independent living and supportive care services tailored to each individual’s needs. We take care of the cooking, housekeeping and driving, and provide discreet support with personal care, medication and daily...

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Randolph Manor

40 Main St, Randolph, NY 14772

Starting at$X,XXX+ monthly
22
22 Photos available

My loved one likes the food a lot. We picked this facility, because we have always know about the community, it feels more like a home, and does not feel institutionalized. It doesn't have a smell or odor....

Provides: Assisted Living

Randolph Manor is a senior care community that offers support for older adults in a home-like setting. Since the 1970's, Randolph Manor has been supporting the residents of Randolph NY and the surrounding towns throughout Cattaraugus County. Licensed for 50 residents, our community prides...

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Ocean Meadow Memory Care

91 E Main St, Clinton, CT 06413

16
16 Photos available
8.0
Review Score
14 reviews

The staff at ocean Meadow is amazing. They make sure your loved one feels at home. Our father before he passed away [date removed] loved everything about the facility. The staff were so sad when he passed....

Provides: Memory Care

Unique, boutique-style senior living…You’ve just discovered the shoreline’s best kept secret! Ocean Meadow is a specialized memory care community located in the heart of downtown Clinton, just moments from Clinton Harbor. Our community is privately owned, which fosters a unique, homelike...

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Viewing 1-13 out of 13 communities

Reviews
for Willow Ridge Senior Living, LLC

8.9
Review Score
676 reviews

Review Score

676 reviews
8.9

Out of 10


5 star

56%

4 star

28%

3 star

9%

2 star

3%

1 star

7%

A Place for Mom has scored Willow Ridge Senior Living, LLC with 8.9 out of 10 using our proprietary review score based on 193 reviews in the last 2 years. Over all time, Willow Ridge Senior Living, LLC has 676 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
373
184
58
18
43
Date Submitted
67
112
193
Reviewer
61
470
137
2
Care Received
365
169
142
541-560 of 676 reviews
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4.0
Teresa - Toured community
Memory Care
September 17, 2013
Verified Review
Our Second Choice

We liked that quite a bit except the place is just so hot. It seemed like every room we went in was just hot. Everybody there seemed to be so nice. That was our second favorite of the four we saw.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Independent Living
September 9, 2013
Verified Review
We liked this facility very...

We liked this facility very much and plan to bring our aunt there to view it when she is home in October.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Phil - Toured community
Assisted Living
September 3, 2013
Verified Review
Not as visually appealing as others

They were very good, very responsive, I don't think the rooms were as nice and for her to get in here she would have had to share a room. I didn't really like the surroundings but they food and the people were very nice, but they were much more need than where she is now and aesthitically it wasn't as pleasing.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Independent Living
August 30, 2013
Verified Review
Mom & I met with Jeff on 8/...

Mom & I met with Jeff on 8/28. Toured Assisted Living and Independent Living units. Dogs can only be in Independent. Can hire care but not ideal.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Susan - Family/Friend
Memory Care
August 24, 2013
Verified Review
Crimson Ridge

My Mother moved to Crimson Ridge in May, 2013. She is enjoying the benefits Assisted Living has to offer. Her apartment is lovely , kept clean & efficient for her needs. Her laundry is done well & timely. She says the food is great! The staff is helpful, efficient, friendly and welcoming & accommodating to visiting family members. The surrounding grounds are pretty and well maintained. The cost is in line with the other places we visited. It's a fair value for the services provided. Our family is very happy with Crimson Ridge, it was a good choice for Mom..

Cleanliness

4

Friendliness

5

Care Services

4

Activities

3

Value for Cost

4


4.0
Susan - Toured community
Memory Care
August 24, 2013
Verified Review
My Mother moved to Crimson Ridge in M...

My Mother moved to Crimson Ridge in May, 2013. She is enjoying the benefits Assisted Living has to offer. Her apartment is lovely , kept clean & efficient for her needs. Her laundry is done well & timely. She says the food is great! The staff is helpful, efficient, friendly and welcoming & accommodating to visiting family members. The surrounding grounds are pretty and well maintained. The cost is in line with the other places we visited. It's a fair value for the services provided. Our family is very happy with Crimson Ridge, it was a good choice for Mom..

Cleanliness

4

Friendliness

5

Care Services

4

Activities

3

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Assisted Living
July 29, 2013
Verified Review
Very friendly, engaging atm...

Very friendly, engaging atmosphere. Rooms are only studios though, they say designed to get people out doing things. Assisted Living only.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
No Independent Living - Toured community
Assisted Living
July 29, 2013
Verified Review
No independent living

This place had smaller apartments and was more expensive than other facilities I had seen. When I called they suggested they offered independent living options, but they only really offer assisted living. Assisted living requires more care services which is why Atria Penfield is more expensive than the independent care facilities I was comparing them to. If you are looking for independent living, this is not the place to go.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 29, 2012
Verified Review
I got a good vibe when I visited here...

I got a good vibe when I visited here. Lots of activity and participation by residents.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Assisted Living
December 26, 2012
Verified Review
been twice, really interested, but no...

been twice, really interested, but no private shower, visited 3rd time.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review
Very nice- biggest room is quite smal...

Very nice- biggest room is quite small

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 14, 2012
Verified Review
Close second.

Close second.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.5
Anonymous - Toured community
Assisted Living
May 11, 2017
Verified Review
Worth taking a look at

We were able to try the food when we visited and it was good. The people we met were nice and knowledgable. The community seemed clean. This community did not offer an apartment for one person. The closest they had was a room with a shower. We did not think our loved one would be comfortable here.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Toured community
Memory Care
April 13, 2017
Verified Review
Worth taking a look at

I liked this community when we toured it. The people I met were nice and the community seemed clean. This community was a little more expensive than what we were looking for.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Resident/client
Independent Living
October 20, 2016
Verified Review
Cost of food and service.

I am generally pleased with Brookdale, My only complaint is the food. I do not believe what is being served is worth the cost we are charged. Many times what is on the menu is not available. We are told they have run out of the items. Needless to say, this is not acceptable. The waite staff is not very competent. A new head of the staff has been hired and I have faith that many of the complaints will be addressed.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3


3.5
Anonymous - Resident/client
Independent Living
September 20, 2016
BROOK DALE REVIEW 2016

I am very pleased with my move to Brookdale. My apartment is adequate and very bright. The people are very friendly and helpful. I am still getting settled and have not been able to attend as many of the events which I would like to. i hope to be able to do so in the future. The only concern I have is the cleaning person assigned to my apartment. She is very young and it will take time for her to learn how to clean well.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Ann A. - Family/Friend
Independent Living
August 24, 2013
Verified Review
We feel fortunate to have found such a nice place

Outstanding in every way for an independent Senior. I would give it 5 stars, except for the category of Care Services, which are kind of just "ok," and I found I needed to supplement them with non-Gables services. The grounds, rooms, and dining room are beautiful and elegant, and the staff is the friendliest I have ever encountered. And we got a terrific value on a room with a less-than-optimal view, which didn't matter to my relative that doesn't like to look outside.

Cleanliness

5

Friendliness

5

Care Services

2

Activities

5

Value for Cost

5


3.0
Anonymous - Family/Friend
Independent Living
September 10, 2025
Verified Review
Amazing staff and facility - but it's a small community with limited food, transportation and activities.

The staff and the facility at Village of Olathe are wonderful. However, it has a very small population of independent living residents and this shows in the amenities. The shuttle is only available one set time a week and they are limited to one, one hour stop. There are some activities on the calendar that don't actually happen. For example, my mom has tried to go to their daily movie in the theatre room several times and no one is there. Activities only happen during the day, mostly in the morning. My mom sleeps odd hours, so she's rarely up and dressed before 11am. So she misses the shuttle, or chair aerobics or etc because they only offer them one morning a week. There are no evening activities and I rarely see a single resident after dinner, they just aren't out socializing as much as I saw at other facilities. No staff are available after 8pm. This is fairly common but bc this facility also has assisted living and memory care I thought it would be different. My mom's smoke alarm went off for hours one night and not only did no one notice, but when she wandered around to find help, there was no one anywhere in the building. The next day they told her she should call 911 - but there was no fire. She just couldn't reach the alarm and can't get on a ladder or chair. Eventually it stopped. The biggest disappointment has been the food. Their website says they have a "chef" but the serving staff told us that "different people come in and cook all the time". The quality has not been good. Sure, she can always get some French fries or a grilled cheese- but that's not healthy on a regular basis. And since my mom misses the shuttle which only goes to the store one day a week at 10am for an hour- that means my sister is still on the hook for taking mom to the grocery store every week. Which means more expense for us, and less socialization for my mom, and more challenges cooking with her arthritis. They also say they have a "bistro" so residents can pick up food anytime- but it's just yucky leftovers from the previous meal. From the tour, my mom thought it was easy to go items like cold sandwiches, premade salads, desserts etc. that you could grab if you missed a meal or didn't like the menu. But it is not that at all. Overall the staff is wonderful, the facility is spotless, the maintenance team is especially kind. But every time I walk in, the common areas are empty. There's nothing going on, and I definitely would not eat a meal there. We primarily moved my mom so she could get help with transportation, help with cooking and more socialization so it's a big disappointment from that perspective.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

4

Activities

2

Staff

4

Value for Cost

3


3.0
Anonymous - Family/Friend
Independent Living
June 26, 2025
Verified Review
Better than the Nursing Home

1. 3, [name removed] is a little lax at getting back to us when we have questions. The staff is wonderful, but management is a little lax. 2. The Manor has been very clean, it is old and some of the air conditioning units are in disrepair. 3. Everyone is very friendly and accommodating. 4. Now that we have moved into the enriched care, the care is very good. Although, there is a new case manager, The day she started, [name removed] and [name removed] were both out of town to a conference, very poor planning. 6. Mom has not complained about the food. It seems to be tasty and plenty. 7. There is a new activity's director, so things have been changing, and Mom doesn't always remember to go. 8. It is a little expensive, but when you add it all up, it is satisfactory. Be persistent.


3.0
Anonymous - Family/Friend
Assisted Living
May 1, 2025
Verified Review
Our Family's Experience

Turned out to not be appropriate for our dad. He should have had a greater level of care, but we gave it a try, was wrong decision! Day he left he expressed chest & stomach pain to me. I in turn had nurse come to his room. Asked her what I should do, she suggested calling ambulance & going to ER. The nurses didn't really look in on him a lot. I think it was more often aides, who were mostly nice. And my dad was not at all happy that I made a big deal about chest pain, nor going to hospital!! He didn't at all like the food there. He had previously been at [name removed] which had tasty food & larger portions.

Cleanliness

5

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

3

Staff

3

Value for Cost

3


Viewing 541-560 out of 676 reviews

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There are 13 total Willow Ridge Senior Living, LLC Facilities.

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