Willow Ridge Senior Living, LLC

We toured this community when we were looking into care options for a loved one. Overall I thought this place looked very nice! The community itself was clean and well kept, and the staff all seemed very friendly. This place is very nice overall, and definitely worth a look if you are looking into care options for a loved one in the area!

This is a small more home-like facility than what is offered in the area. I knew my mom would like that because it does kind of remind me of her home. The staff were friendly and helped me answer all my questions to give me the peace of mind I needed. My mom did not want to move to assisted living and I started having feelings of guilt when I pushed the issue. I am now happy that she is at this facility. My mom looks better and says that she loves it. I feel that they are very attentive to my mom's needs. It is worth visiting for a different approach to assisted living.

My mom loves this place after going from assisted living to assisted living this is the first place my mother truly enjoys they really make you feel like family everything is great I would recommend Amerisist to anyone one who loves there loved one this is the place to be

Overall we're pleased with the service they provide at Atria Penfield. Mom is having a hard time adjusting, but the staff are all very friendly and caring, and doing the best they can to help her get settled in. I do wish the residents here had a bit more private space, the rooms are generally just a private bedroom and bathroom.

I have read all of the reviews prior to my touring this community and was pleasantly surprised when I saw that the facility took down the wallpaper that was mentioned and replaced it with a nice bright cheery paintjob. When I walked in, I was warmly greeted by the staff and stayed for a lunch tour. The cook served my lunch to me and it was delicious! I could tell that it was homemade. The rooms were large with plenty of sunlight and I felt that my mom would be able to fit everything that she would want to bring. They had an activity of some sort going on and the residents looked happy and engaged. I would definitely bring my mom here and would recommend it to others.

After checking out and visiting quite a few assisted living communities and finding out that the waiting list is long and when some of the money runs out your out. After finding out that these communities monthly rent is a per person. I was frustrated. My parents income was limited. Savings was limited. At atria they worked with me and them to make it happen. And they my parents won't have to move again. Atria personnel was and is very nice,polite, and very helpful. Most of them will go out of their way to make your day better. I would recommend this community for sure.

She loves it there! I think they are doing well. They treat her well the aids are good. She's eating well. It's like a restaurant you sit down and order off the menu, and if you don't like it you can send it back. If she falls or something there is no medical staff, they don't have a doctor onsite. When I speak with other residents they say they are treated very well there.

My mother has been at Sterling House-Deptford for over four months. She has been treated very well and seems to be adjusting to her new surroundings. The staff is very friendly and there ahs been enough activities to keep her involved with the community.

Very Friendly, caring, informative and sincere regarding their facility, experiences, and obligations to the caring of their residents.

In their lock down facility the people were happy, the rooms were quite small and the facility seemed quite crowded actually, but both the staff and the patients there seemed happy and friendly. In the other lockdown facilities we looked at, the people sat in chairs and looked at the floor, here, this was not the case. There were all sorts of people chattering back and forth and they also thought he would be fine in their assisted living. It was just a matter of not wanting to move him from where he already was because we thought it would be too traumatic.

Staff is wonderful, there are some very warm and loving employees in the memory care unit. Although the facility is older than others it is very clean. Management is involved and concerned about the people who reside there. I felt when we selected this facility it was the best overall in the Knoxville area, and I still feel that way.

Sterling House was recommened by A Place for Mom, and it has been a blessing for her. They strive to assist the special needs of my Mom and others residents as well. It is much cleaner than the previous place where my Mom lived, which had dirt and dust in her room all the time. This place is neat and the workers try hard. I can rest my mind knowing that my Mom is safe, because the workers at Sterling House will make sure of that. Because it is small, they are able to keep a close eye on their residents. Whereas other places residents seem to get lost in the shuffle. I am happy I chose this place.

The overall experience for my Mom at Sterling House has been wonderful. The administrative staff is efficient and helpful and always available to answer questions. All the staff are pleasant, friendly and helpful and seem to enjoy their jobs. The building and grounds are clean and inviting. Mom says the food is very good. Everyone associated with Sterling House seems to have a genuine care and concern for the residents. Many activities are available and my Mom especially loves times with music and dancing. Mom likes that she is invited to join in all activities but is never pressured to participate. I would recommend Sterling House.

The Village has been nice so far. The staff are all super kind and friendly. It's only been 2 months, but I would recommend it at this point. Lower price and still great accommodations.

Quality of care is usually good but is sometimes inconsistent.

What we like the most about the community is the accessibility and yes I would recommend Village of Fairways to other families based on the experience.

My dad complains about overcooked food every day and doesn't like their coffee. Found out it's Folgers. Dad had a simple and bland diet before and more so now. Would take his complaints with some skepticism. Nursing staff readily available but lacks follow through. Dad has lost 6 lbs in last 30 days said they would contact PCP for Ensure 5 days ago still not. [removed name] runs the place he's available I've met with him several times and exchanged emails. Puts out surveys for input.

The building looks good initially but is showing wear. Her room is a studio and has a small kitchen. Has room for a washer/dryer but she doesn't have or need. The stove/oven is not hooked up per our request. The complex is independent living. She (or myself)is required to take care of her unit. Her unit is a bit rough around the edges. Paint scratches, etc. The nursing is another issue. The staff at the gables is fine. We really haven't had any issues with management or dining. She says the food is good! Nursing is interesting. [name removed] said they would be able to handle whatever is needed. But.... They are understaffed! In fact, we still haven't received a bill yet so we don't know what pay level we're at. Communication isn't the best for the nursing. When the nurse who organizes the meds says she'll be there in 5 minutes or so, then never shows up. She uses a pill box, organizes the beginning of the week and uses a cup to dole out the meds. We've had issues with meds being missed. Still working on a system for accountability. Accountability is our biggest issue.

The Gables has a friendly atmosphere; the staff are fun and caring. It is well-maintained; maintenance does a pretty good job with addressing issues. The food quality fluctuates but, they continue to take suggestions and improve. Activities seen plentiful even though I dont personally participate in much choice.

The outstanding activity directors and staff at Crimson Ridge Gardens are very loving and respectful of all the residents. They try their very best to keep everyone engaged and active. My mother feels very comfortable in her nice, clean room. The meals and snacks are also very good. My Mom also loves her hair stylist there that comes on Tuesdays. What a beautiful home!