Willow Ridge Senior Living, LLC

Facility was everything I would want. Immaculate. Residents seemed content.Everyone I spoke with, from the staff, seemed warm and genuine. Now comes the hard part... that being convincing my mom why this would be better fir her.

[Name removed] has a helpful caring team that provide individualized care to every resident. Staff go out of their way to ensure needs are not only met but exceptionally met!

Building was not as new. Was a bustle of activity inside. Loved the size of the tooms. Staff was attentive and professional.

[Name removed] gave an outstanding tour of Deane Hill Place yesterday. The place was very pleasing to see. He did an excellent job showing us around and answering questions and is very very good and enthusiastic at his job. It was impressive how he knew all the people as well as everything about them. Deane Hill Place has many nice features and it was an excellent opportunity to see it.

It's not easy to find the words to express my gratitude for the care and support my mother, now 87, has received at The Villa at Westhampton. It's a wonderful place, with excellent food, amenities, and activities. But it's the staff who make it really special, combining professionalism with warmth, tact, patience, and compassion. Although I'm 3,000 miles away, I visit as often as I can, and my sister is there almost everyday. We're confident that our mother is receiving the best care she could possibly have, and that is a blessed feeling.

The Villa at Westhampton is a wonderful new home for my mom who had to move from her own cherished house built by my father nearly sixty years ago. It was an emotional move for her and my sister, but my mother needed to be in assisted living since she was losing her ability to live alone. She adjusted beautifully because of the lovely and professionally built environment, the kind and caring staff at every level, the programs and activities, and best of all we know that she has a network of people who will be there if she needs anything. The Villa is truly a caring community. Highly recommend it to a loved one.

I loved Legacy at Erie Station! Really nice apartments and wonderful amenities. Only drawback for me is there isn't Memory Care transition on-site, but they did say they assist you in placing your loved one somewhere should they come to need it.

my mother really like this place. until this visit, she was hesitant about needing to be in a senior living facility. the visit to this center changed her mind!

Our experience with the Atria was overwhelmingly positive. Mom ended up staying only a couple of months before going to hospice, but the staff and residents were all very friendly, considerate and helpful. We did not realize she would decline so rapidly and were seriously sorry that her stay was as short as it was. We had been looking forward to mom participating in many of the activities, and were especially looking forward to having her love of food and cooking become a part of the activities. Truly, they went out of their way to incorporate and encourage her. I would recommend it highly!

My wife and I searched the web for a continuing care, or close to that, throughout NY state. In addition we checked out such facilities in Maryland and PA. After four years of careful searching, we found Legacy at Fairways, here in Victor. Our first impression was of the warmth and caring of the manager/sales person, [name removed]. We then compared these facilities with all the ones we had read about and visited, and the setting, the actual villas, the price (rent not buy) and the "feel" of the place, and we decided right away to go for it, rather than put it off for a few years. [Name removed] was responsive to all the phone calls over the next year while our Villa was being built, and from the moment we moved into, we were astounded at everything about the place. As people moved in around us to all the new Villas, things became more and more like home. I'm sure there is someone here who is not happy; I just haven't met one. What a gift to have found this place!

Excellent visit-- friendly and very informative. Facility is top notch and staff is so helpful.

Very nice and clean facility. Friendly staff. And very convenient location for the family.

Excellent choice..... My father was isolated lonely and did not want anything to do with a community. The residents and staff made him feel welcome and for the first time in a long time he feels a sense of purpose. I feel like this is my family now and so does dad! Thank you Atria Penfield.

Mom and Dad received a lot of love from the staff. They treated our parents as family and welcomed all of us when we went to visit (5 kids, grand kids and their families, and other relatives). Parents went into Fox Trail at Thanksgiving. Mom ended up in the hospital with a heart condition and passed away. Dad ended up in the hospital a month later with a medical issue. These last few days as dad went from the hospital back to Fox Trail on hospice as his life was winding down, the staff took excellent care of him. They tended him as one of their own, kept him comfortable, fed him ice cream (he couldn't eat) and took care of his needs. They cried with us, prayed with us, and hugged us too. The small size of Fox Trail was a bonus for our parents. Dad had dementia, but Mom didn't, and they would take him for a walk in the hall at night and do activities with him if he kept Mom up, so she could sleep. All of our family was very pleased with the service our parents received while at Fox Trail. I worked in senior care for 20+ years and was very impressed with the facility and staff.

Atria Penfield staff did a great job explaining to our family the services and support they provide. We visited many facilities and found Atria to be the best for her. Mom has really adjusted well and is back to her old self. The staff is so caring and supportive.

Thanks for all your help! I will let you know how it goes, my Dad is getting everything together for the VA benefits now so I can send. Thanks again

The staff is extremely helpful and caring. I could not imagine anything else they could do for my mom or me. My mom repeatedly has stated how nice and quiet it is there. It is clean, they provide delicious food and the staff it is wonderful. There are many appropriate activities and interesting outings. I highly recommend the Legacy at Maiden Park.

We are extremely happy that we selected Atria Weston Place for my 93 year old mom. Transition seamless. Based on first month.

[Name removed] has been a true inspiration in helping me consider Deane Hill Place. Unfortunately, my mother fell and broke 3 ribs. Was hospitalized 2 days later with pneumonia and the hospital emphasized which assisted living facility for her to go to. I had to follow their instruction but [name removed] has stayed in touch and often checked on how my mother is doing. He is a true asset to Deane Hill Place! He really shows care and when I speak to him, I feel like I'm talking to a good friend! Thank you, [name removed], for all of your support through this trying time of going from taking care of my mother to placing her in an assisted living facility!

Had a great tour with [name removed] and [name removed]. The staff is very friendly and upbeat. The residents looked happy. The rooms were adequate in size, although the closets were quite small. The food looked appetizing, although I didn't taste it. The price is all inclusive, there is a move in fee, the cable package can be individually upgraded, the decor and ambiance of the whole place is very pleasing, there is an inner courtyard, there is more than one area to gather if families come to visit. LOVED this place, it's at the top of my list.