Willow Ridge Senior Living, LLC

The people I met at this community were nice. The community seemed clean and well taken care of. They offer daily activities and have a beautician onsite. They offer complimentary transportation. I would say to take a look at this community.

This was nice community when I visited. The people I met were friendly. The community seemed clean and they offer daily activities. This community is for independent living and did not offer the services we were looking for.

I had a good tour of this community. Everything looked nice and well maintained from what I saw. It was a nice experience. The staff I came across was friendly and nice. Budget was a factor when considering where to move my mother. Unfortunately this community price was a little expensive. My tour went well, but not the community for us.

This is a fantastic community, and my father and is doing very well. I'am pleased with all they have done for us. I would highly recommend this community, it has worked out very well for us. I'am comfortable with the care they are providing him with. He is safe and in good hands at this community.

[Removed] [Removed] met with my Mother and I and was so genuinely caring and patient with our questions. My Mom made a quick decision to live at Brookdale and the whole family is so happy for her happiness. She has so much more energy with the stimulating activities and the people are nice and welcoming. I definitely recommend this place for your loved ones.

Dad is adjusting well to living at The Manor House. The staff as a whole are good and dad likes everyone. They offer transportation. They have numerous things available including playing cards, a work out room and church services. They have an outer dining room where residents can eat separately with family members. Dad likes the food and they offer a variety of choices. They keep the community and his apartment clean.

The community was very clean but the rooms were very small. The staff that offered the tour was very knowledgeable and able to answer all of my questions. They offered activities that the residents seemed to enjoy.

My mother and mother-in-law have been residents for several years now. The staff people are wonderful and long term, and the housekeeping is excellent. The food is so-so, and the ability to self use laundry services are limited. Many activities and opportunities for residents to attend events and shop externally. Limited car service (within 5 miles) for doctor visits with appointments. Electric and heating/cooling costs included in rent. The only complaint we have, as previously stated, is the increase in rental payments each year, averaging between 5-7 % per year, which is significant when the rent exceeds $ 4000 per month. Scuttlebutt within the residence is that there is a wide disparity in costs between residents. Eventually, these increases will likely force both my mom and mother-in-law to different accommodations.

My mom is adjusting well to Atria. She has been attending a variety of activities and enjoys the dining experience. The staff is awesome and very attentive. We just lost my dad my mom needed to be around people in a new environment. She was very hesitant to leave her home in a senior community, but I explained that her needs changed and begged her to try it. She loves it now, and I am so glad she is there. My only negative comment is the smell of the carpets in the hallways and the stairwells. I wish the flooring was washable and easier for them to clean. I know wood floors are expensive, but it would be a big improvement that would not harbor germs and odors.

My loved one has only been here a short time, but so far our experience with Brookdale Brighton has been a positive one. The facility is clean and well kept, the staff seems friendly, and they've got a good variety of activities. It seems to be a nice place, overall.

Things are going okay at Atria Penfield. So far, I do not have any problems or complaints with the facility or the staff. I have had a pretty good experience with the place so far.

Life changing

We just had to take my mom out of the Atria /south Setauket because basically she got kicked out because they could not take care of all of her needs, so that was a little bit disappointing for the family.

I am really pleased with Brookdale Brighton. It is a very clean facility. In fact they were cleaning the carpets and upholstery when I was visiting recently. She is getting a really good value right now by signing by July 31st. There are a lot activities there. Unfortunately she does not really participate in them. Everything was a positive experience here. When she has any type of problem it gets resolved very quickly. The staff are wonderful. They are always willing, able, and happy to see you.

Overall we're pleased with how things have gone with Brookdale Brighton. They keep the place looking clean and well kept at all times, and the people here are very friendly. My loved one has said they also do a great job with the food, which is nice to hear! Really the only thing I'd like to see them improve on is to be slightly more cooperative and coordinated with their in-house care service, otherwise I've got no complaints!

I am happy with them. There are a couple of things I am not real happy about. The staff is great, but they could do more in terms of activities. Most of it is boring, they do the same things all the time. The one thing that really bothers me is that they don't have walk in showers, I think any place that has a population that is mostly over eighty should have walk in showers. They charge a non refundable 2000 community fee. They were able to work with me to make this a more affordable choice.

I am very pleased with the decision to have my father move into Atria. The food is very good and the workers are very helpful. I think my father is happy there.

We really loved the place a lot in general. Our only issue was that towards the end my father fell out of his bed and had to be taken to the hospital. After taken there we went back a short while later to his room to gather his belongings and found that [removed]. The room had been cleaned and there were people coming in and out of there, and someone in the process took the [removed] and walked away with it. That was disappointing and I think they could have handled the situation better when we raised it to their attention. Other than that it is a very nice place. The home is beautiful.

We recently moved my mother-in-law to her new "apartment". Everyone there was very welcoming. The management team matched her up with another woman that recently moved there and they have become good friends. There was only 1 concern that we had with Crimson Ridge....it was a challenge to straighten out her meds and to make sure we had ample time to order her OTC items Once this was taken care of, it has been smooth sailing and Mom has adjusted nicely.

Mom has lived here for about 4 years. The place is nice, the people are great. Everyone is friendly and helpful. The problem is the cost. They have raised the room cost 30 percent in the last 3 years. The room cost has risen over $1000 per month !! They have made it unaffordable to live here, and honestly the room, care and amenities are not a $1000 a month better than 3 years ago. We're now looking at other options and facilities.