Willow Ridge Senior Living, LLC

The staff was very helpful and friendly at Hampshire House, but they seemed to be short staffed. The staff was also very helpful during the move in process. It took my Mom almost two weeks to get a land line phone, which was her only line of communication and could have been better handled. The medical personnel were in the dining area serving food. The lack of fresh fruit and vegetables was disappointing. My Mom says that a lot of the meals have some type of gravy on them. My Mom was able to bring her cat, which was a blessing! The facility is generally very clean. I would highly recommend this facility to others!

Overall it was a good experience as the staff worked with me on getting my mother moved in and getting her established in the facility. However, she really needed more than assisted living as an Alzheimer's patient. They were unable to accommodate her particular needs, such as ensuring she took her medication as you can with a person who only requires the aid of assisted living. I would recommend.

I find the staff to be very friendly and welcoming. My mother is fond of them. Examples of staff that are great...Dining room staff. Front desk staff, 'Red Shirts' they're called. They deliver pharmacy, make beds, answer button calls. The residents that my mother has become friends with are just great...she has a lot of friends. That's the best of it. My mother says the executive staff hear residents complaints and do nothing!!! I agree. I think there are a lot of people there that actually belong in nursing care...my mother is very sharp and she tells me of residents that are exhibiting mental issues. I think they're hurting for residents...think their numbers are down since my mother moved there. The cleaning staff is scant. I do a lot of cleaning myself. I know the food was better but now that's not too great either. Lots of fish, only great desserts for special occasions. Overall, I wouldn't move my mother because she's used to it. She pays $[removed] a month. If you want any help it's $[removed] plus more a month. Do I think they should be doing more? I do. I respond to every survey. Offer better food, modern interior, and more activities. Doesn't happen.

Mother was only there for two weeks, so except for their very strict COVID procedures at the time, I really don't have any other comments.

The staff was friendly and helpful, they did have a lot of activities to offer residents, and always tried to answer our questions. My mom didn't take advantage of a lot of the activities but people were very friendly.

The food started out great but has declined a lot in the short time there. Went from full hot breakfast daily to a continental breakfast daily and now a hybrid due to complaints from residents. Food quality in general dropped off a lot due to losing the lead chef.

We visited Tylers Mills to see if it could be a home for dad. We found it to be pleasant, active and caring. Facility was clean and the patients were friendly.

We picked this community because of the location to other family members, and it's a very nice place. They could improve on the food options. The breakfast is great, and the lunch is okay. This was the best thing that we did for my loved one. Overall, I would recommend to other families.

Medicines are a little sketchy and troubling as we cannot afford to have them give her her meds. Other than that we have been very happy with Atria. They have a very active community and the workers care for the residents and are very welcoming.

We picked this community because it was close to family. My loved one made friends. The staff took care of things. It would be nice if they invited familiy to outings, such as a movie/popcorn night, or an ice cream social. I would recommend to other families.

I would recommend Atria South Setauket to other families looking for their loved ones.

The main reason we went with Anthology of Olathe over others we toured was just because the locaiton was closer and more convenient for family. They have an awesome activities director [name removed] and [name removed] is great too.

We have been very happy with the experience at The Manor House Independent Living. Mom loves the people there and all the help that she receives. They have a very friendly and caring staff. I would highly recommend this facility to others.

The staff at Atria South Setauket were AMAZING, I loved them. I saw a lot of residents out and about doing activities during our tour. The dining room was absolutely beautiful. The downside for us was the rooms, they only had a small window so it felt very dark and she would not get much natural light. I also was not a fan of the old hotel carpet in the hallways.

Our loved ones biggest complaint would have to be with the meals - according to her now she is dealing with dementia so we are not sure how much of this is true, but she says by the time she gets down to the dining hall most of the hot meals are gone and what is left is just cold sandwiches. She is still adjusting to things but the staff member's have been incredibly and they can easily look at a situation and come back to us with different recommendations

Our family had an in person tour and it was a very nice and clean community, staff were great but we just did not like the room and bathroom set up

Atria Weston Place seemed like a good facility. Everyone was friendly and seem to get along. There was more interaction between the residents and the staff. It also was organized.

I think Anthology of Olathe is comparable to other places. Just like kids in a school cafeteria - no one really likes the food, but that's a personal preference and they can't please everyone. My loved ones apartment is spacious and larger than the facility before. The room comes with a microwave, basic cable, a living room that's separate from the bedroom, and lots of cabinet space. The community offers transportation to appointments and stores, but we haven't used that service just yet. When it comes to communication between the community and our family - when I've contacted them, they have been responsive and I've had no issue with receiving a reply. But I don't hear from them first unless I call or email beforehand. Overall I would recommend Anthology to others.

We went to their Easter even and it was great and everybody has been super friendly and our loved ones seem happy. Only thing we are struggling with is the care services and having them stay on top of things and more of a follow through