Willow Ridge Senior Living, LLC

Overall. Seems lower than total due to a few minor issues like getting into mailbox has went unresolved. Cleanliness of facility is good but for a 5 needs to clean room more consistently.Great leadership staff gives them a 5 for friendliness. But other workers are coming and going quickly

I liked that the facility was small so the care was very personal. The room was great! It felt like an upscale condo. Common areas were comfortable and very well decorated. I would recommend Tyler's Mill to others looking.

The staff was always kind and caring and took good care of Mom. I would highly recommend Peregrine Senior Living at Crimson Ridge Garden to those looking for memory care for a loved one.

My mother is currently a resident at The Gables of Brighton and the experience has been very good. Overall, I am quite pleased with her experience. In particular, the aide staff has been very supportive of my mother's needs.

We found the Gables of Brighton through a Place for Mom when looking for short term respite care while our mom was completing cancer treatment at the Wilmont Cancer Center. After visiting several other facilities, we decided that our mom would feel most comfortable here. The proximity to the hospital was perfect. Mom’s respite apartment was clean, newly furnished, well appointed with everything she needed and the view of a little lake right out her windows was especially nice. The staff was very warm and friendly. [Name Removed]and [Name Removed]were great to work with. [Name Removed]and her care team of nursing aides were wonderful. They gave mom her meds, brought her meals when she was not feeling well enough to go down to the dining room, sat with her and chatted and gave her lots of TLC. Although mom was very sick while she was there, she made several friends with the other residents. The facility really is very pretty and well maintained. It’s a lovely community!

It feels and smells clean, I love that. However the responsiveness to maintenance issues needs to be improved. I also loved how close it is to our house.

The place is fairly expensive but has a wide range of levels of care and activities. It suited my mother well during her last couple of months of life. We picked the community because of its location, it's thoughtful staff, and range of support.

Great food. Friendly staff. Need more responsive pharmacy. Nice people. Have active and happy residents everywhere. Also the food is important to elderly. They understand that.

Very good staff who care. It was chosen primarily because of nearby location. I would recommend to others.

Some activities available, but seem mostly geared to enfeebled people. General population age seems to be well over 80. Not a lot of stimulation for the able-minded. Meals delivered efficiently and politely, quality of food is pretty institutional. Salesman paints such a rosy picture, but halls, rooms are sloppily painted. One-bedroom apartments are quite roomy, w lots of closet space.

Don't believe everything they tell you before you move in. We told them exactly the condition my brother was in. When he got there and they found out that he was exactly like we said he was, they sent us a CERTIFIED LETTER - EVICTING him - and we had 30 days to get him out. For a religious institution, that was most UN-Christian.

The staff at The Gables of Brighton are mostly good. The meals are decent, but often not as hot as they should be. There has been little communication with the family, but it has been pretty good with my parents. The maintenance staff is lacking. They don't seem to know what they are doing. In my opinion, and that of my parents, the Executive Director is a bit aloof. He seems to talk down to residents and I'm not sure that he cares what they have to say. Based on our experience, I do recommend The Gables of Brighton for the cost.

My mom is currently a resident at The Manor House Independent and Enriched Care and overall it's been a good experience for her at this facility so far. The environment is one of community. It is low key and everyone knows each other and greets/says hello to each other. Although I think all facilities are too expensive, the cost of this facility is less than some of the other facilities in the area. They do a really good job overall. I would recommend The Manor House Independent and Enriched Care to others.

What our family likes the most about the Atria Weston Place is that it is a smaller community that is all on one level. The staff members there are attentive and have supervision over the residents. We usually get good communication with the staff team there. Depending on what features they were looking for, yes we would recommend them to other families

I can't say enough good things!! The Legacy people are wonderful. All the aids treat my mom like a queen even when she's fussy and confused, and the nurses all seem to genuinely care about the residents. Even the front desk staff and the maintenance man are caring and friendly. My only minor quibble would be with onboarding, mainly communicating details like how and when transfer to their onsite physicians will occur etc. But that's truly minor given all the things they do for the residents and the great care they are providing to my mom. My mom lived with us for 4 years after her stroke, and I worried a lot about having her in a facility, but Legacy has taken that worry away.

My loved one is currently a resident at Atria South Setauket. I've had good experiences with all of the staff that I've interacted with, except for one. My loved one's room is always clean, bed is made and bathroom tidy when I'm there. The laundry is done once a week. They communicate with me when necessary and check in when they see me there for a visit. The move in was very smooth on their end. They let us start moving stuff in a week before my loved one moved in. I would and have recommended Atria South Setauket to others.

The staff was very helpful and friendly at Hampshire House, but they seemed to be short staffed. The staff was also very helpful during the move in process. It took my Mom almost two weeks to get a land line phone, which was her only line of communication and could have been better handled. The medical personnel were in the dining area serving food. The lack of fresh fruit and vegetables was disappointing. My Mom says that a lot of the meals have some type of gravy on them. My Mom was able to bring her cat, which was a blessing! The facility is generally very clean. I would highly recommend this facility to others!

The reason we gave it an overall 4 out of 5 rating is because the management changes to often. However our loved one is on the memory care side and the staff members there are caring. They have a nice structure to day. Inspirations of Florence is an awesome community.

I find the staff to be very friendly and welcoming. My mother is fond of them. Examples of staff that are great...Dining room staff. Front desk staff, 'Red Shirts' they're called. They deliver pharmacy, make beds, answer button calls. The residents that my mother has become friends with are just great...she has a lot of friends. That's the best of it. My mother says the executive staff hear residents complaints and do nothing!!! I agree. I think there are a lot of people there that actually belong in nursing care...my mother is very sharp and she tells me of residents that are exhibiting mental issues. I think they're hurting for residents...think their numbers are down since my mother moved there. The cleaning staff is scant. I do a lot of cleaning myself. I know the food was better but now that's not too great either. Lots of fish, only great desserts for special occasions. Overall, I wouldn't move my mother because she's used to it. She pays $[removed] a month. If you want any help it's $[removed] plus more a month. Do I think they should be doing more? I do. I respond to every survey. Offer better food, modern interior, and more activities. Doesn't happen.

Mother was only there for two weeks, so except for their very strict COVID procedures at the time, I really don't have any other comments.