Westmont Living

It seems to be very well managed. They have many opportunities for the people living there to participate in activities as well as they can during the pandemic, and they're opening up more and more. I wish that there was more green space for the people that live there to be outdoors. There's a lot of concrete and not many plants, as the community is located downtown in the heart of the city. I also feel it's very safe and secure. There's a locked gate at the entrance, and no one can drive in without permission from inside. It's so convenient that they have their own doctor on staff so I don't have to take my loved one anywhere for labs. They always have a nurse on staff as well. The caregivers have been very attentive when our loved one has needed extra support over time, and they just seem very caring.

My mom has been at Westmont for almost 3 years and she loves it! She is in memory care and the staff all love her and she thinks they are her family! When we do have an issue, we call and it is taken care of in a timely manner, most of the time!! My family and I are happy with the care of our mom!!

The assisted living part would be about a four out of five. We did have to call them a few times to make sure the things that they promised were getting done. This community is very clean, and compared to the other communities the value is about right in the middle, and the rooms are adequate in size.

good information. Answered all of our questions. very helpful

On site Care Agency to assist residents with any care needs. Studio Suite $3,054 1 Bdrm/1Ba $3,534

Absolutely loved this community! We sampled the food which was delicious. We toured the facility and saw happy residents and caring staff. The only drawback for us is that there aren't any Spanish speaking residents.

It was a good tour. Once I am ready- I think I will go here - It is everything I like.

We (my sister for whom we were seeking a new living situation, myself and my husband) were very pleased with our initial experience with The Oaks at Nipomo dealing with the sales director ([Name removed]). We had agreed to certain concessions and expected that they would be honored. However, [Name removed] went on vacation, and someone from corporate, [Name removed], came on the scene. She was rude, pushy, a lousy communicator, and would not honor the concession agreed upon with the sales director. As a result of our dealings with [Name removed], we were ready to go Merrill Gardens in Santa Maria instead of The Oaks. We ultimately did move my sister into The Oaks and have, fortunately, not had to deal with [Name removed] again! All of the other Oaks staff we have encounter have been very nice, caring and helpful. One thing that could be improved is to ensure the material provided to prospective residents clearly explains the services available. For example, nothing in the material provided indicated that transportation for residents is free within a 12 miles radius for medical appointments, or that transportation is only provided on Tuesdays and Thursdays. There are some other areas in the which material could provide more detail. Perhaps The Oaks staff should incorporate into the material answers to questions they are frequently asked by residents. My sister loves the food at The Oaks and has gained weight since moving there, which is good as she needed to gain quite a bit of weight. The menu is varied, tasty and, for the most part, healthy. I would like to note, however, that the monthly rent is a quite a bit more than Merrill Gardens and some other senior living communities in the area. This may be the reason The Oaks has so many vacant units.

the facility is very large and hotel like. Doubtful they have enough staff. It does look nice and has many activity rooms. Just not well suited for High assisted living.

[Removed] gave us a very good informative and friendly tour. We could also live at Westmont Town Court.

My husband is doing well in the Memory Care and the community is fine. They have activities for the residents. I join with him so he can try it out. The food is really good and I usually have dinner with him. They charge me $12 for a full course meal. That is a salad, the main course, and a dessert. I am also pleased with the caregivers in the Memory Care. They are very caring and positive.

My dad seems to be liking it here so far. He has joined some activities and enjoys socializing with the other residents. The food from what I have been told by him is good he is enjoying it. The staff is friendly and kind. The inside appears to be well taken care of very clean and makes you feel like your at home.

My mom is enjoying the environment. It has been going well. It is what she needed and we are satisfied.We chose them because of the staffing it was the right fit. The food is fine, mom is happy and not complaining. She is definitely participating in the exercises and other activities. We have no complaints, I see the community is in order and I don't see anything bad when we visit. It has been nice for someone to manage her medication, which is helping her condition to be more better. .

This is a newer community and it looked nice. It felt like we were walking into a mountain lodge. The people we met were nice. This community was just a little farther away than what we were looking for.

The staff that gave my loved one and I a tour of there community where friendly and welcoming to us. They had a very clean facility with lots of great amenities available to all of there residents. I have no complaints about our visit, they just would not take my dad. They said he needed more care then what they could provide.

I also toured Cottonwood Court. I thought it was a very nice facility. The staff was friendly and welcoming. The tour guide was able to answer my questions and give me good information. It was a good experience but we found another community in a better location that for my loved one's needs better.

[Removed] was great; very energetic and loves her job; fairly new facility however can provide companion care as well; one fairly large courtyard for residents to come in/out freely

Seemed nice. Patrick, the director told me they would not consider a memory client to live in Assisted Living. In Assisted living: Nice big units. Nice dinning room. Friendly staff. The memory care unit was cozy but there was not much nice outside space to sit or walk. IN the middle of downtown Escondido.

The Pinole Senior Living was a very nice community. The facility was clean and maintained well. The tour guide that took me around was friendly and knowledgeable. It was a good experience, but not the best for my loved one.

I toured this community for the care for my mom. the staff were nice and were able to answer my questions on the care that is available. The community was clean and they did offer alot of great activities. This is not what we wanted, but we would recommend other families to tour this nice community for a good place for a loved one.