WellQuest Living

I would rate all at 5 - we have a resident council that meets once a week. The executive director has a Town Hall meeting once a month. There are many activities so you can be involved as much as you like. There is also a hair salon on site.

Overall experience - good combination of value and quality. Clealiness -facility looks good Friendliness of staff - Great staff. They often say hi by name to residents in hallways. They are very positive and upbeat. Quality of care - good care, they address issues as they come up. Could use a bit more staff. Meals/Dining - they have good food, parents like it. Activities - Lots of them and a variety, however my parents do not take advantage of many of them. Overall a good value.

The facility is clean but our loved ones apt. the cleaning is more like a 3/4. With the meals and dining, in general, meat is overcooked/dry. The activities are a 5 although I wished she'd participate a bit more. Value for Cost.... her rent went up after less than a year, and she says it's quite a bit higher than another tenant with equivalent accommodations. I haven't dug into details as yet to better understand her concern. Our family's experience in independent living has been extremely positive - lovely staff, clean, well maintained accommodations, plenty of activities for all to enjoy. Would highly recommend.

5 for all! She loves the facility and the staff. Staff friendly and responsive. Facility is clean and well appointed. Lots of interesting and fun activities every day. Food is delicious.

I would tell a friend, that it is great. The average age is definitely in the 80's. My father in law was younger but suffering from Parkinson's so he didn't socialize much. The staff is extremely friendly, trustworthy and attentive. He received excellent care which allowed for us to have peace of mind.

People are friendly, food is great, and activities wonderful.Rooms are adequate. I love the movie theater, too. Outings are frequent enough. Medical staff is trained and good security. Plenty of walking paths available.

The transition to Pasadena Highlands was as smooth as it could be. [name removed] bent over backwards to accommodate our every need. My mom has been in the facility for over a month and after not wanting to move, she now can’t stop telling us how much she loves her new place. Everyone there knows her name and we are beyond grateful that we found this place! The garden area in back is a particular treasure to have found as my mom really enjoys walking and needed a place to do so safely. We can’t say enough about how fortunate we feel to have found this gem with the help of A Place for Mom!

Russellville Park is wonderful! My mom experienced all three levels of living: Independent Living, Assistant Living and Memory Care. At each level the staff treated her and other residents with respect and dignity. The caregivers with Assisted Living and Memory Care got to know my mom's wishes and needs. The care was respectfully given. Once in a while she would have a medical emergency and when that happened the staff were right on it and stayed with her until other help arrived. The staff was always communicative with me about her needs personal or supply wise, and when anything unusual occurred. Russellville park is great and I had every confidence in the facility and how she was treated. I would not hesitate to live there myself.

On [date removed] I took my 88-year-old father to visit this pretty location in Reno. We visited with a sales counselor who told us about this property and wisely shared the importance of being “proactive rather than reactive” when making a decision about when to make an important move like this. We were impressed with him and his conscientious, kind, patient, and respectful demeanor. He showed us the fantastic movie theater, serene exterior areas, and we could appreciate that they have an impressive, elegant library upstairs. We liked that they offer a few assisted living units with its own cozy dining room. We found that all the employees we encountered were friendly and engaged us. We highly recommend a visit to this gem in Reno!

Carmel Village community has beautiful grounds and is just overall a nice facility. What we like the most about the community is the friendly staff they have working there. Based on the experience we have had, we have already recommended this community to others and will continue to do so.

My loved one is currently a resident at Carmel Village and the experience has been very good for her. As soon as she walked into Carmel Village, she said "This feels so good and homey." The staff is very friendly and helpful. The food is okay; not bad, but not great. Personally, it seems that a little more effort could be put into activities that are aimed at memory care. But my loved one really loves the musical events. All in all, she's in a comfy, safe environment, surrounded by good people and activities and more assistance, as needed.

All of them are 5s. They have worked with my mom to engage with others instead of staying in her room all the time. The meals are excellent although more food than she can eat. I looked at three complexes and they were the best for the money. She has a private room with a shared bath.

I looked at every facility in the Temecula area. It's a very clean and beautiful facility with a positive atmosphere. It's in a central location near the 215 freeway and many medical offices. Transportation to medical appointments is available. I appreciated that I didn't feel a lot of sales pressure to sign my mother up. The staff is very friendly and the are approachable. The activities program is very strong with a full time activities director and staff. They have many daily activities and trips. For an active senior it's perfect. The management staff is responsive and the move in process was smooth. My mom likes the food, the afternoon tea, and her caregivers so far. She moved there in January. There is a family portal called LifeLoop where you can view the activities for the week.

Everything great for independent living Food delicious fun activities friendly tour move in and welcome when moved in, great move in special, facilities in good shape and clean dining service and free breakfast appreciated housekeeping and maintenance do good job some concerns for memory care missing or wrong clothes and stolen personal items but staff is caring and helpful

5 on all categories. Rio Las Palmas provides us with peace of mind knowing our loved one receives the care and support as needed. They also have great activities for the residents there to participate in if they would like to. =

I said nothing but tremendous things about [name removed] as a leader, a person, a counselor, and someone who always brings insight and comfort to my wife and I regarding my sister's residence at Rio Las Palmas.

I have had friends ask me and I am highly encouraging them to consider the Grove. I'm speaking to one about it tomorrow. The staff at the Grove is incredible. The fact that a large part of the staff are still there from when my father lived there from 2012 until he passed to heaven in 2015 is a testimony to the type of organization and caring in that community. To be hugged on and loved on by staff when we moved my mom in was so helpful in our own stress of finding the right place for her. She made her own choice but we were so happy she chose the Grove. Already the staff has been incredibly flexible to my mom's needs and [name removed] the chef made a special gluten free meal for our family in the family dining room the day we moved her in... that kind of special attention can't be found everywhere! And the fact that the Grove has cared for my dad's cat for the last 8 years is a testimony of their "people centered" services!

The staff is very friendly, and goes out of the way to remember each resident's personal preferences. Smiles extra care are the norm, even in busy, stressful times. Managers/supervisors step in to help when needed, with a smile and greeting! Front desk staff readily answer a host of questions, and/or refer you to a proper source. Activities are varied, numerous and staff is extremely helpful in planning and/or executing special events. We appreciate the honoring of veterans, senior citizens, public servants, flag, and country! The security detail are also ,"Unsung hero's on campus!

The staff are all very helpful and truly appear to love helping the residents. Facility is dated but always clean. Very comfortable for mom.

Moving my dad into Carmel village was one of the best things I did for him. The value for the $ was unmatched. He was well taken care of and his $ lasted longer than in other facilities. .