WellQuest Living

Russellville Park is wonderful! My mom experienced all three levels of living: Independent Living, Assistant Living and Memory Care. At each level the staff treated her and other residents with respect and dignity. The caregivers with Assisted Living and Memory Care got to know my mom's wishes and needs. The care was respectfully given. Once in a while she would have a medical emergency and when that happened the staff were right on it and stayed with her until other help arrived. The staff was always communicative with me about her needs personal or supply wise, and when anything unusual occurred. Russellville park is great and I had every confidence in the facility and how she was treated. I would not hesitate to live there myself.

On [date removed] I took my 88-year-old father to visit this pretty location in Reno. We visited with a sales counselor who told us about this property and wisely shared the importance of being “proactive rather than reactive” when making a decision about when to make an important move like this. We were impressed with him and his conscientious, kind, patient, and respectful demeanor. He showed us the fantastic movie theater, serene exterior areas, and we could appreciate that they have an impressive, elegant library upstairs. We liked that they offer a few assisted living units with its own cozy dining room. We found that all the employees we encountered were friendly and engaged us. We highly recommend a visit to this gem in Reno!

Carmel Village community has beautiful grounds and is just overall a nice facility. What we like the most about the community is the friendly staff they have working there. Based on the experience we have had, we have already recommended this community to others and will continue to do so.

My loved one is currently a resident at Carmel Village and the experience has been very good for her. As soon as she walked into Carmel Village, she said "This feels so good and homey." The staff is very friendly and helpful. The food is okay; not bad, but not great. Personally, it seems that a little more effort could be put into activities that are aimed at memory care. But my loved one really loves the musical events. All in all, she's in a comfy, safe environment, surrounded by good people and activities and more assistance, as needed.

All of them are 5s. They have worked with my mom to engage with others instead of staying in her room all the time. The meals are excellent although more food than she can eat. I looked at three complexes and they were the best for the money. She has a private room with a shared bath.

I looked at every facility in the Temecula area. It's a very clean and beautiful facility with a positive atmosphere. It's in a central location near the 215 freeway and many medical offices. Transportation to medical appointments is available. I appreciated that I didn't feel a lot of sales pressure to sign my mother up. The staff is very friendly and the are approachable. The activities program is very strong with a full time activities director and staff. They have many daily activities and trips. For an active senior it's perfect. The management staff is responsive and the move in process was smooth. My mom likes the food, the afternoon tea, and her caregivers so far. She moved there in January. There is a family portal called LifeLoop where you can view the activities for the week.

Everything great for independent living Food delicious fun activities friendly tour move in and welcome when moved in, great move in special, facilities in good shape and clean dining service and free breakfast appreciated housekeeping and maintenance do good job some concerns for memory care missing or wrong clothes and stolen personal items but staff is caring and helpful

5 on all categories. Rio Las Palmas provides us with peace of mind knowing our loved one receives the care and support as needed. They also have great activities for the residents there to participate in if they would like to. =

I said nothing but tremendous things about [name removed] as a leader, a person, a counselor, and someone who always brings insight and comfort to my wife and I regarding my sister's residence at Rio Las Palmas.

I have had friends ask me and I am highly encouraging them to consider the Grove. I'm speaking to one about it tomorrow. The staff at the Grove is incredible. The fact that a large part of the staff are still there from when my father lived there from 2012 until he passed to heaven in 2015 is a testimony to the type of organization and caring in that community. To be hugged on and loved on by staff when we moved my mom in was so helpful in our own stress of finding the right place for her. She made her own choice but we were so happy she chose the Grove. Already the staff has been incredibly flexible to my mom's needs and [name removed] the chef made a special gluten free meal for our family in the family dining room the day we moved her in... that kind of special attention can't be found everywhere! And the fact that the Grove has cared for my dad's cat for the last 8 years is a testimony of their "people centered" services!

The staff is very friendly, and goes out of the way to remember each resident's personal preferences. Smiles extra care are the norm, even in busy, stressful times. Managers/supervisors step in to help when needed, with a smile and greeting! Front desk staff readily answer a host of questions, and/or refer you to a proper source. Activities are varied, numerous and staff is extremely helpful in planning and/or executing special events. We appreciate the honoring of veterans, senior citizens, public servants, flag, and country! The security detail are also ,"Unsung hero's on campus!

The staff are all very helpful and truly appear to love helping the residents. Facility is dated but always clean. Very comfortable for mom.

Moving my dad into Carmel village was one of the best things I did for him. The value for the $ was unmatched. He was well taken care of and his $ lasted longer than in other facilities. .

I actually was acting telling a good friend about it yesterday, how it's a nice place. It is very clean, very nice, the staff is nice and there is a pleasant atmosphere.They do a lot of activities there. They are doing some remodeling, so it's looking good. Also, they do wellness checks which is really good. I would recommend this place to whoever that's looking for a seniors place to live.

Their compassion and care is unmatched. Carmel Village is so professional and everyone working there is so very kind. I would recommend this facility to others.

I most definitely recommend the facility. Every single staff member we met were extremely friendly. When someone heard me walking behind, she stopped and turned around to acknowledge me. I originally put my sister in law into a one bedroom apartment for assisted living. However, after the first ten days, [name removed], the on-site managing nurse, and I agreed that memory care would be better. So we made another move. The transition was seamless and the quality of care she is receiving is exceptional. My sister in law is so happy as they get her up every morning and she is engaged in a full day of activities. I cannot say enough about the quality of the entire staff. The food isn't great, though there are options to choose from. I expected it to be relatively bland to meet most dietary needs, but it's basically institutional food. However, it is restaurant style which makes for a pleasant overall experience. I looked at several assisted living facilities and found many were previously hotels, which is exactly how it felt inside. Carmel Village was initially an apartment complex, so it feels more homey and permanent.

The staff is excellent. They are friendly and my mother feels like they treat her special. I would recommend this facility to others.

My loved one is currently a resident at WellQuest of Elk Grove and everything has been great at this facility so far. They were very patient with explaining options/details. The move in was super easy. The food is decent and it smells good! I would definitely recommend WellQuest of Elk Grove to others.

I highly recommend Russellville Park. The staff have been attentive and the move in process was efficiently organized. My mom and dad have been warmly welcomed. There have been some minor hiccups as everyone gets used to the new care plan, but all in all the Russellville Park team has been great. The meals are high quality and well presented. This was one of the only places we found that offered a full kitchen in the apartment.

I would absolutely recommend this place to others!Wonderful, [name removed] was great to work with. The staff is great! We picked this community because of the location, and friendly staff.