WellQuest Living

Oakmont of San Rafael is a brand new facility. That was one of the attractions we had because we actually got to walk around and pick out the room we wanted. The caregivers really get to know the residents on the memory care side. They know the flow of what each of the residents like and do not like to do. They keep in great contact with the family, if I do not get an update in person then they email once a week to give progress reports and have been very responsive. The food is excellent, it is like eating at a restaurant and the meals are chef prepared. Residents get to choose off of a menu as well. The activities are wonderful, every time I go to visit mom she kicks me out because she has plans to go do something. I would absolutely recommend Oakmont to other families.

The community is very clean and the staff members are super friendly. They greet all the visitors when they come and they always say hi to us when we are out and about. The dining service is really good but sometimes the meals are a little hit or miss.

We've had a very good experience. I've already recommended them to another family member of mine. They're very friendly and very open. They're wonderful at meeting my loved one's needs. The facility is huge, and very clean. I've been very impressed.

We chose WellQuest because they were recommended to us. It was a new facility when we toured and we were impressed with it. They just got a new activities director and the activities are really starting to ramp up. My mom was in memory care and the food was not great, now she is in assisted living and the food is much better quality. The only thing that sucks is getting here, traffic can be bad during certain times of the day. Visiting hours right now are 7-7 and you have to take a covid test that is $10 before you can go in. Overall I would definitely recommend them to others looking.

We chose Carmel Village because I like the ambiance of the grounds, they are very pretty and well kept. I also really liked [name removed] the sales director, he did a great job at showing us around and giving us all the information we needed. Out of all the facilities that we looked at, this was the best by far. It is also a pet friendly facility which is perfect for us since we have a little dog. I would definitely recommend them to others looking.

Pasadena Highlands is a wonderful senior community! Staff is friendly, professional, clean & great with seniors. Highly recommended. Definitely tour this community!

Everything needed under one roof. Safe and secure

Friendly people. Staff is conscientious. Activities are great.

Great Staff. Great Food. Great location near everything.

This was a good community it was just too far in location and I wanted my loved one closer to where I live.

Our family had an in person tour and the experience was fine but we ended up choosing another facility because they were able to accommodating all of our loved ones specific medical needs.

We chose Pasadena Highlands because we really liked everything that we saw on the tour. The staff members here are so friendly and helpful, I would give them above a 5 if I could. I would highly recommend this facility. If you are considering moving your loved one, do not wait too long like I did.

We love it, we are so happy and pleased with our experience so far. We love that our mother still has the availability to live somewhere nice, and that is beautiful and gorgeous with a very warm atmosphere. The meals are wonderful and they have plenty of activities, and she gets PT every single day. The provide all the care needed, even extra care with an extra fee of course but the assist with all of her daily needs. The staff are incredibly nice to her, and she loves them. Even on their breaks they will and sit down with her and the other residents to see how their day is going. We can call the nurse, the physical therapist or the med-techs and they will all respond in a timely manner and know everything our loved one has going on, and what she has done during the day it really is incredible.

I liked this community and they were great there was just another that my loved one liked more. The tour guide was lovely and was good.

The community seems to be very clean and the staff members have been really friendly so far. The care services seem to be fine we have not heard of any complaints from our loved one. She is really enjoying the meals and dining service. We do think we are getting a great value every month.

Sunrise of Fresno was a very close second for us during our search. It had such a nice, homey-feeling when you walk in and the facility itself is beautiful. The tour was wonderful and they covered all of the bases.

Staff is friendly, professional, very accommodating. Always available to assist you. Promptly take care of any issues. Building is very well maintained. Have daily activities for the residents. I highly recommend this facility.

It's a brand new place that opened up in May. They've provide a lot of support and activities for our loved one. The food is wonderful, and the nutrition is so much better than when she was living by herself. We've used their onsite medical concierge, which has been working out very well. They're very accommodating about whatever it is you're needing to do. Like everything, it depends on the individual personnel, but I've been very impressed with them. They call me back and have been very responsive. They call me if there's anything they need to discuss. Especially with our loved one in memory care, we appreciate that they have an app called LifeLoop where you can see what activities your loved one is participating in and see photos of them. Their memory care unit is still pretty small at about 7-8 people (with room for about 20-25), and they're finding all sorts of ways to keep them involved. They've had them teach their memory care group how to do something - singing, Farkle, etc. It's been a really good experience so far.

The staff members are very friendly and we liked that this community does not have a cooperate approach when it comes to the care of the residents. We would recommend Carmel Village community to other.

I was here before covid times, so I was able to take advantage of all of the amenities that they offered. I did a lot of research and I found this to be the best convenient facility in the Reno area, it is right in town unlike some others. The staff members here were all very professional and I would recommend them to others who are looking.