WellQuest Living

Pasadena Highlands is expensive, but it is well worth it. I was expecting our loved one to be depressed with the move, but he is happier than he has been for years. Based on the experience we have had so far, we would recommend this community to others

My loved one is currently a resident at Palo Alto Commons and everything about her experience at this facility has been great so far. Things seem to be working out well for her. The move in process went smoothly. The food is excellent. Communication with the family could be better, but is by no means insufficient. The housekeeping is okay, I have heard no complaints. I would recommend Palo Alto Commons to others.

I have been visiting my friend [name removed] in Memory Care for several months now and am so impressed with the care she is receiving. Especially from [name removed] and one of her great assistants, [name removed]. Very appropriate hugs and positive comments. The atmosphere is warm and inviting. Comfortable furniture everywhere. A nice sun porch. Entertainment from guitar singers I have enjoyed and it’s fun to watch the residents enjoying the music too. Keep up the good work. It is so important!

We took a tour of Palo Alto Commons during our search for a facility for a loved one. The staff at this facility were extremely helpful. They also offered many activities for the residents to participate in. Great place!

It's very expensive but Pasadena Highlands is so nice especially with the private outside patio on the room. It was less if a challenge finding a suitable place for mom than I thought it would be. It's taken 2 months but I think all the kinks are ironed out.

They ask all the time and my a swer is always the same "We love it and definitely recommend it". We picked this community because it's pretty, clean, and most important very very close to our home.

As a single senior woman with no family locally, I chose to live at Premier Residence of Reno because owning and maintaining a house with a large yard became too much of a burden and expense. Living here I enjoy the variety of meals served all day long, the weekly housekeeping, the activities and weekly field trips, and the peace and quiet of the beatiful surroundings.

60-yrs included 50-yrs running a High-Tech Information Firm. My wife suffered a stress related stroke in 2020 and I a US Navy service-disabled Veteran of Vietnam, realized a need to revise plans for retirement. We closed that High-Tech Info Firm! Our daughter (at Lake Tahoe) found Five-Star Assisted Living Facility for us. The 5-Star support staff has provided guidance for mending as proven by the past year! • Front desk (concierge & Mgmt.-Team) focal point to address & alert us of all. • Support staff included apartment-cleaning, laundry, etc. • Activities and staff to maintain our physical and mental fitness. • Fellow residents to share situations and desire to move forward with. • Result: “We Are Home” after 60 robust and cherished years together! All while participating in 5-Stars multiple-activities (i.e., Card games, Bingo, Exercise classes & sessions, seated volleyball, facts-for-fun, Technology assistance as needed, etc., etc.) and three well balanced meals of our choosing.

The staff at Rio Las Palmas is very friendly and they keep us informed about the care of my mom. She fell a week ago and they contacted me immediately and transported her to the hospital. The facility is very clean and they clean my mom's apartment once a week and come daily to take out the trash. The food is good, but mom says it's a little bland for her. I would recommend Rio Las Palmas to anyone.

I had the pleasure of touring the community with someone named [name removed]. He was incredibly helpful and knowledgeable about the process and helped ease my concerns as uncontrollably cried in front of him. The building was nice, slightly outdated for what they make you pay, but you can feel the home-like environment the moment you walk in which makes up for it. Sadly my mother passed before I was able to move her in, however, I would have chosen the lodge in a heartbeat and recommend them to anyone looking.

My father currently lives at Sunrise of Fresno and everything at this facility has been great. The facility is clean. The staff is reliable and caring. Communication with the family is constant. The nurses are on board to assist my father. I would highly recommend this facility to family and friends.

We have had a good experience with WellQuest in dealing with a very stressful situation. The staff has kept me informed of daily issues and provided recommendations in medication and procedures to make this process successful.

Most everyone is very friendly and treats my mom with love and respect. She has a homey apartment with slider out to a garden. Says she feels at home there.

Our family had an in person tour with The Lodge Assisted Living community and we had a really great tour experience but when we were discussing the price and cost we decided that it was not going to be the best fit.

I am currently a resident at Carmel Village and everything at this facility has been very good to great for me here. The cleanliness and friendliness are great. The staff and care services are very good, also. I would recommend this facility to family and friends.

We had a tour experience with Rio Las Palmas and it was great! I actually really liked this facility. The only downfall for our family was the further location, so we decided to go with a facility that was closer by.

I'm currently a resident at Remington Club. Everything has been good-great for me at this facility. The activities are great. We went on a trip to a Casino earlier this week. We also have exercise classes, live music, and Blackjack tournaments.

Most of the Rio Las Palmas staff have been great. Super friendly and professional. Especially [name removed]. She deals with all of the new residents and their families, walking them through the process and getting everyone comfortable with the new environment. There are some members of the staff that are less responsive to emails and voicemails. I'm still working with them to remedy the late, and or no replies, to my concerns and questions. The facility and its amenities are great. The housekeeping staff are awesome and really keep all of the rooms, as well as the common areas, clean and well kept. I cannot speak for the food because I haven’t actually had a meal there. That being said, my Dad seems to enjoy it and there is always a variety of options and daily planned meals.

Everything that we were told was exactly as it has been. That the staff knows people by their names is excellent. My sister's room is clean, bright and lovely. Every service that Rio Las Palmas offers is excellent. Value for cost is excellent. One stand out, that was important for us is overall safety and protection for my sister we appreciate the effort. I would highly recommend Rio Las Palmas to any person who is looking for a place for their loved one.

I would recommend Russellville to a friend! The food is great, apartments are really nice, and the size of the community is good -- big enough for plenty of activities and small enough to make friends.