WellQuest Living

The thing I like most about the community is that all the staff work together toward assisting their residents. The staff are caring and the facility is very current and modern. They provide lots of activities that cover many interests, they offer lots a of clubs, and social interaction for people. The food is fine but due to COVID that have had to make adaptations with the menu. During this pandemic, the staff have done everything within their power to keep the resident safe. The are always putting their residents first.

Most of the tenants need assistance which can make some difficulties for those like myself who are independent living tenants due to need for special care workers and special equipment . It is also difficult to get some problems such as plumbing r fixed in a timely manner

A very beautiful, new location. It will meet a certain clientele. I did not like the hard surface floors; especially since my mom uses a walker and is a fall risk. Also, they want to charge extra to have a refrigerator in the room. Beautiful, but not for us!

CV has a very pleasant environment with sunny, wide hallways. [Name removed] was great to show us the variety of rooms and explain the different packages. The rooms had lots of natural lighting and were clean. They seemed more like rooms in a nice hotel rather than a sanatorium.

[Name removed] and I were impressed with PH. The hallways are clean and bright, not too long. The dining room was cheerful. I especially liked that each 1 bedroom place has a long, private balcony and a great view of the garden, the foothills, or downtown Pasadena.

Silvia was amazing and informative! I like bed the facility, but thought my mom might be overwhelmed by the size.

No dogs in mild to moderate memory section!??

This facility wasn’t as large as some of the other places that I had toured, but it was one of the cheapest. They only take 18 to 20 residents at one time on the memory care unit. Upon arriving, I notice that the unit is much smaller than other facilities and they don’t really have room for my wife to walk around. If I brought my wife here, I would be able to walk her around the facility as long as she was with me. While I’m not there she would, unfortunately, have to be locked in the memory care unit. One thing I really noticed is there had been a lot of management changes. When I went in I spoke with one manager and when I called they had told me they were let go and someone else was in charge. Besides that, all of the other staff members seemed to be fine and the caregivers were nice. I would have loved to pick this facility because my wife would have been closer to our home. I would recommend this facility to other families.

Very nice facility. Rooms were clean and spacious. Tour was great. [Removed] was very professional and answered all of my questions. I liked the one price includes everything options.This has promise

They took very good care of my mom at Palo Alto Commons. She recently passed away but I was very happy with the care they provided for her. They did a good job of making sure she was comfortable. They were very attentive and responsive to her needs. I liked that they had plenty of staff and did not seem overworked like they were at the previous community. There was a nice big beautiful courtyard. And they have a little aviary inside one of the common areas. I would definitely recommend this community to others.

My parents have both recently made the move into this community and so far things are going well for them. They have adjusted well and the staff where very easy to work with in this transition. I am comfortable with the care they are receiving and think this place is very organized. They have had no complaints about the meals and are starting to get involved in a few of the activities they have to offer.

Placing my in laws here was the best choice for both of them. Since moving here my mother in laws health has seemed to improve now. The community is made up of 3 separate buildings with a lovely courtyard in the middle where you can be outside and enjoy the weather. The staff is extremely nice and very accommodating. The location is set back off the main street it is very quiet. My in laws seem to like the food. The family is very pleased with this community and we would recommend the community.

I have no complaints about the tour I had taken of this community. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the open floor plan they had as well as other amenities available for the residents.It was just not the right fit in the end decision for my mother.

We really liked this community. The property is lovely beautiful landscaping with a circular sitting area right in front of the entrance way surround by trees and plants. The inside is decorated with style. It is very well maintained and clean with comfortable fashionings. The staff was informative and made us feel welcome on the day of the tour. The pricing was just out of our budget range.

When I toured this community, I felt that it was very large and commercialized. The rooms were tiny as well, it was not what we were looking for.

I have no complaints about how things went for my loved one and I during our tour of this place. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. It was actually one of my favorite properties that I had looked at it was just not the right time for him to move in the end decision. I would defiantly recommend it to anyone interested in a great assisted living for there loved one.

Nothing was wrong with this community when I was touring. They are so excellent with all the extra amenities. In the dining room, you can eat whenever and they serve it restaurant style. However my parent would not be able to use that. I did really liked the community but the extra was not going to be used.

My loved one has recently made the move into this community and so far we are pleased with how things are going for her. The staff are very friendly and I am comfortable with the care they are providing. She has the option to prepare he own meals in her room or make her way downstairs to the dinning room to eat with the other residents. Overall we are happy and would recommend it to anyone.

I am considering this place, based on being near our home and quality. A minus is that it had no kitchenette.

The person that took us on tour was friendly. This community looked clean. They offer transportation and the residents are able to have pets. We just did not get the same comfortable feeling as we did at the community we chose.